Amit is available for hire
Hire AmitAmit Yadav
Verified Expert in Engineering
Salesforce Developer
New Delhi, Delhi, India
Toptal member since February 16, 2022
Bio
Amit is a Salesforce Technical Architect with 11+ years of experience, holding 20 certifications and CTA Board-Qualified status. He's delivered 250+ implementations across Sales, Service, Revenue, Marketing, Commerce, and Field Service Clouds. He's architected four AppExchange apps, pioneered Agentforce implementations, and optimized Apex, Flows, and SOQL to achieve 50%+ performance gains. Hands-on across Apex, LWC, integrations, and CPQ, Amit combines architectural thinking and coding.
Portfolio
Freelance
Salesforce, Salesforce Apex, Salesforce API, Salesforce Sales Cloud...
Ithaka International, LLC
Salesforce CPQ, Salesforce, Salesforce Development Community (SFDC)...
Tango Publishing Inc.
Salesforce Marketing Cloud, Salesforce, Newsletters, Content Personalization
Experience
- Salesforce - 12 years
- Salesforce Marketing Cloud - 10 years
- Salesforce Lightning - 9 years
- Salesforce Sales Cloud - 6 years
- Third-party Integration - 5 years
- Architecture - 4 years
- Salesforce CPQ - 3 years
Work Experience
Salesforce Architect
2025 - PRESENT
Freelance
- Optimized Salesforce Sales Cloud, revamped sales processes. Configured lead management and opportunity tracking and implemented sales automation, which resulted in a 20% increase in sales pipeline visibility and improved sales team efficiency.
- Enhanced the client's operational efficiency by developing advanced analytics dashboards and custom reports within Salesforce. Streamlined logistics by automating key processes and integrating Salesforce with GPS tracking solutions.
- Led the technical aspect of the migration project, ensuring a seamless transition of data and workflows from HubSpot to Salesforce. My responsibilities included mapping and migrating all necessary data, ensuring data integrity, and minimizing downtime.
Technologies: Salesforce, Salesforce Apex, Salesforce API, Salesforce Sales Cloud, Salesforce Commerce Cloud, Salesforce Visualforce, Visualforce, Salesforce CPQ, Reporting, Intuit QuickBooks, Office 365, QuickBooks Online, Salesforce Health Cloud, Customer Relationship Management (CRM), Mortgages, Newsletters, Payment APIs, MuleSoft, Salesforce Certified Developer, Apex Classes, Batch Apex, Salesforce Dataloader, Google Ads API, Google Ads, Google Analytics, Salesforce AppExchange, Google Maps, API Integration, HubSpot, Dashboards, Field Service Lightning, Contract Lifecycle Management (CLM), Lightning Components, SOAP APIs, Lightning Web Components (LWC), Salesforce SOQL/SOSL, AWS Direct Connect, Salesforce Service Cloud, Solution Architecture, SOQL, CI/CD Pipelines, MuleSoft Anypoint Platform, Business Analysis, Salesforce Pardot Form Handlers
Senior Salesforce CPQ Developer/Technical Architect
2025 - 2025
Ithaka International, LLC
- Modified and optimized Conga Composer templates to automate document generation across business processes, reducing manual effort, eliminating formatting inconsistencies, and accelerating turnaround time for client-facing contracts and agreements.
- Authored detailed solution designs for incoming tickets, translating business requirements into scalable Salesforce architectures that aligned with org best practices, minimized technical debt, and enabled smooth handoff to development and QA teams.
- Built and deployed Salesforce Flows automating complex business processes, replacing manual steps and legacy workflows with declarative logic that improved data accuracy, reduced user effort, and scaled across multiple record types and use cases.
Technologies: Salesforce CPQ, Salesforce, Salesforce Development Community (SFDC), Contract Lifecycle Management (CLM), REST APIs, SOAP APIs, Salesforce Sales Cloud, Salesforce Marketing Cloud, Gearset, Jenkins, Lightning Web Components (LWC), Salesforce Lightning, Salesforce Apex, Lightning Components, Salesforce REST API, Selenium
Salesforce Marketing Cloud Specialist
2024 - 2024
Tango Publishing Inc.
- Architected personalized content experiences using Marketing Cloud Personalization (Interaction Studio), delivering dynamic article recommendations across the website that lifted engagement, click-through rates, and content consumption per session.
- Designed and launched multi-step customer journeys in Journey Builder, orchestrating triggered emails and re-engagement touchpoints that nurtured users through the content lifecycle and improved conversion from anonymous visitors to subscribers.
- Built behavior-driven segments by analyzing first-party data, including page views, content affinity, and engagement recency, enabling targeted campaigns that delivered the right content to the right user and outperformed generic broadcast sends.
