Ricardo Leon Jimenez
Verified Expert in Design
Designer
Kensington, MD, United States
Toptal member since February 26, 2019
Ricardo has over 10 years of experience in product design with startups and major brands. He has a solid foundation in human-centered design, design thinking, and agile. Ricardo has led the implementation of design systems applying Apple Human Interface Guidelines, Google Material Design, and Bootstrap. He is well-versed in user research, user experience (UX), user interface design, SaaS, Figma, Sketch, Adobe XD, Invision, Slack, and Jira.
Portfolio
PwC Gives Their Team the Tools to Visualize Their Workflows
USCIS Enables a Culture of Innovation
Amtrak Fare Families
Work Experience
Managing Director, Product Design
Pactica
- Founded and led an independent design studio with a unique creative leadership approach, working with clients such as PwC, Pacific Life, and the Department of Veterans Affairs.
- Focused on the tech, engineering, finance, hospitality, and government segments.
- Performed user research, UI/UX design, wireframes, prototyping, visual design, illustrations, and user testing services.
Product Designer
US Citizenship and Immigration Services
- Advanced the mission to adjudicate millions of immigration requests.
- Accelerated transition to digital immigration processing.
- Designed solutions to support refugees and asylum programs.
Chief Product Designer
Megapixel Software
- Worked for Megapixel Software, an early-stage startup that offers its enterprise partners a cloud-based platform to automate grading paper-based assessments.
- Owned the FlashGrade product experience and marketing initiatives for the web, mobile, and multifunction printers.
- Drove the design of value-added solutions for our enterprise customers to help them grow revenue and differentiate from the competition.
Senior Product Manager
SAP
- Collaborated with my team to oversee the SuccessFactors mobile learning apps used by major organizations like Colgate, Marriott, and Hugo Boss to train their employees worldwide.
- Led a design and development team located in the U.S., India, and China.
- Drove customer satisfaction by shipping new features, understanding customer needs, helping resolve customer escalations, and responding to customer inquiries and issues.
Mobile Product Manager and Designer (Contract)
Amtrak
- Worked on the Amtrak mobile app for iOS, Android, and Windows Phone, and Amtrak mobile site. Millions of unique visitors a month use it to book trip tickets, check train status, search for trip information, and access their eTickets.
- Introduced a new booking user experience for Amtrak mobile.
- Coordinated a multi-channel marketing campaign to drive awareness of the mobile app.
Co-founder | Creative Mind
KnackMaster
- Oversaw all of the design and product initiatives.
- Designed a series of educational games called The Adventures of Enzo and Friends; they aimed to teach young children social skills.
- Developed mobile games and storybooks in collaboration with a creative team distributed worldwide.
Product Manager
Nokia
- Worked on Nokia HERE which provided mapping content, navigation services, and location solutions.
- Led the development of digital platforms for merchants and small businesses.
- Managed one of the ten projects that were instrumental to Nokia and Microsoft's strategic partnership, which aimed to create a new global mobile ecosystem.
Education
Master of Science (MSc) Degree in Space Studies
International Space University - Strasbourg, France
Bachelor of Science (BSc) Degree in Aerospace Engineering
Georgia Institute of Technology - Atlanta, GA, USA
Skills
Tools
Adobe Illustrator, Adobe Experience Design (XD), Sketch, Slack, Jira, InVision, Google Sheets, Microsoft PowerPoint, Adobe Photoshop, Adobe, Adobe InDesign, Adobe After Effects, Illustrator CC, Adobe Creative Suite, Photoshop CC, Adobe CC, Zeplin
Languages
HTML, HTML5, CSS, JavaScript
Platforms
iOS, Figma, Web, Android, Apple Watch, Mobile
Industry Expertise
Government, Consumer Products, Professional Services, Education, Transportation & Shipping, Aerospace Engineering, Aircraft & Airlines, Automotive, Real Estate
Other
SaaS, Responsive Web Design (RWD), Product Design, UI Design, UX Design, Visual Design, Bootstrap, Information Architecture (IA), Human Interface Design, Lean Startups, Agile, User Interface (UI), Mobile UI, Mobile UI Design, Mobile UX, Mobile UX Design, User Experience (UX), Mobile Design, Web App Design, User Testing, Squarespace, Print, Web App UI, Web UI Design, Illustration, Graphic Design, Color Theory, Vector Illustration, Character Design, Character Illustration, Branding, Mobile App Design, Web Design, Brainstorming, Asset Design, Gamification, UX Wireflows, Design Systems, Usability Testing, UX Strategy, Strategy, Data Visualization, Dashboards, Layout Design, UI Components, Landing Pages, Competitive Analysis, Workshops, Interviews, Annotated Wireframes, Feature Prioritization, Websites, Mobile Apps, Enterprise Application Design, Design Leadership, Dashboard Design, User Workflows, User Journey Maps, Web App UX, Iconography, Icon Design, Technical Drawing, Technical Illustration, User Journeys, Wireframing, Color Palettes, Consumer-facing Product Design, Responsive Web Apps, Discovery Workshops, Stakeholder Management, Prototyping, Journey Mapping, Human-centered Design (HCD), B2C, SaaS Design, User Personas, User Stories, Mockups, PowerPoint Design, Style Guides, Admin Panels, Form Design, Mobile First, Service Design, Software as a Service (SaaS), System Design, User Flows, User Research, Interactive Design, Design Thinking, Fintech, Finance, Narrative UX, Maps, Travel Design, Industrial Equipment, On-screen Displays (OSD), Logo Design, Typography, eCommerce, Audits, Mobile Learning, Wearable Technology, Rapid Prototyping, SAP, Digital Innovation, Apps, Native Mobile Apps, Enterprise, UI Style Guides, Hybrid Apps, Consumer Applications, Mobile Games, Creative Design, Game Design, Startups, Children's Illustration, iPhone, iPad, Photography, iOS Camera, Payroll & Benefits, Conversion Rate, Conversion, Satellite Images, Systems Engineering, Aerospace & Defense, Robotics, Aeronautics, Human-machine Interface (HMI), Human-computer Interaction (HCI), Creative Briefs, UX Leadership, Qualitative Research, Mobile-first Design, Responsive UI, Responsive, Responsive Layout, Responsive Design, Desktop App Design, Desktop Web Design, Qualitative Reports, Web UX Design, Mobile Web, User Roles, UX Branding, Product Branding, Brand Design, Web UX, Holistic UX Design, UI Branding
Experience
- UI Design - 10 years
- User Research - 10 years
- Product Design - 10 years
- Adobe Illustrator - 10 years
- UX Design - 10 years
- Responsive Web Design (RWD) - 10 years
- Human Interface Design - 7 years
- Figma - 4 years
Tools
- Adobe Illustrator
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