Carrie Webster, Designer in Sydney, New South Wales, Australia
Carrie Webster

Designer in Sydney, New South Wales, Australia

Member since April 15, 2019
Carrie has 20 years' experience in user-centered design. She has worked in startups through to complex B2B environments. Carrie delivered a versatile mobile app based on augmented reality to provide a gamified shopping experience for consumers and designed a complex data visualization tool for Equifax. With a background in web design, she has expertise in all facets of the UX design process. Carrie has strong stakeholder and team leadership experience and delivers on-the-mark results every time.
Carrie is now available for hire

Portfolio

Digital Design

Employment

  • Lead UX Designer

    2019 - 2020
    3P Learning
    • Established and led a new team of five designers, implementing a robust UX framework for efficiently delivering designs.
    • Enabled ongoing company-wide design review surveys via email to validate design decisions, and the implementation of heat map analytics to review and measure customer behavior for new features.
    • Facilitated the implementation of lean UX processes and a collaborative team environment that enabled the delivery of validated UX designs through five development teams.
    • Established a design framework for school teachers when assigning work to students, replacing an older system. This saw increased retention with schools.
    • Designed a solution for B2C customers (parents) to subscribe and assign maths activities for kids, including reporting, auto-assign functionality, and recommendations based on activity completion results.
    Technologies: Prototyping, UX Strategy, UX Design, User Testing, User Feedback, Annotated Wireframes, UX Audits, student management, B2B, Design Collaboration, Design Leadership, User Validation Testing, Agile, Product Design, Personas, User Journey Maps, User Interviews, Wireframing, UX Research, Education, Adobe Experience Design (XD), Axure RP Pro, InVision
  • Lead UX Designer

    2018 - 2019
    TheOneSpot
    • Created the vision and design direction for a soon-to-be launched portal and mobile app for home buyers.
    • Collaborated with a small, Agile team to design and build a new real estate portal aimed at helping new home buyers through the end-to-end home buying journey.
    • Collaborated with team members to define, conceptualize, design, test, iterate, and build new user experiences, I worked closely with team stakeholders to deliver user experience excellence.
    • Designed the entire end-to-end interface solution for both web and mobile, including the logged out, onboarding and signed in experience, including a market place for third party providers (e.g. mortgage brokers, converyancers, pest inspectors).
    Technologies: Prototyping, UX Strategy, UX Design, User Testing, User Feedback, Annotated Wireframes, Property Listings, Homebuyer Persona, Design Collaboration, Design Leadership, User Validation Testing, Agile, Product Design, Personas, User Journey Maps, User Interviews, Wireframing, UX Research, Property Inspection, Axure RP Pro, Adobe Experience Design (XD), Sketch

Education

  • Master's degree in Information Architecture
    2010 - 2012
    Charles Sturt Univeristy - Remote
  • Bachelor's degree in Visual Arts
    1984 - 1986
    College of Fine Arts - Sydney, Australia

Experience

Location

Sydney, New South Wales, Australia

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