Software performance in production is hard to analyze. Things can go wrong at any time, and code can start executing in ways that weren’t planned for. In these cases, what do we do? In this article, Toptal engineer Juan Pablo Scida analyzes a real scenario of high CPU usage of a web application. He covers all the processes and .NET code analysis involved to identify the problem, explains how the problem was solved, and most importantly, explores why this problem happened in the first place.