Ricardo is available for hire
Hire RicardoRicardo Leon Jimenez
Verified Expert in Design
Designer
Location
Kensington, MD, United States
Toptal Member Since
February 26, 2019
Ricardo has over 10 years of experience in product design with startups and major brands. He has a solid foundation in human-centered design, design thinking, and agile. Ricardo has led the implementation of design systems applying Apple Human Interface Guidelines, Google Material Design, and Bootstrap. He is well-versed in user research, user experience (UX), user interface design, SaaS, Figma, Sketch, Adobe XD, Invision, Slack, and Jira.
Portfolio
Work Experience
Managing Director, Product Design
2021 - PRESENT
Pactica
- Founded and led an independent design studio with a unique creative leadership approach, working with clients such as PwC, Pacific Life, and the Department of Veterans Affairs.
- Focused on the tech, engineering, finance, hospitality, and government segments.
- Performed user research, UI/UX design, wireframes, prototyping, visual design, illustrations, and user testing services.
Technologies: Adobe CC, Adobe Illustrator, Figma, Sketch, Illustration, Color Theory, Vector Illustration, Narrative UX, Brainstorming, Asset Design, UX Wireflows, Design Systems, Agile, Usability Testing, Web Design, UX Strategy, Strategy, Conversion Rate, Conversion, Data Visualization, Dashboards, Layout Design, UI Components, Landing Pages, User Research, Finance, Competitive Analysis, Workshops, Interviews, Annotated Wireframes, Feature Prioritization, Google Sheets, Websites, SaaS, Mobile Apps, Travel Design, Enterprise Application Design, Design Leadership, Dashboard Design, User Workflows, User Journey Maps, Web App UX, Iconography, Icon Design, Technical Drawing, On-screen Displays (OSD), Logo Design, Typography, User Journeys, Wireframing, eCommerce, Color Palettes, Consumer Products, Consumer-facing Product Design, Responsive Web Apps, Discovery Workshops, Stakeholder Management, Prototyping, Journey Mapping, Human-centered Design (HCD), Fintech, B2C, SaaS Design, Web App Design
Product Designer
2019 - 2021
US Citizenship and Immigration Services
- Advanced the mission to adjudicate millions of immigration requests.
- Accelerated transition to digital immigration processing.
- Designed solutions to support refugees and asylum programs.
Technologies: Adobe Creative Suite, Adobe Illustrator, Sketch, InVision, Human Interface Design, Lean Startups, Design Thinking, Mobile UI Design, Mobile UX, User Experience (UX), Mobile Design, Government, Responsive Web Design (RWD), Print, Color Theory, Vector Illustration, Brainstorming, Asset Design, UX Wireflows, Design Systems, Agile, Usability Testing, Web Design, UX Strategy, Strategy, Conversion Rate, Conversion, Data Visualization, Dashboards, Layout Design, UI Components, User Research, Workshops, Interviews, Annotated Wireframes, Feature Prioritization, Google Sheets, SaaS, Enterprise Application Design, Design Leadership, Dashboard Design, User Workflows, User Journey Maps, Web App UX, Iconography, Icon Design, Technical Drawing, User Journeys, Wireframing, Color Palettes, Discovery Workshops, Stakeholder Management, Prototyping, Journey Mapping, Human-centered Design (HCD), SaaS Design, Web App Design
Chief Product Designer
2017 - 2018
Megapixel Software
- Worked for Megapixel Software, an early-stage startup that offers its enterprise partners a cloud-based platform to automate grading paper-based assessments.
- Owned the FlashGrade product experience and marketing initiatives for the web, mobile, and multifunction printers.
- Drove the design of value-added solutions for our enterprise customers to help them grow revenue and differentiate from the competition.
Technologies: Jira, Slack, Adobe Creative Suite, Sketch, InVision, Product Design, Figma, Adobe Illustrator, Adobe Photoshop, Adobe Experience Design (XD), HTML, Bootstrap, CSS, JavaScript, Digital Innovation, HTML5, Mobile UI Design, Mobile UX, User Experience (UX), Mobile Design, User Testing, Responsive Web Design (RWD), Print, Illustration, Graphic Design, Color Theory, Vector Illustration, Character Design, Character Illustration, Branding, Brainstorming, Asset Design, UX Wireflows, Mobile App Design, Design Systems, Usability Testing, Web Design, UX Strategy, Strategy, Data Visualization, Dashboards, Layout Design, UI Components, Landing Pages, Agile, User Research, Competitive Analysis, Workshops, Interviews, Annotated Wireframes, Feature Prioritization, Google Sheets, Websites, SaaS, Mobile Apps, Enterprise Application Design, Design Leadership, Dashboard Design, User Workflows, User Journey Maps, Web App UX, Iconography, Icon Design, Logo Design, Typography, User Journeys, Wireframing, Color Palettes, Consumer Products, Android, Consumer-facing Product Design, Responsive Web Apps, Discovery Workshops, Stakeholder Management, Prototyping, Journey Mapping, Human-centered Design (HCD), B2C, SaaS Design, Web App Design
Senior Product Manager
2014 - 2017
SAP
- Collaborated with my team to oversee the SuccessFactors mobile learning apps used by major organizations like Colgate, Marriott, and Hugo Boss to train their employees worldwide.
