Pam Nicholls, Designer in Wellington Central, Wellington, New Zealand
Pam Nicholls

Designer in Wellington Central, Wellington, New Zealand

Member since July 28, 2019
Pam has been practicing for 14 years as a user experience designer and has worked on multiple platforms that include video games, augmented reality, SaaS, and web applications. She has worked for Electronic Arts and Ubisoft, creating work for such clients as Mercedes-Benz, Dreamworks, Scrabble, NBA, and NHL. Pam loves the challenge of solving complex problems, adapting her process to meet the needs of startups or large-scale organizations.
Pam is now available for hire


  • UX Writer and UX Designer

    2020 - PRESENT
    Toptal Clients
    • Documented the UI functionality for a VR project and grant proposal. (Arizona State University).
    • Designed the interface for an SDK to enable real-money tournaments across multiple game titles on mobile devices. (Ryu Technologies).
    • Created copy for weekly and monthly newsletters for a nonprofit organization. (Teach for America).
    • Documented several functions of a Cloud-based AWS system in Gitlab wiki. (Syngenta).
    • Edited financial services content for an e-learning management platform. (Prudential Asia).
    Technologies: E-learning, Insurance, Writing & Editing, Microsoft Word, GitLab, Virtual Reality (VR), Mobile UX Design, Lucidchart, Miro
  • User Experience Design Lead

    2016 - 2019
    Fixed-term Contracts
    • Conducted co-design sessions with end users. Provided UX expertise with a two-week turnaround time before product launch.
    • Built relationships with clients by engaging them in the product strategy and design process. Provided guidance around strategy for the product release.
    • Built, managed, and led a team of five service designers. Mentored, coached, and assisted in the development of designers.
    • Recruited, conducted, and analyzed results for user testing of products.
    Technologies: Screen Flows, Annotated Wireframes, Concept Sketching, Card Sorting, Brainstorming, Touchscreens, User Onboarding, User Testing, Education, E-learning, Accounting Systems, Enterprise, Design, Project Estimation, Responsive Web Apps, iOS UX Design, Ideation, Primary Research, Human-centered Design (HCD), Adobe Photoshop, UX Documentation, iPad, Sitemaps, Paper Prototyping, Art Direction, Websites, Branding, Software as a Service (SaaS), UI Design, Photoshop CS5, UX Prototyping, Android, iOS, Mobile App Design, Web UX, Mobile Design, UX Audits, User Experience (UX), UI Audits, Co-design, Design Leadership, Augmented Reality (AR), UX Research, Prototyping, Wireframing, User Flows, UX Design, Visio, Adobe Illustrator, InVision, Sketch


  • Master of Environmental Design Degree in Industrial Design
    2001 - 2005
    University of Calgary - Calgary, Alberta, Canada
  • Bachelor of Fine Arts Degree in Studio Art
    1996 - 1999
    Concordia University - Montreal, Quebec, Canada



Wellington Central, Wellington, New Zealand

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