For over 15 years, Ricardo has been part of exciting ventures from designing missions to the moon to founding tech startups. Design for him is about solving real people’s problems and creating meaningful and relevant experiences for them. Originally from Mexico, Ricardo enjoys illustrating as much as designing new products.
Oversaw with my team the SuccessFactors mobile learning apps used by major organizations like Colgate, Marriott, and Hugo Boss to train their employees worldwide.
Led a design and development team located in the U.S., India, and China.
Drove customer satisfaction by shipping new features, understanding customer needs, helping resolve customer escalations and responding to customer inquiries and issues.
Technologies: Sketch, Jira, Slack, InVision
Mobile Product Manager and Designer (Contract)
2013 - 2014
Worked on the Amtrak mobile app (for iOS, Android and Windows Phone and Amtrak mobile site) which millions of unique visitors a month use to book trip tickets, check train status, search for trip information, and access their eTickets.
Introduced a new booking user experience for Amtrak mobile.
Redesigned the Amtrak mobile site.
Coordinated a multi-channel marketing campaign to drive awareness of the app.
Technologies: Jira, Adobe Creative Suite
Co-founder | Creative Mind
2012 - 2013
Oversaw all of the design and product initiatives.
Designed a series of educational games called The Adventures of Enzo and Friends; they aimed to teach young children social skills.
Developed mobile games and storybooks in collaboration with a creative team distributed around the world.