2016 - PRESENT
Scenic West Consulting, LLC
- Provided freelance and contract user experience, product management consulting, and leadership.
- Helped companies build Agile product teams and establish the iterative design to development processes.
- Worked with startups to lead UX and product strategy for new products.
- Collaborated with large eCommerce companies to optimize cross-device experiences for maximum conversion rates and AOV through user experience improvements.
- Worked with education tech companies and professional associations to create engaging online community experiences that sell courses, and memberships.
- Led product design for a video-based learning platform startup that provides easy-to-use course authoring and a mobile-first learner experience.
- Created web and native applications for B2B Saas companies, often leveraging ML and AI, to solve a wide range of business needs, such as HR employee engagement, finance/legal document processing, medical research, and operational emergency management.
- Led a product redesign for a finance B2B SaaS product that provides billing and revenue management for subscription services and SaaS products.
Technologies: A/B Testing, Web App UI, Data-heavy Design, Interactive Prototypes, User Requirements, Visual Design, Mobile Web, Agile UX, Software as a Service (SaaS), Adobe Illustrator, Digital Product Design, Marvel App, UX Prototyping, Mockups, iOS, Android, Writing & Editing, Enterprise, Enterprise Design, Higher Education, E-learning, Responsive Web Apps, Educational Portals, Learning Management Systems (LMS), Product Roadmaps, Usability, User-centered Design (UCD), eCommerce Platforms, Product Management, Product Ownership, Scrum, Minimum Viable Product (MVP), Mobile UX, User Testing, Conversion Rate, Mobile eCommerce, eCommerce Analysis, Conversion, CRO, Onboarding, eCommerce Web Design, Kanban, User Stories, Style Guides, Training, Training & Training Content Development, Edtech, Education Technology (Edtech), Education, User Journeys, Enterprise SaaS, Product Pages, B2C, B2B2C, B2B, Design Leadership, Technical Design, Design, Instructional Design, Team Leadership, Accessible Design, Web Accessibility, Market Research, Mobile Mapping, Mapping, CRM Design, Interaction Design (IxD), Interactive UX, Weather, Point Clouds, Retail & Wholesale, Stripe Checkout, Figma, Accessibility, Conversion Rate Optimization (CRO), User Research, Agile Product Management, B2B Designer, Product Design, User Flows, Web App Design, Web App UX, App UX, Web UI, SaaS Design, SaaS, Web UX, UX Audits, Web Design, Complex Application User Interfaces (UI), Mobile UI, Responsive, Usability Testing, eCommerce UI, eCommerce Design, eCommerce, UX Design, UI Design, User Experience (UX), Wireframing, Google Hangouts, Slack, Asana, Trello, Pivotal Tracker, Jira, Google Docs, Lucidchart, Validately, Usertesting.com, Marvel, InVision, Sketch, Shopify, Shopify Design, User Interviews, Research, Competitive Analysis, Market Research & Analysis, Web, Design Systems, Customer Journeys, Prototyping, User Personas, MVP Design, Product Benchmarking, Workshop Facilitation, Mobile App Design, Responsive Web Design (RWD), SaaS Product Management, Product Strategy Consultant, UI Components, UX Strategy, Customer Portals, UX Wireframes, Strategy, User Scenarios, UX Research, Product Discovery, Qualitative Research, Quantitative Research, Research Reports, Remote User Testing, Fintech, User Journey Maps, Information Architecture (IA), White Labeling, Mobile UI Design, Management, Dashboards, Data Visualization, Dashboard Design, File Sharing, Mobile Design, Mobile UX Design, Machine Learning, Data Science