Technologies: Salesforce Marketing Cloud, Salesforce, Newsletters, Content Personalization
Salesforce Solution Engineer
2023 - 2024
Braven, Inc.
- Modernized legacy automation by migrating Process Builders and Workflow Rules into consolidated Salesforce Flows, reducing technical debt, improving runtime performance, and aligning the org with Salesforce's deprecation roadmap.
- Owned the DevOps release pipeline across Dev, Partial, Full, and Production sandboxes, executing change sets and version-controlled deployments while enforcing peer review, regression testing, and rollback protocols to ensure zero-downtime releases.
- Engineered a data migration process to move 10,000+ candidate and contact records from Google Sheets into Salesforce, applying de-duplication, validation rules, and field mapping logic to preserve data integrity and eliminate manual entry.
- Built and deployed custom reports and dashboards that surfaced previously siloed pipeline, activity, and performance metrics, enabling sales/recruiting/leadership teams to make data-driven decisions.
Technologies: Salesforce, Salesforce Cloud Flow, Form Assembly, Apex Triggers, Technical Leadership, Apex, Certified Salesforce Administrator, DevOps
Salesforce Architect
2022 - 2023
Short's Travel Management
- Oversaw the existing Salesforce ecosystem, implementing strategic updates and optimizations to drive performance and user satisfaction.
- Identified, diagnosed, and resolved platform issues, utilizing deep technical knowledge and keen analytical skills to maintain an exceptional user experience.
- Led the seamless integration of FinancialForce, revolutionizing financial processes and fostering synergy between the finance and sales departments, ultimately boosting the company's overall efficiency.
Technologies: Salesforce, Salesforce Apex, Salesforce Einstein, Salesforce Reports, Salesforce Reporting & Dashboards, Salesforce REST API, APEX Code, Form Assembly, Apex Triggers, Technical Leadership, CRM Implementation (Salesforce), Accounting Seed, Salesforce Community, Reporting, Salesforce Certified Developer, Batch Apex, Salesforce Dataloader, Google Ads API, Google Ads, Google Analytics, Google Maps, Field Service Lightning, Contract Lifecycle Management (CLM), Gearset, Lightning Components, SOAP APIs, Lightning Web Components (LWC), Salesforce SOQL/SOSL, AWS Direct Connect, Solution Architecture, SOQL, CI/CD Pipelines, Business Analysis
Salesforce Architect
2022 - 2022
Pluralsight
- Managed the complete CI/CD pipeline of a project for a global online education platform.
- Made sure integrations with Copado, GitHub, and Jira were working as expected.
- Helped team members deploy their user stories whenever they faced any challenges.
Technologies: Salesforce, Cloud, Project Estimation, Technical Architecture, Solution Architecture, APEX Code, Apex Triggers, CRM Implementation (Salesforce), JSON, Reporting, Salesforce Certified Developer, Salesforce Dataloader, Google Ads API, Google Ads, Field Service Lightning, Gearset, Lightning Components, SOAP APIs, Lightning Web Components (LWC), SOQL
Development Manager
2019 - 2022
Kcloud Technologies
- Developed two AppExchange applications and serviced more than five applications.
- Worked on over 50+ implementations ranging from 50 to 1,200 hours.
- Managed teams of 12 to 15 people and implemented multiple projects simultaneously.
- Integrated multiple platforms via the use of Salesforce API.
Technologies: JavaScript 6, Apex, Salesforce Lightning, Visualforce Pages, Salesforce, Third-party APIs, Designing for Data, Architecture, Salesforce Reporting & Dashboards, Salesforce API, APEX Code, PHP, Salesforce Cloud Flow, Form Assembly, Apex Triggers, Technical Leadership, Google Tag Manager, Amazon S3 (AWS S3), Google Analytics, CRM Implementation (Salesforce), Real Estate, Left Main REI, Conga Composer, Accounting Seed, APIs, JSON, Financial Services, FinancialForce, Reporting, Intuit QuickBooks, Salesforce Health Cloud, Customer Relationship Management (CRM), Mortgages, Newsletters, Demandware, Demandware Architecture, Subscription Processing, Payment APIs, Formstack, MuleSoft, Salesforce Certified Developer, Google Maps, API Integration, HubSpot, Dashboards, Field Service Lightning, Lightning Components, SOAP APIs, Lightning Web Components (LWC), Salesforce Service Cloud
Team Lead
2018 - 2019
Kcloud Technologies
- Managed a team of four people to deliver successfull end-to-end implementation on the Salesforce platform.
- Interacted with clients around the schema design and architecture and best practices to get the most out of their Salesforce.
- Oversaw production deployments and provided user training to ensure maximum user adoption.
