Python Developer in Rensselaer, NY, United States
Call Center Specialist2016 - PRESENTMaximus
- Remained compliant with all HIPAA policies and consumer privacy requirements with regards to health insurance applications.
- Worked with consumers to update their application for health insurance affordability programs.
- Interacted with frustrated consumers on a daily basis, with a strong focus on customer service.
- Troubleshot complex situations pertaining to documentation and authentication procedures as well as working with the tools provided to identify and correct both user and system errors in the system.
- Maintained a positive and professional attitude when interacting with frustrated consumers pertaining to the health and well-being of themselves and their families.
Director of Operations2010 - 2015Foam Brain Games
Technologies: Windows, Python
- Worked with the owner directly in day-to-day operations.
- Created programs on an as-needed basis in Python, including a database program for inventory control of the store game rental library and a program to keep prices up to date on our products with market-driven prices.
- Organized and ran convention sales booths at dozens of conventions nationwide. This included creating and managing the sales team as well as interfacing with convention staff.
- Maintained warehouse space at the storefront location, keeping inventory and managing stock between local and traveling sales locations.
- Managed web sales and outgoing shipments, including sales from Kickstarter, Reddit gifts, Amazon, eBay, and the Foam Brain website. Also maintained an online storefront on all web-based sales locations.
Warehouse Tech2010 - 2010Battery USA
Technologies: Visual Basic, Windows
- Interfaced with customers on support calls and orders.
- Created utilities in Visual Basic to add specialized functions in Microsoft tools.
- Sorted and prepared orders in a warehouse location.
- Worked efficiently as a member of a small team to ship hundreds of orders on a daily basis.
- Utilized various shipping tools, such as Endicia, to send orders to customers in a high-demand environment.
Instructor1997 - 2001National Computer Camps
Technologies: QBasic, Pascal, C++, Java, Tasm
- Instructed students in various programming languages, including QBasic, Pascal, C++, Java, and Assembly.
- Worked with my peers to ensure a safe, happy experience for around a hundred campers during the summer months.
- Helped create and maintain instructional materials.
- Resolved disputes between children as needed.
- Helped run various camp activities, such as daily excursions and talent shows.
- Quantum Werewolf (Development)
This project was designed to help someone run a game of Quantum Werewolf.
Quantum Werewolf is as much a complex math problem as it is a game. It makes light of the original "Schrodinger's Cat" problem by combining the idea with a popular party game.
The link attached describes the game as it was originally created.
The program I created would assign each player a secret number, and then identify each player's chance of being any given role in the game. These numbers would update as the game proceeds, with the person running the game inputting each player's decisions into the program and showing the players the new results after each turn.
- Foam Brain Board Game Library (Development)
This program was created to keep an inventory of the game library at conventions and events where Foam Brain was in charge of the game room.
This program would work with a barcode scanner to check out games, saving a database of which games were checked out, at which times, by whom.
Using these records, we were both able to keep track of our board game inventory, as well as have a record of which games were most popular at any given event.
- Foam Brain Price Index (Development)
This program was designed to check certain websites for up-to-date pricing of collectible card games. The program was designed to check multiple websites, and could search prices for multiple card games, including Yu-Gi-Oh! and Magic: The Gathering.
As these collectibles had prices which could change on a daily basis, this program would allow our staff to check on prices very quickly, and also allowed up to create an up-to-date purchase list on demand.
LanguagesPython, C++, Pascal, Assembler, Java
ToolsEclipse IDE, Git
- Progress towards a degree in Computer Science2001 - 2005Worcester Polytechnic Institute - Massachusetts