Atishay Goyal
Verified Expert in Design
Designer
Dubai, United Arab Emirates
Toptal member since July 27, 2021
Atishay is a highly experienced product designer who has worked with startups, design agencies, and global brands. He has been designing world-class B2B and B2C applications for companies like McKinsey and BCG for over a decade. Atishay successfully balances user insights, business, marketing, and technology to create engaging, functional, and easy-to-use products. His passion for solution design and innovation has led him to lead design-driven transformations and guide energetic teams.
Portfolio
Work Experience
Head of Design
Shipa Freight and iContainers
- Digitized the legacy logistics framework into an instant quoting and booking platform.
- Created a flexible design system with over 200+ components adapted by eight partner companies globally.
- Optimized the workflow and increased conversion manifold through innovation in digital experience, customer engagement, operations, and sales activities on the web and mobile applications.
- Set up UX practices across the organization worldwide and scaled the design maturity model from stage zero to stage five while leading a global team of designers.
- Introduced and scaled the voice of the customer initiative as a part of the design process.
- Contributed to the product as an agile product owner of the web application.
- Constantly explored and implemented new initiatives for product and user experience growth in different countries.
- Worked with the group CMO and the VP of marketing to optimize the landing pages of multiple products to increase conversion and user retention.
- Designed several dashboards for customers and the internal operations team to give a real-time overview of shipments.
Senior UX Designer
Xebia Group
- Worked with leading financial institutions, technology consultants, and government entities for revamping the service design and digital user experience across different engagement channels.
- Worked on a project with the government of UAE to revamp their enterprise application suite which led to a reduction in T.A.T by 60%, and increased employee satisfaction by 75%.
- Redesigned a legacy mobile banking application for a local bank in Qatar and witnesses a 20% increase in customer retention. The average Google Play store reviews went up from 3.5 to 4.2 in five months.
- Led the website and mobile app redesign initiatives for India's largest budget-friendly airlines company, Spicejet.com. Designed several in-flight smart applications for pilots, crew members, and passengers.
- Digitized the technical paper logs maintained by pilots and ground support staff into an iPad app awarded 'Innovation of the year' and approved by the Directorate General of Civil Aviation, India.
- Led the product development for several in-house projects while managing the product backlog and design activities in an agile environment.
- Set up a design culture in the company and scaled the design team from two designers to eight full-stack designers.
Design Entrepreneur and Founder
Mad N Creative Design Studio
- Trained and set up a team of 12 designers and five front-end developers.
- Worked with 40+ cutting-edge tech startups across domains and helped them build an omnichannel experience for their product.
- Introduced digital marketing to the company portfolio to complimented the UX offering and eventually doubled the business revenue.
Education
Bachelor's Degree in Computer Science
Academy of Business and Engineering Studies - Ghaziabad, Uttar Pradesh, India
Certifications
Creating Intuitive Products by Imitating Physicality
Interaction Design Foundation
Human-Computer Interaction for UX Design
Massachusetts Institute of Technology
Design Thinking
Interaction Design Foundation
Skills
Tools
Figma, Sketch, Moqups, Adobe Photoshop, Hotjar, Adobe Experience Design (XD), InVision, Google Analytics, Google Optimize
Languages
Visual Design Language, HTML5, CSS3
Industry Expertise
Logistics, Aircraft & Airlines, Travel & Leisure
Platforms
Salesforce
Other
UI Design, Business Management, User Research, Usability Testing, Human-computer Interaction (HCI), Design Thinking, Product Design, Branding, Usability, Omnichannel Marketing, User Experience (UX), Enterprise Systems, Qualitative Research, User Testing, Aviation, Fat Finger Friendly, Data-informed Visual Design, Material Design, Design Systems, Wireframing, Data Visualization, Mobile Apps, A/B Testing, Dashboards, Information Architecture (IA), User Flows, User Interviews, User Journeys, Service Design, Google Data Studio, Freight, Cargo & Shipping, Conversion Rate Optimization (CRO), User Retention, Remote User Testing, UIKit, Storybook, UX Branding, Functional Specifications, Atomic Design, Design Guidelines, iOS Design Guidelines, Android Design Guidelines, Pattern Libraries, UI Components, Interaction Design (IxD), Hand-drawn Illustrations, Bootstrap UI, Enterprise Resource Planning (ERP), Task Flows, User Personas, Design Sprints, Agile UX, Product Owner, Design Leadership, Heuristic Evaluation, Brand Design, Prototyping, Booking UX, Booking Systems, Aviation Projects, Web App UX, Responsive UI, Online Ticketing, Booking Apps, Mobile Banking, Digital Banking, MVP Design, Rebranding, Right-to-left UX, Arabic-English Translation, Contrast, Data Reporting, Flight Management, Accessibility, Digitization, Data, Problem Structuring, Design Validation, Forums & Social Networking Portals, Instagram, Social Media Apps, Social Hubs, Promotion Strategy, User Engagement, Pitch Decks, Online Shopping, eCommerce UX, User Psychology, Emotional Design, Solution Design, Visual Design, User Feedback, Quantitative Research, Home Page Design, Web Design, Web App UI, Style Guides, User Interface (UI), Dashboard Design, UX Design, Logo Design, Website Redesign, Fintech, UX Wireflows, SaaS, Enterprise SaaS, Software Design, Web App Design, Paid Advertising, Startups, Landing Pages, Landing Page Optimization, Landing Page Design, Responsive Web Design (RWD), eCommerce, Software, Leadership, Communication, Maps, B2C, B2B Design, B2B2C, White Label Design, Mobile UX, UX Strategy, Business to Business to Consumer (B2B2C), Intercom, Agile, Finance, Data Processing, jQuery, Bootstrap, Search Engine Optimization (SEO), Social Media Marketing (SMM), Cognitive Science, Flexibility
Experience
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