Babatope Olajide
Verified Expert in Engineering
Salesforce Service Cloud Developer
San Francisco, CA, United States
Toptal member since November 25, 2024
A 14x certified Salesforce application architect and principal developer, this builder-first expert brings over 12 years of experience delivering scalable, high-performance solutions. Known for shipping working PoCs before slides, they specialize in complex integrations, Data Cloud, and Agentforce. From deep Apex mastery to deploying LLM-powered workflows with AWS Bedrock and Claude AI, they bridge the gap between robust enterprise architecture and cutting-edge AI innovation.
Portfolio
Experience
- Salesforce Service Cloud - 10 years
- Salesforce Sales Cloud - 10 years
- Salesforce - 10 years
- AWS IAM - 10 years
- Artificial Intelligence (AI) - 10 years
- DevOps - 5 years
- Lightning Web Components (LWC) - 3 years
- Salesforce Omnistudio - 3 years
Preferred Environment
MacOS, Salesforce Sales Cloud, Salesforce Service Cloud, OmniStudio, Salesforce Experience Cloud, React, Artificial Intelligence (AI), Salesforce SOQL/SOSL, Salesforce, JavaScript
The most amazing...
...thing I've developed is a single sign-on (SSO) solution using a microservices architecture that connects multiple micro-solutions together.
Work Experience
Cloud Systems & Workspace Migration Specialist
Deloitte
- Led hands-on execution for the Vaccine Connect infrastructure deployment, managing critical data migrations and ensuring 100% data integrity during high-volume cutover windows.
- Collaborated with project stakeholders to understand business requirements and translate them into scalable and efficient Salesforce solutions.
- Authored custom automation scripts and batch routines to streamline high-volume user data transfers and mailbox processing, eliminating manual errors.
- Designed and developed custom objects to dynamically transmit and store patient data from the Salesforce platform into external applications.
- Configured user portals, managed member directory permissions, and resolved workspace access issues to support seamless user onboarding.
Salesforce Developer
Ukraine Freedom Fund
- Fixed Stripe and PayPal integrations for the client and set up Google tracking to identify web traffic sources, enabling campaign fund tracking and stakeholder reporting.
- Improved campaign fund tracking and reporting by managing campaigns and linking funds to the correct campaign sources. Worked with Salesforce Campaign Management and related automations to support client campaigns across multiple channels.
- Updated client websites and Salesforce systems based on on-demand requests received daily at varying times.
Enterprise Systems & Tenant Integration Specialist
Old Dominion University
- Spearheaded user workspace modernizations, configuring centralized document libraries, content structures, and collaboration environments for 40,000+ active end users.
- Designed reusable, modular LWC components for enrolment workflows, course registration, and academic advising, following scalable design patterns and governor limit best practices.
- Monitored active data transfer pipelines, tracking migration velocity and auditing transaction logs to proactively troubleshoot sync errors.
- Collaborated with university administrators, BAs, and developers to align technical delivery with institutional strategy and long-term maintainability goals.
Lead Migration & Identity Access Administrator
IBM
- Worked on the Canada Post project as a technical architect, leading the development and implementation of Salesforce solutions to meet the business needs of the client.
- Collaborated with cross-functional teams, including project managers, business analysts, and developers, to ensure project success.
- Produced detailed migration blueprints and technical documentation, providing direct, face-to-face 'white-glove' support to guide non-technical personnel through complex system cutovers.
- Created and maintained a roadmap for technical architecture development, ensuring alignment with business strategy and goals.
- Provided guidance and mentorship to junior team members, helping them develop their technical and consulting skills. Led a scalable enterprise solution into production.
- Engineered a multitenant identity access solution, resolving real-time login, profile mapping, and strict permission issues within Azure AD / Entra ID and single sign-on (SSO) frameworks.
Experience
Single Login Solution
http://singlelogin.ioWeb Based App to Manage Healthy Living
Data Tracker for the Government of Nova Scotia, Canada
• Configured in-house dedicated servers and deployed automated server scripts.
• Developed database models, relationships, and integrity constraints for the NovaTRAC project, as well as managed front- and back-end, web-based data collection tools for the travel activity survey software installation, configuration, user profiles, and rights.
Technology Stack: AWS (Lambda, Serverless, API Gateway, Cognito, EC2, Node.js, React, and Redux), JavaScript, MySQL, and microservice architecture.
