Urban Muršec
Verified Expert in Engineering
Salesforce Developer
Ljubljana, Slovenia
Toptal member since November 28, 2022
Urban is a five times certified Salesforce developer with over seven years of experience developing, configuring, and maintaining Salesforce Sales, Service, and custom platform cloud implementations. He worked in different roles as a developer, consultant, and analyst, which gave him further insight and understanding of the Salesforce platform.
Portfolio
Experience
- Salesforce Sales Cloud - 7 years
- Salesforce System Administration - 7 years
- Salesforce - 7 years
- Salesforce Service Cloud - 7 years
- Customer Service - 7 years
- Salesforce.com Administration - 7 years
- Salesforce Apex - 7 years
- Salesforce Lightning - 2 years
Availability
Preferred Environment
Salesforce
The most amazing...
...functionality in Salesforce I've developed is a travel booking portal used by thousands of users, integrated with several different payment options.
Work Experience
Senior Salesforce Application Analyst
Httpool
- Assisted with the migration of new business units—with over 400 users—onto the shared global Salesforce platform—data migration and business logic adjustments.
- Conducted business analysis, implementation of new requirements, and optimization of existing business processes. Worked with different departments and management to increase user adoption.
- Supported more than 900 users from over 60 countries. Contributed to complex multicurrency Salesforce Sales Cloud implementation.
Senior Salesforce Developer
Agilcon
- Charted a successful course for various CRM and human resource management (HRM) projects on the Salesforce platform.
- Led maintenance and development of new features on web portals featuring more than 80,000 total users.
- Mentored colleagues on data loading—moving data from data warehouses, ERPs, and other external systems.
- Held responsibility for integrations—REST, SOAP, payment systems, data warehouses, etc.
- Collaborated with regional insurance, tourism, industry, and energy leaders.
IT Intern
Blue Whale Spa
- Saved sales and customer support teams' time by automating document creation in Salesforce from the previous manual operation.
- Facilitated the development of new features on Salesforce and Magento web store and a new brand, including a web store on WooCommerce.
- Boosted web store loading time and positon in search engines utilizing SEO.
Experience
Customer Portal for Insurance industry
Travel Agency Bookig System
Education
Bachelor's Degree in Computer Science
University of Maribor, Faculty of Electrical Engineering and Computer Science - Maribor, Slovenia
Certifications
Salesforce Certified Platform App Builder
Salesforce
Salesforce Certified Service Cloud Consultant
Salesforce
Salesforce Certified Sales Cloud Consultant
Salesforce
Salesforce Certified Platform Developer
Salesforce
Salesforce Certified Administrator
Salesforce
Skills
Tools
Salesforce Sales Cloud
Platforms
Salesforce
Languages
Java, Apex, JavaScript
Frameworks
Visualforce
Paradigms
Agile
Other
Salesforce.com Administration, Salesforce Apex, Salesforce Lightning, Salesforce System Administration, Salesforce Service Cloud, Customer Service
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