- Led the mobile app experience and created assets for the App Store and the Google Play store. Designed the wireframes, high-fidelity interfaces, prototypes for kitchen displays, the front of the house, and the customer display.
- Performed the UX audit for the different products already in the market.
- Identified the usability issues that inhibit clarity and the users' ability to perform fundamental tasks.
- Created the user journeys and user flows to identify the pain points from a user’s perspective.
- Participated in defining the roadmap and initiatives of different projects within the company.
- Assisted in the ideation, conception, and execution of the new experience for kiosks, mobile apps, and web apps.
Technologies: Sass, Purchase Orders, Delivery, Kitchen Sync, Adobe Experience Design (XD), Wireframing, Style Guides, Marketplaces, Online Payments, Software Design, Data Visualization, B2B, eCommerce UX, eCommerce UI, User Journeys, Journey Mapping, Customer Journeys, User Stories, User Personas, Stakeholder Engagement, SaaS Design, Mobile Apps, Hybrid Apps, Admin Panels, Order Management, Transactions, Mobile UI, Mobile UX Design, Leads, Design Systems, User Research, eCommerce Design