Bryant Mao, Designer in Taipei, Taiwan
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Bryant Mao

Verified Expert  in Design

Designer

Location
Taipei, Taiwan
Toptal Member Since
November 17, 2021

Bryant is an award-winning product designer who specializes in strategy, user experience, user interface, and interaction design. For the past 10 years, Bryant has been working with global companies to craft digital experiences and solutions for diverse markets and large user bases. Bryant combines his business acumen and human insights to guide the direction and uses various prototyping methods to verify ideas that make an impact.

Portfolio

Work Experience

Freelance Product and UX Designer

2021 - PRESENT
Self-employed
  • Delivered comprehensive UX consulting and design services to a diverse range of global clients and remote product teams, specializing in healthcare, finance, and education sectors.
  • Led activities throughout the entire product design lifecycle, including competitor analysis, user research, opportunity identification, product strategy and direction, interaction and user interface (UI) design, and prototyping and testing.
  • Contributed to noteworthy recent projects: a medical delivery app in Nigeria and a personal finance app in Singapore.
Technologies: Figma, Google Docs, Apple Keynote, Mockups, Mobile Prototypes, App UX, App UI, Design Workshops, Art Direction, User Research, User Testing, UX Strategy

Senior UX Designer

2022 - 2023
Indeed
  • Designed for Japan's largest job platform, leading the UX design of the job matching platform to boost application rates. Customized the global product experience to meet local needs. Implemented A/B tests to grow revenue in 20+ markets.
  • Delivered a seamless job-matching experience highly regarded by Japanese employer users.
  • Successfully achieved a 3% global revenue uplift through monetization A/B testing.
  • Resolved over 100 broken experiences across multiple product domains and teams.
  • Championed a design collaboration framework that was adopted by various product teams.
Technologies: Figma, Azure RP, SaaS, Web UX, Monetization, Japan, Design Systems, Localization, Business to Business (B2B), Upselling, User Testing, Platform Design, User Research, Remote User Testing, Business Design, Agile, A/B Testing, Information Architecture (IA), UX Design, B2B, Dashboard Design, User Journeys, UX Wireframes, Visual Design, Graphic Design, Diagrams, User Experience Design, User Interviews, UX Strategy

Senior Interaction Designer

2018 - 2020
IDEO
  • Led local and global clients in envisioning new products for the China market. Delivered user-centered, multimodal solutions in diverse industries, including mobility, hospitality, retail, and renewable energy.
  • Worked on services encompassing branding, UX strategy, product design, graphic design, and design system development.
  • Increased the MAU of a 170-million-user hotel app by 5% through the brand and UX redesign.
  • Launched a shopping complex UX in Shanghai spanning over 100,000 square meters and featuring 200+ brands.
  • Initiated a digital product talk series that was widely recognized by the community and leadership.
Technologies: Figma, Sketch, Apple Keynote, User Research, Service Design, HTML, CSS, Interaction Design (IxD), User Journey Maps, Illustrator CC, Photoshop CC, User Testing, Wireframing, Design Systems, UX Prototyping, Design Consultation, Mobile UX, Web UX, Google Design Sprints, Principle, UX Strategy, Visual Design, Motion Design, TV UI, Video Editing, Websites, UI Design, Content Strategy, Remote User Testing, Personas, Design Production, User Flows, Value Proposition, Competition Research, User Metrics, UX Workshops, Information Architecture (IA), UX Design, B2B, Dashboard Design, User Journeys, UX Wireframes, Data Visualization, Graphic Design, Diagrams, User Experience Design, User Interviews

User Experience Designer

2015 - 2018
Mozilla
  • Revamped Firefox for 250 million global users, enhancing web browsing experience with optimized content discovery, autoplay, download, privacy, and security features.
  • Led design sprints to explore a new product in the Southeast Asia market and push the web to platforms such as IoT and smart TVs.
  • Launched a lightweight browser in Indonesia, gaining 400,000 users shortly after its release.
Technologies: Sketch, InVision, HTML, User Journey Maps, Remote User Testing, User Research, Apple Keynote, CSS, Interaction Design (IxD), Illustrator CC, Photoshop CC, User Testing, Wireframing, Design Systems, UX Prototyping, Mobile UX, Web UX, Google Design Sprints, Principle, Desktop App Design, Visual Design, Android, TV UI, Video Editing, Websites, UI Design, Content Strategy, Personas, Design Production, User Surveys, User Flows, Competition Research, User Metrics, Browsers, UX Workshops, Information Architecture (IA), A/B Testing, SaaS, UX Design, User Journeys, UX Wireframes, Graphic Design, Diagrams, User Experience Design, User Interviews

Senior Interaction Designer

2013 - 2015
HTC
  • Revolutionized healthcare offerings using mobile and cloud tech. Researched, designed, and partnered with hospitals and patients.
  • Developed a proof of concept and pitched it to senior leadership. Covered cancer management, remote diagnosis, pregnancy tracking, and fitness wearables.
  • Achieved 2nd place in the Tricorder Xprize by developing an IoT health diagnostic kit.
Technologies: Illustrator CC, Photoshop CC, User Testing, User Research, Service Design, Apple Keynote, Interaction Design (IxD), User Journey Maps, Wireframing, Design Systems, UX Prototyping, Mobile UX, Visual Design, Android, UI Design, Remote User Testing, Personas, Design Production, User Flows, Industrial Design, Competition Research, UX Workshops, Information Architecture (IA), UX Design, Dashboard Design, User Journeys, UX Wireframes, Data Visualization, Graphic Design, Diagrams, User Experience Design, User Interviews
2009 - 2012

Master's Degree in Industrial Design

National Yangming Jiaotong University - Hsinchu, Taiwan

2006 - 2009

Bachelor's Degree in Industrial Design

National Kaohsiung Normal University - Kaohsiung, Taiwan

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