Lillian Jia, Designer in Toronto, ON, Canada
Lillian Jia

Designer in Toronto, ON, Canada

Member since September 26, 2019
Lillian has worked in the industry for about a decade working on websites, apps, VUIs, annual reports, branding, presentations, IPOs, wayfinding, and more. Recently, she’s worked in Agile teams of all sizes on both software and hardware products—serving as product owner (as needed) and product designer. What Lillian does is work jointly with product owners and development teams to create intuitive product experiences.
Lillian is now available for hire


  • Staff Product Designer

    2021 - PRESENT
    Juniper Square
    • Designed multiple features that help general partners manage private equity assets and distribute information to their limited partner clients.
    • Integrated many user research methods to improve the product design process. Evangelized and advocated for research integration to elevate our decision-making process.
    • Created multiple customer journey maps to document complex accounting processes.
    Technologies: Mentorship, Product Design, UX Research, Design Systems, Figma, Enterprise SaaS, Responsive Design
  • UX Lead

    2020 - 2021
    • Redesigned DynamoDB, one of the most popular NoSQL database services.
    • Led the design for Connections, Amazon's HR platform.
    • Managed a small team of designers with two senior designers, overseeing their design and career progression.
    • Maintained and improved product design processes with the product manager and engineering leads.
    Technologies: Sketch, Personas, Service Blueprints, B2B, B2C, Dashboards, User Experience (UX), Design Systems


  • Bachelor's Degree in Design
    2007 - 2011
    York University/Sheridan College (Joint Venture) - Toronto, Canada


  • Certificate in User Experience: UX Research Specialty
    MARCH 2019 - PRESENT
    Nielsen Norman Group



Toronto, ON, Canada

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