- Led a design and development team located in the U.S., India, and China.
- Drove customer satisfaction by shipping new features, understanding customer needs, helping resolve customer escalations, and responding to customer inquiries and issues.
Technologies: Sketch, Jira, Slack, InVision, Payroll & Benefits, SAP, Digital Innovation, Mobile UI Design, Mobile UX, User Experience (UX), Mobile Design, User Testing, Responsive Web Design (RWD), Brainstorming, Mobile App Design, Agile, Usability Testing, Web Design, UX Strategy, Strategy, Dashboards, Layout Design, UI Components, User Research, Competitive Analysis, Workshops, Interviews, Annotated Wireframes, Feature Prioritization, Google Sheets, SaaS, Mobile Apps, Enterprise Application Design, Design Leadership, Dashboard Design, User Workflows, User Journey Maps, User Journeys, Android, Stakeholder Management, Journey Mapping, Human-centered Design (HCD), SaaS Design, Web App Design
Mobile Product Manager and Designer (Contract)
2013 - 2014
Amtrak
- Worked on the Amtrak mobile app for iOS, Android, and Windows Phone, and Amtrak mobile site. Millions of unique visitors a month use it to book trip tickets, check train status, search for trip information, and access their eTickets.
- Introduced a new booking user experience for Amtrak mobile.
- Coordinated a multi-channel marketing campaign to drive awareness of the mobile app.
Technologies: Jira, Adobe Creative Suite, Mobile UI Design, Mobile UX, User Experience (UX), Mobile Design, User Testing, Responsive Web Design (RWD), Print, Color Theory, Brainstorming, Asset Design, UX Wireflows, Mobile App Design, Agile, Usability Testing, Web Design, UX Strategy, Strategy, Data Visualization, Dashboards, Layout Design, UI Components, Landing Pages, User Research, Competitive Analysis, Interviews, Annotated Wireframes, Feature Prioritization, Google Sheets, Websites, Mobile Apps, Maps, Enterprise Application Design, Design Leadership, Dashboard Design, User Workflows, User Journey Maps, Web App UX, User Journeys, Wireframing, eCommerce, Consumer Products, Consumer-facing Product Design, Responsive Web Apps, Stakeholder Management, Prototyping, Journey Mapping, Human-centered Design (HCD), B2C
Co-founder | Creative Mind
2012 - 2013
KnackMaster
- Oversaw all of the design and product initiatives.
- Designed a series of educational games called The Adventures of Enzo and Friends; they aimed to teach young children social skills.
- Developed mobile games and storybooks in collaboration with a creative team distributed worldwide.
Technologies: Adobe After Effects, Adobe InDesign, Adobe Illustrator, Adobe Photoshop, Product Design, Mobile UX, User Experience (UX), Mobile Design, User Testing, Responsive Web Design (RWD), Print, Squarespace, Illustration, Graphic Design, Color Theory, Vector Illustration, Character Design, Character Illustration, Branding, Narrative UX, Brainstorming, Asset Design, Gamification, UX Wireflows, Mobile App Design, Agile, Usability Testing, Web Design, UX Strategy, Strategy, Layout Design, UI Components, Landing Pages, User Research, Competitive Analysis, Interviews, Annotated Wireframes, Feature Prioritization, Google Sheets, Websites, SaaS, Mobile Apps, Design Leadership, User Workflows, User Journey Maps, Logo Design, Typography, User Journeys, Color Palettes, Consumer Products, Consumer-facing Product Design, Discovery Workshops, Stakeholder Management, Prototyping, Journey Mapping, Human-centered Design (HCD), B2C, HTML, CSS
Product Manager
2008 - 2012
Nokia
- Worked on Nokia HERE which provided mapping content, navigation services, and location solutions.
- Led the development of digital platforms for merchants and small businesses.
- Managed one of the ten projects that were instrumental to Nokia and Microsoft's strategic partnership, which aimed to create a new global mobile ecosystem.
Technologies: Adobe Illustrator, Adobe Photoshop, Jira, Mobile UX, Mobile Design, Finance, Responsive Web Design (RWD), Brainstorming, Agile, Usability Testing, Web Design, UX Strategy, Strategy, Layout Design, UI Components, Landing Pages, User Research, Competitive Analysis, Interviews, Annotated Wireframes, Feature Prioritization, Google Sheets, Websites, SaaS, Mobile Apps, Maps, Enterprise Application Design, Dashboard Design, User Workflows, User Journey Maps, Web App UX, User Journeys, Consumer Products, Stakeholder Management, Journey Mapping, Human-centered Design (HCD), B2C, SaaS Design, Web App Design
Education
1999 - 2000
Master of Science (MSc) Degree in Space Studies
International Space University - Strasbourg, France
1995 - 1998
Bachelor of Science (BSc) Degree in Aerospace Engineering
Georgia Institute of Technology - Atlanta, GA, USA