Education
Bachelor's Degree in Computer Engineering
King's College London - London, England, United Kingdom
Skills
Libraries/APIs
React, Node.js, Stripe, Stripe API, Shopify API, Google Sheets API, REST APIs, Google API, Vue, OpenAI API, WordPress API, WordPress REST API, Salesforce API, Claude API, Salesforce REST API, WooCommerce API, Vue 3, Google Ads API, Mailchimp API, Slack API
Tools
Postman, Git, GitHub, Cron, Figma to HTML, Gutenberg Editor, Advanced Custom Fields (ACF), Wix, Claude Code, Salesforce Marketing Cloud, Webpack, Firebase Authentication, Google Analytics, Salesforce CPQ, Slack, Bubble, Zapier, Stripe Checkout, Figma, Shopify Plus, Zoom, GitLab CI/CD, Claude, n8n, Google Sheets, Salesforce Sales Cloud, OmniStudio, Salesforce DX, Batch Apex, AWS Command Line Interface (CLI), AWS IAM, Jira, Confluence, Pardot, Jenkins, Mailchimp
Languages
JavaScript, CSS, HTML, HTML5, PHP, TypeScript, SQL, GraphQL, SCSS, Apex, Java, Python, AMPscript, APEX Code, Python 3
Frameworks
Bootstrap, Next.js, Express.js, Tailwind CSS, React Native, Lightning Components, Salesforce Visualforce, Visualforce, WordPress MVC, Laravel
Paradigms
Automation, Web App Design, UI Design, Low-code Development, DevOps, Responsive Web Design (RWD), Gang of Four (GOF) Design Patterns, UX Design, B2C
Platforms
MacOS, Salesforce Experience Cloud, Salesforce, Salesforce SOQL/SOSL, Shopify, Amazon Web Services (AWS), WordPress, Google AppSheet, Heroku, Hostinger, Salesloft, MuleSoft, Firebase, Salesforce Agentforce, WooCommerce, Azure, Webflow, cPanel, Google Cloud Platform (GCP), Vercel, HubSpot, AWS NLB, Docker, AWS Lambda
Storage
Database Management, Amazon DynamoDB, PostgreSQL, Salesforce Commerce Cloud, NoSQL, MySQL, MongoDB, Databases, Data Pipelines, Database Architecture, Redis, Amazon S3 (AWS S3), Amazon Aurora
Industry Expertise
Web Design
Other
Artificial Intelligence (AI), Salesforce Apex, Certified Salesforce Administrator, Front-end, Coding, Landing Pages, Integration, APIs, Figma to React, Back-end Development, Web Development, API Integration, Software Engineering, SMS Gateways, Salesforce Cloud Flow, Data Processing, API Design, Salesforce Lightning, Email Authentication, HTML Email, Web App UI, Web UX, Data Cloud, Data Entry, Full-stack Development, User Experience (UX), Google SEO, Front-end Development, Headless CMS, Low Code, User Interface (UI), Prompt Engineering, WordPress Themes, Branding, OpenAI, Cross-platform App Development, Mobile App Development, Payment Processing, Elementor, GoDaddy, Salesforce Reporting & Dashboards, Data Visualization, Dashboard Design, Debugging, System Architecture, CRM Implementation (Salesforce), Airtable, CRM, Facebook, Salesforce System Administration, Salesforce AppExchange, No-code Development, Webhooks, Salesforce Development Community (SFDC), Email Migration, AI Agents, Reports, Integrations, Workflow Optimization, Agentic AI, Workflows, Lead Generation, Solution Architecture, Data Management, Data Privacy, Lightning Web Components (LWC), Invoices, Full-stack, API Gateways, Web Scraping, API Testing, WordPress Plugins, Travel, AI Automation, Software, Design, FastAPI, Inventory Management, Online Data Entry, Inventory Tracking, Scraping, Cloud, Elementor Pro, Shopify Customizations, Shopify Design, CI/CD Pipelines, GitHub Actions, Deployment, AI-generated Code, Code Review, AI Tools, HubSpot CRM, HubSpot Marketing Hub, Airtable Automations, Vibe Coding, Workflow Automation & System Integration, Gravity Forms, Revenue Cloud, CPQ, Salesforce Customization, SOX Compliance, System Administration, Microsoft Azure, Dashboards, Salesforce Service Cloud, Salesforce Platform Developer, Salesforce CLI, Salesforce CTI, Aura, Salesforce Omnistudio, Salesforce Certified Developer, AI Marketing, Integrated Design, Ad Campaigns, Adobe Campaign, Email Campaigns, Marketing Cloud, Customer Journey, Cursor AI, Meta Ads, Event-driven Process Chains (EPC), SOX
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