Heiko has more than two decades of experience with planning, managing, and executing UX designs for industry leaders like Apple, Motorola, Google, and Skype/Microsoft. His mobile user interfaces, messaging experiences, and immersive media interactions have shipped in millions of phones, tablets, and apps.
Provided tailored design services for experience strategy, concept definition, and design execution to clients.
Created a tangible and complete app experience for Feedc: a social network centered around places in different scales (e.g., around me, my city, my country, the world). .
Translated real-world patterns of user roles and information flows in a clinic into a system experience. Did this on behalf of DOC: a medical startup that streamlines doctor-patient communication by using familiar social messaging patterns.
Worked in tandem with the founders of Workato on a business app integration tool that provides rich and universal options while being approachable and easy to use; we rapidly iterated to get from a bare-bones, proof-of-concept version to a competitive service experience.
Technologies: Sketch, Adobe Illustrator, Keynote, HTML Prototypes, InVision
Principal Design Manager
2011 - 2014
Skype | Microsoft
Managed Skype's mobile design studios located in London, Palo Alto, and Redmond. Delivered coherent, signature experiences across phone and tablet apps that are used worldwide for millions of Skype calls.
Set the direction for the designs of new mobile features such as picture messaging, group video calls, and chat redesign.
Led the efforts for Skype’s first release of their signature video calling experience in the browser.
Managed a multidisciplinary studio consisting of anthropologists and designers with a focus on qualitative research and advanced user experience development for mobile devices, smart appliances, and complex web apps.
Worked for clients that included Ericsson, Invensys, Creative, and Sun Microsystems.