Shiva Chandra

Designer

Singapore, Singapore

Member since December 4, 2016

Shiva is the type of designer who loves to solve tough problems and make it look simple. He likes to employ a no-nonsense, straightforward user-centered design (UCD) approach backed by science, logic, and experience which he finds brings about consistency and reliability in his design solutions.

Information Architecture (IA)User Experience (UX)Rapid Prototyping Usability Testing iOS Web Balsamiq Mockups Adobe Photoshop Axure RP Pro WordPress Adobe Experience Design (XD)User Interviews Wireframing User Interface (UI)Adobe Illustrator Show more

Shiva is now available for hire

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Portfolio

Digital Design

Oceedee
- Wireframing
- Balsamiq
- User Experience (UX)
- Heuristic Evaluation
- Task Flows
- Information Architecture (IA)
- Mobile First
- Responsive UX Design
- Expert Reviews
- Startups
- Luxury
- Fashion Design
- IBM Mobile First
- Mobile UX
- Mobile
- Mobile Web
- Womenswear
- Responsive
- Responsive Web Design (RWD)
- Data Gathering
- Stakeholder Engagement
SplitBill
- App UX
- Mobile UX
- Android
- Balsamiq
- iOS
- Banking & Finance
- Billing
- Wireframing
- User Flows
- Screenflows
- Mobile Banking
- Minimum Viable Product (MVP)
Kwese TV
- User Experience (UX)
- Web UX
- Task Flows
- Information Architecture (IA)
- Responsive
- Balsamiq
- Responsive UX Design
- Responsive UI
- Digital TV
- TV
- Wireframing
- User Flows
- User Task Flows
- Navigation
- Taxonomy
- UX Design
Kwese Job Portal
- User Experience (UX)
- Wireframing
- Digital TV
- Intranets
- Job Portals
- Mockups
- Responsive
- Responsive UX Design
- Information Architecture (IA)
- User Journey Maps
- Balsamiq
- Mobile UX
- Desktop
- Mobile
- UX Design
Roads & Journeys
- WordPress
- User Experience (UX)
- Responsive UX Design
- Responsive
- Responsive UI
- Responsive Web Design (RWD)
- Information Architecture (IA)
- Taxonomy
- Travel & Leisure
- User Interface (UI)
NetBanking
- Axure RP Pro
- Screen Flows
- Responsive
- User Experience (UX)
- Banking & Finance
- Responsive UI
- Responsive UX Design
- Online Banking

Employment

Senior Design Consultant
2016 - PRESENT
Freelance
- Helped a Delhi-based luxury startup that sold high-end woman's footwear to create a seamless, mobile-first experience for designing and buying footwear.
- Created a WordPress website for a trekking-and-adventure tourism startup in Pondicherry.
- Designed a job portal for non-employees which also acted as a gateway to the intranet for existing employees for a Kenyan multinational company.
- Fashioned a platform for viewing, buying, and managing different products and services that a multinational satellite TV network in Africa offered.
- Conducted, over 30 stakeholder and user interviews across six countries for a global German certification company on an ongoing customer experience reframing project.
Technologies: Axure, Balsamiq, Adobe Photoshop, Sketch, Rhino, KeyShot
Senior UX Consultant
2013 - 2016
Human Factors International
- Built a predefined MVP of a social mobile application which adhered to agile methodology. For people with expenses who wanted to share responsibility for the payment, this tracking and payments app allowed customers to create and invite contributors to settle an outstanding bill. Once the bill had been settled, the initiator could then cash-out the funds into his bank account.
- Helped redefine the online banking experience as part of a detailed design team for a prominent bank by analyzing the existing internet-banking flows and optimizing them. We then got these flows approved by the stakeholders and designed new screens following the design guidelines that we have initially created.
- Conducted formative and summative product testing for a couple of medical products for a German multinational pharmaceutical company to ascertain their market requirement and final approval before launch.
- Helped a prominent South African bank strategize their online lending portfolio. Conducted multiple stakeholder interviews across different lending products to understand their siloed business goals and helped define an overarching omnichannel strategy.
- Conducted user research for gathering data regarding cell phone usage pattern. By understanding the users' mental model, we helped determine the cause for their habit of getting a new sim card every other month. We further provided a strategic roadmap to overcome this odd habit.
Technologies: Axure, Balsamiq, Adobe Photoshop, Sketch
Product Designer
2010 - 2013
Tata Elxsi
- Created a satellite-based interactive information system for Indian farmers to help them get relevant timely information.
- Designed multiple emotional games for children age aged between 6-to-12 years old to improve their emotional quotient.
- Conducted user interviews to better understand the users’ needs and conducted formative user testing to evaluate designs.
- Worked on the designing multiple interior components of a direct-cool refrigerator which is now available in Asian markets.
- Worked on the styling and functionality for an electric mop to replace the traditional Indian method of sweeping and mopping.
Technologies: Adobe Photoshop, Adobe Illustrator, Rhino, KeyShot

Education

Master's degree in Product Design
2008 - 2010
MIT Institute of Design - Pune, India

Experience

Information Architecture (IA)6 years
Expert Reviews6 years
User Experience (UX)6 years
Usability Testing5 years
Balsamiq Mockups5 years
Axure RP Pro5 years

Tools

Balsamiq Mockups
Axure RP Pro

Shiva Chandra

Location