Leemei Tan-Boisgillot
Verified Expert in Coaching
Coach
Singapore, Singapore
Toptal member since October 2, 2024
Leemei is an ICF Associate Certified Coach, a change consultant, and an award-winning cookbook author. She has extensive global experience in change and transformation within the banking and financial services industry. Her expertise in steering organizational transformations fuels her passion for coaching individuals toward positive life changes and high performance. Leemei's approach empowers clients to refine their strengths, overcome challenges, and set ambitious yet achievable goals.
Project Highlights
Expertise
- CEO Coaching
- Career Coaching
- Change Management
- Coaching
- Executive Coaching
- Process Optimization
- Project Management
- Transition Coaching
Work Experience
Transformation Consultant
AYB28 Consulting
- Delivered insightful observations and strategic advice focused on improving processes, driving process excellence, and enhancing overall organizational performance.
- Documented current operational processes to identify elements essential for effective business continuity planning.
- Analyzed existing operational processes to pinpoint areas for enhancement and advised on opportunities for process optimization, streamlining workflows, and increasing efficiency.
Executive & Leadership Coach
AYB28 Consulting
- Established meaningful connections with leaders across the education and financial services sectors, enabling them to feel motivated and embark on transformative journeys toward effective people management and team growth.
- Guided clients in overcoming feelings of overwhelm and confusion by facilitating breakthroughs in their thought processes, leading to increased clarity and confidence in their ability to nurture high-performing teams.
- Supported professionals navigating career transitions after redundancy, helping them gain clarity and confidence in their next steps, fostering resilience and adaptability during difficult phases of their careers.
- Coached individuals on life transitions, such as expatriation, helping them navigate the challenges of relocating by offering personalized guidance on cultural adjustment, resilience, and adapting to a new environment.
Transformation Consultant, APAC COO Office
Credit Suisse
- Collaborated with subject matter experts in wealth management to assess current processes, document key pain points, develop recommendations, and initiate transformational initiatives.
- Drove standardization and efficiency across locations by facilitating group sessions to define to-be processes, highlighting any regional regulatory exemptions for global payment programs.
- Evaluated customer review processes and provided recommendations for improvements and technology enhancements.
Transformation Project Manager, APAC Legal COO Office
Protiviti
- Performed process mapping and outsourcing assessments.
- Produced an outsourcing business case for senior management review, which was approved.
- Collaborated with a 3rd-party engagement team to ensure compliance with regulatory and administrative requirements.
Risk Initiatives Senior Manager, Global CCO Office
HSBC Hong Kong
- Led the APAC deployment of a Microsoft Dynamics 365 workflow, enabling business and product approval process automation.
- Translated business requirements into user stories, participated in sprint planning, produced test scripts, supported UAT, and conducted cross-functional training.
- Mapped current state business processes, identified pain points, and collaborated with business stakeholders to identify improvement opportunities.
Process Re-engineering Consultant
HSBC Hong Kong
- Collaborated with the commercial banking marketing team in defining and executing marketing campaigns to increase customer adoption rates in digital channels from 50% to 70%.
- Captured the scope of work and current state processes and participated in vendor selection activities to outsource GTRF document management operations to a managed services company.
- Led cost reduction, process improvement, digitalization, and outsourcing initiatives for commercial banking.
Project History
Leadership & C-Suite Coaching
Coached directors and C-suite leaders, enhancing their performance and resilience in high-pressure environments. Guided them through pivotal career transitions, adapting seamlessly to new roles or expanded responsibilities.
By offering customized leadership coaching, I empower senior executives to sharpen their leadership skills and enhance their strategic thinking, ensuring they perform at their highest potential.
I support leadership transitions, ensuring leaders adapt to new roles and expanded responsibilities while maintaining resilience and confidence.
Additionally, I focus on fostering a strategic vision and innovation, helping leaders develop forward-thinking strategies that align with their organization’s long-term success.
Post Layoff Coaching
Guided professionals through career transitions following redundancy, helping them build clarity, confidence, and resilience to adapt to new opportunities and challenges.
I focused on fostering resilience and adaptability, guiding them through the emotional and professional challenges of career transitions.
By the end of the sessions, they have clearer action plans and renewed confidence to pursue new opportunities.
Expatriation Coaching
Helped individuals navigate the challenges of relocating by offering personalized guidance on cultural adjustment, resilience, and adapting to a new environment.
Through personalized support, I guide clients in managing cultural adjustments, building resilience, and navigating personal and professional changes, ensuring a smoother transition into their new environment.
Education
Bachelor's Degree in Management and Information Systems
Curtin University - Perth, WA, Australia
Certifications
Associate Certified Coach (ACC)
International Coaching Federation (ICF)
ICF-approved GoMasterCoach 60-hour Training Program
GoMasterCoach
Positive Psychology and Coaching
British School of Coaching
Skills
Executive Coaching
CEO Coaching, Executive Coaching, Transition Coaching, Leadership Coaching
Platforms & Tools
Zoom, Google Meet
Other
Project Management, Coaching, Career Coaching, Process Optimization, Team Leadership, Consulting, Change Management, Advisory, Business Advisory, Outsourcing, Target Operating Models
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