Senior Salesforce Developer2020 - 2020ContractPod AI
Technologies: Salesforce Lightning, AppExchange Security Review, Salesforce
- Designed the entire DevOps process for the development lifecycle, which eased the development and lifecycle and helped the team roll out multiple functionalities in parallel.
- Designed a configurable way to store all the metadata involved. This decreased the dependency on the code involved and made it easier to develop functionalities based on client requirements.
- Built multiple complex components that helped users to customize their contracts based on their needs.
- Developed the integration framework between Salesforce and the external system to make complex callouts in a much more modular way.
Deloitte2019 - 2020Consultant
Technologies: Salesforce Einstein, Salesforce Service Cloud, Aura, Salesforce Lightning, Lightning Components, Lightning Communities, Salesforce Apex, Salesforce, Salesforce CPQ
- Designed and implemented a complex case management system.
- Developed a customer community to create custom UI screens.
- Setup Salesforce knowledge, case escalation, and assignment and workflow rules.
- Developed Einstein chatbot capabilities.
- Trained new team members, campus recruits, and cross trainees on Salesforce development.
Business Technology Analyst2017 - 2019Deloitte
Technologies: Salesforce Lightning, Lightning Communities, Salesforce
- Designed and implemented a service cloud-based application.
- Designed the entire Knowledge architecture.
- Developed and implemented the onboarding module in the application, which was one of the key modules in the release.
- Assisted the full cycle implementation, starting from the discovery to the go-live phase.
- Created different generic components that helped the team to speed up its implementation throughout the project lifecycle.
Senior Associate Consultant2016 - 2017Senior Associate Consultant
Technologies: Mainframe, Salesforce
- Built an initial framework to load the existing data from an older database to cloud technology.
- Assisted the development team in maintaining the current software and developing new enhancements to integrate the legacy system with newer, modern cloud technology.
- Built Salesforce reports and dashboards. Created various configurations to optimize delivery.