Technologies: Apex, JavaScript, Team Management, Team Leadership, Architecture, Salesforce Reporting & Dashboards, PHP, Salesforce Cloud Flow, Form Assembly, Apex Triggers, Technical Leadership, Google Tag Manager, Amazon S3 (AWS S3), CRM Implementation (Salesforce), Real Estate, Left Main REI, Conga Composer, Accounting Seed, APIs, JSON, Financial Services, FinancialForce, Data Visualization, Intuit QuickBooks, Customer Relationship Management (CRM), Newsletters, Formstack, MuleSoft, Salesforce Certified Developer, Salesforce Development Community (SFDC), Salesforce AppExchange, Google Maps, Zapier, HubSpot CRM, API Integration, HubSpot, Dashboards, Lightning Components, Lightning Web Components (LWC)
Salesforce Developer
2016 - 2018
Kcloud Technologies
- Developed my first AppExchange application within the first six months after starting as a Salesforce developer.
- Learned multiple ways to implement the same requirement and suggest the best approach.
- Delivered customizations on over 20 projects within two years.
Technologies: Apex, Batch Class, Triggers, Visualforce Pages, Salesforce Reporting & Dashboards, PHP, Salesforce Cloud Flow, Apex Triggers, Amazon S3 (AWS S3), CRM Implementation (Salesforce), Real Estate, JSON, FinancialForce, Data Visualization, Salesforce Certified Developer, Salesforce AppExchange, Zapier, HubSpot CRM
Salesforce Trainee
2015 - 2016
AlmaMate
- Got introduced to Salesforce for the first time and have worked with it ever since.
- Created a Salesforce app using customization tools provided by Salesforce.
- Built Visualforce pages using custom controllers to build new UIs to meet custom requirements.
Technologies: Salesforce, Apex, Salesforce Reporting & Dashboards, PHP
Project History
Credit Repair Company
This was a long-term project that I was a part of for the last five years performing different roles and responsibilities. We built intake forms for their sales and service teams to provide the best user experience and get all information in one place. We managed opportunities, gateway integrations for recurring payments, custom portal integrations, address and email verification integration, and much more.
Custom Portal for a Healthcare Company
In this project, I built a portal where all the caregivers' referrals used to log in to review things. The portal was based on each user's roles and displayed data accordingly. I managed the complete lifecycle from login pages to the home page and calendars.
Claims and Incident Management
This company presents a service that allows users to enter incidents and offers incidents' claims.
We built a portal integrated with a third party that used a SOAP API to log in as just one user and then used Visualforce pages and components to display information accordingly. Supporting almost 35,000 users, everyone had a different role and access levels, which were inbuilt managed. We also built a session management tool in Salesforce to have custom sessions.
We built a portal integrated with a third party that used a SOAP API to log in as just one user and then used Visualforce pages and components to display information accordingly. Supporting almost 35,000 users, everyone had a different role and access levels, which were inbuilt managed. We also built a session management tool in Salesforce to have custom sessions.
Salesforce as a Back End for a Real Estate Company
This was a brand new Salesforce implementation that included everything, from schema design to building a platform where all properties are available for reviewing and that allowed visitors to sign up for and download listings.
Construction Machine Parts' Manufacturing Company
I set up Salesforce CPQ with different product and pricing rules with discounting to make it easier for sales representatives to provide quotes to customers. I also handled DocuSign to allow users to send documents for signing the contracts and manage contract renewals.
Transport Company
This was an implementation for a company using Sales Cloud, HVS, and Marketing Cloud as their CRM tools.
I helped design the solution's architecture and built an integration for their Marketing Cloud using Marketing Cloud Connect. I also developed an automation rule and different segmentation types for their marketing journeys.
I helped design the solution's architecture and built an integration for their Marketing Cloud using Marketing Cloud Connect. I also developed an automation rule and different segmentation types for their marketing journeys.
Bluebeam Software
I worked on Salesforce Community Cloud to enhance the user experience by developing flows and writing Apex classes. These solutions streamlined the user journey, making it more seamless and intuitive for community members. By automating key processes and improving functionality, I ensured that users could easily navigate the platform and complete their tasks efficiently.
Agentforce For Event Management Company
Designed and configured Agentforce agent experiences, including topic definition, action mapping, prompt engineering, escalation paths, and guardrails for service and sales workflows. Experienced in translating business processes into structured agent behaviors with human-in-the-loop controls and conversation decision logic. Built prompt-driven AI experiences within Salesforce, defining grounding instructions, data access boundaries, and fallback/escalation rules to ensure safe, governed deployment aligned with business outcomes.
