Paul Thomson, Designer in Auckland, New Zealand
Paul Thomson

Designer in Auckland, New Zealand

Member since May 15, 2019
Paul is a customer experience specialist and design strategist who has worked in media, eCommerce, and the broadcast, finance, and publishing environments since 1997. By combining his unique background in design, UX, product, coding, and film, he helps businesses make decisions on how to communicate and interact with their customers. He's worked with the BBC, Deutsche Bank, Legal & General, Thomas Cook, NatWest, Redbull, PruHealth, and NME.
Paul is now available for hire

Portfolio

Digital Design

Employment

  • Lead UX Consultant

    2019 - PRESENT
    Allied World Insurance
    • Led the UX on a global insurance product. Worked with the product team and a platform vendor to understand the business requirements and technical limitations. The UX deliverables were based around Figma with global, distributed teams collaborating on a shared design foundation.
    • Conceived and conducted user research, translated it into sitemaps, user flows, customer journey maps, wireframes, mock-ups, and prototypes.
    • Worked autonomously with the product owners, business analysts, users, and other stakeholders. I was the only UX consultant dedicated to this project, although I was in regular contact with distributed teams on other global projects across the organization.
    • Collaborated with other design teams within the organization to assist in establishing an organization-wide design system that the project could both lean on and contribute to.
    Technologies: HTML, Figma
  • Lead UX Consultant

    2019 - 2019
    Smoke & Mirrors
    • Led a review of the NatWest Markets web offering. Drove a complete redesign of the site, information architecture, and content strategy.
    • Created a UX strategy and roadmap for a market-leading banking brand.
    • Ran the user experience and led the design using UCD principles in an Agile environment.
    • Oversaw the business analysis and evaluation of propositions.
    • Ran the statistical analysis and competitor insight to inform UX output.
    • Performed competitor and user research and usability testing.
    • Developed the prototype and wireframe.
    • Managed stakeholders and reported at the board level.
    Technologies: React, HTML, Axure, Zeppelin, InVision, Sketch, Adobe After Effects, Adobe Premiere Pro, Adobe Photoshop

Certifications

  • User Experience Fundamentals
    AUGUST 2010 - PRESENT
    Webcredible
  • Screenwriting Foundation
    JANUARY 2010 - PRESENT
    Raindance
  • Producing Foundation
    JANUARY 2010 - PRESENT
    Raindance
  • Directing Foundation
    JANUARY 2010 - PRESENT
    Raindance
  • Diploma in Film Production and Storytelling
    AUGUST 2008 - PRESENT
    London Film Academy
  • CIty & Guilds - Information Technology
    JUNE 1988 - PRESENT
    Hymers College

Experience

Location

Auckland, New Zealand

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