Toptal engineers and designers are expected to perform at an extremely high level at all times. Our clients expect to be working with elite engineers, and like our clients, we do not tolerate subpar work or poor communication for any reason.
Engineers and designers will rapidly learn and adapt to the client’s working environment, including understanding their role and the client’s workflow. The trial period will be as productive and efficient as possible.
Developers and designers will work during the client’s preferred hours as live, remote team members. This may require lifestyle adjustments as dictated by client needs and time zone.
Toptal engineers and designers are live, remote additions to on-site teams, and are expected to be highly accountable and to respond to clients rapidly. Engineers and designers will always be mindful of all client communications and will respond via the client’s preferred channel (email, Skype, etc.).
Developers and designers will establish and maintain a consistent workflow, and will give advance notice if unable to work on a given day or will notify clients when they step away from the computer with a brief explanation and expected return time. Reliability in work and communication must be proven every day.
Engineers and designers will update clients daily on work progress, issues, solutions, and documentation. Clients should never have to ask for status updates. Toptal engineers and designers should actively identify and offer to do additional work if they get ahead. It is the engineer’s duty to contribute wherever possible and to keep the client up-to-date and informed on every aspect of their work.
Toptal developers and designers must speak and write in clear, concise, and proper English so that all clients feel comfortable collaborating with and delegating work to them.
Toptal engineers and designers will take a passionate interest in accelerating a client’s business and product development. Software developers and designers will close tickets, find bugs, and complete all work with maximum efficiency.
While Toptal engineers and designers will take both speed and quality into consideration, they will never make compromises on the quality of their work for the sake of speed or anything else. Developers and designers are expected to act, think, and contribute like a core member of the client’s team.
Toptal talent are expected to continually improve their skills by:
- Taking advantage of Toptal’s educational and professional development or design resources.
- Collaborating with other Toptalers to solve problems that arise on the job.
- Building and maintaining a best practices library.
- Completing supplementary reading materials, engineering projects, competitions, design contests, etc.
Because we set such a high bar for our engineers and designers, we incentivize them to exceed it.