Certifications
DECEMBER 2025 - PRESENT
Salesforce Certified Agentforce Specialist
Salesforce
OCTOBER 2023 - PRESENT
Salesforce Certified Experience Cloud Consultant
Salesforce
AUGUST 2023 - PRESENT
Salesforce Certified System Architect
Salesforce
AUGUST 2023 - PRESENT
Salesforce Certified Platform Identity and Access Management Architect
Salesforce
JULY 2023 - PRESENT
Salesforce Certified Platform Development Lifecycle and Deployment Architect
Salesforce
JUNE 2023 - PRESENT
Salesforce Certified Platform Integration Architect
Salesforce
MAY 2023 - PRESENT
Salesforce Certified Sales Cloud Consultant
Salesforce
APRIL 2023 - PRESENT
Salesforce Certified CPQ Specialist
Salesforce
MARCH 2023 - PRESENT
Salesforce Certified B2C Commerce Cloud Developer
Salesforce
MARCH 2023 - PRESENT
Salesforce Certified B2C Commerce Developer
Salesforce
AUGUST 2022 - PRESENT
Marketing Cloud Email Specialist
Salesforce
JULY 2022 - PRESENT
Salesforce Certified Data Architect
Salesforce
JULY 2022 - PRESENT
Salesforce Certified Application Architect
Salesforce
JULY 2022 - PRESENT
Platform Developer II
Salesforce
MAY 2022 - PRESENT
Salesforce Certified Sharing and Visibility Designer
Salesforce
APRIL 2022 - PRESENT
Salesforce Certified Platform App Builder
Salesforce
NOVEMBER 2021 - PRESENT
Marketing Cloud Administrator
Salesforce
SEPTEMBER 2021 - PRESENT
JavaScript Developer I
Salesforce
MAY 2021 - PRESENT
Salesforce Certified Administrator
Salesforce
JUNE 2020 - PRESENT
Copado Administrator Certification
Copado
JANUARY 2016 - PRESENT
Salesforce Platform Developer I
Salesforce
Skills
Libraries/APIs
Salesforce API, REST APIs, Salesforce REST API, Twilio API, WhatsApp API, Google Ads API, Google Maps, SOAP APIs
Tools
Salesforce Sales Cloud, Salesforce Marketing Cloud, Visualforce Pages, Salesforce CPQ, Google Analytics, Pardot, Accounting Seed, FinancialForce, Batch Apex, Salesforce Dataloader, Zapier, Gearset, Slack, Field Service Lightning, Salesforce Commerce Cloud (SFCC), Form Assembly, Conga Composer, Formstack, Salesforce Einstein, Flow, AI Prompts, Jenkins
Languages
Apex, JavaScript, JavaScript 6, APEX Code, SOQL, PHP, SQL
Frameworks
Lightning Components, Salesforce Visualforce, Visualforce, Selenium
Platforms
Salesforce, Twilio, HubSpot, MuleSoft, Google Ads, Salesforce SOQL/SOSL, Salesforce Health Cloud, Demandware, Demandware Architecture, Salesforce Experience Cloud, Salesforce Agentforce
Storage
Salesforce Commerce Cloud, JSON, Amazon S3 (AWS S3)
Paradigms
Automation, Agile, B2C, DevOps
Other
Salesforce Lightning, Third-party Integration, Aura, Third-party APIs, Designing for Data, Architecture, API Integration, Lightning Web Components (LWC), Data Migration, Salesforce Service Cloud, Solution Architecture, Salesforce Apex, Salesforce Reports, APIs, Salesforce Reporting & Dashboards, Salesforce.com Developer Certification, Salesforce System Administration, Certified Salesforce Administrator, Salesforce Cloud Flow, Apex Triggers, Technical Leadership, CRM Implementation (Salesforce), Real Estate, Salesforce Community, Financial Services, Data Visualization, Reporting, Customer Relationship Management (CRM), Mortgages, Newsletters, Salesforce Certified Developer, Apex Classes, Salesforce Development Community (SFDC), Salesforce AppExchange, Dashboards, Contract Lifecycle Management (CLM), CI/CD Pipelines, MuleSoft Anypoint Platform, Salesforce Pardot Form Handlers, HubSpot CRM, Force.com, Google Tag Manager, Left Main REI, Intuit QuickBooks, Office 365, QuickBooks Online, Subscription Processing, Payment APIs, AWS Direct Connect, Business Analysis, SOAP, CPQ, DocuSign, Quote-to-cash (QTC/Q2C), Marketing Cloud, Customer Journey, Team Management, Team Leadership, Batch Class, Triggers, Administration, Deployment, Data, Cloud, Project Estimation, Technical Architecture, NPSP, SFDC Configuration, SFDC Customization, AI Automation, Security, Access Control, Systems, Landscape Design, Software Development Lifecycle (SDLC), Content Personalization
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