Chris Megginson
Verified Expert in Engineering
Cloud Architect and Developer
Maitland, FL, United States
Toptal member since February 20, 2023
Chris is a seasoned developer with two decades of expertise in technical program management, solution architecture and delivery, and cloud operational support. He has worked for various clients, including Capital One, Nationwide, Sallie Mae, Discover, and Synchrony Financial. Customer obsession and integrity are the cornerstones of Chris' work.
Portfolio
Experience
- PCI DSS - 15 years
- Technical Program Management - 13 years
- Enterprise Cybersecurity - 10 years
- Cyber Defense - 10 years
- IT Security - 10 years
- AWS Cloud Security - 4 years
- AWS Certified Solution Architect - 3 years
- NIST - 2 years
Work Experience
Exchange Specialist
GeneDx, LLC - Information Security
- Performed discovery on the current email environment and configuration for GeneDX. Mapped the original path of mail flow for incoming and outgoing emails.
- Created a migration plan to change the path of mail flow for GeneDX. This was done collaboratively with the client and other involved parties.
- Executed the migration plan successfully ahead of schedule and with no issues for GeneDX. This work was completed ahead of schedule and below budget.
Senior Technical Account Manager
Amazon Web Services (AWS)
- Supported one of AWS's top five customers as a technical advisor to the organization and the voice of the customer from a managed services and support perspective.
- Led a process improvement initiative to optimize the customer's ticketing system for all AWS services.
- Contributed to the roll-out of a new AWS service at one of the largest AWS clients in the world.
- Managed the end-of-life process across dozens of AWS services for the customer.
Enterprise Deployment Manager
Fiserv
- Managed migration to hybrid cloud solutions by working directly with large customers such as GE, Nationwide, Sallie Mae, Wells Fargo, Discover Financial, and Synchrony Financial.
- Directed technical resources along with sales teams, system integrators, consulting firms, and lines of business to deliver software environments on time and with quality for the most complex solutions.
- Established the deployment manager role, enterprise scope, repeatable processes, and supporting tools, enabling teams to implement solutions with over 50 products and go-lives averaging one deployment issue per engagement.
- Managed technical resources along with sales teams, system integrators, consulting firms, and lines of business to deliver software environments on time and with quality for the most complex solutions.
- Communicated the architecture, compelling insight, and complex technical concepts to a wide range of audiences including C-suite.
- Led collaborative troubleshooting efforts on highest-level technical issues.
- Headed process development and process improvement initiatives.
Deployment Manager
Fiserv
- Designed and delivered banking software solutions for the Signature unit of Fiserv.
- Coordinated the deployment of multiple products, managed interdependencies, and granted on-time delivery.
- Provided consulting services and capacity planning on disaster recovery, Windows Clustering, IIS, and SQL.
Client Server Design Engineer
Fiserv
- Created repeatable designs, processes, and configurations to implement banking software products for customers in the billion-dollar banking space.
- Managed multiple simultaneous deployments in various stages of implementation.
- Designed database solutions that served multiple products.
- Collaborated with developers to identify and solve software defects and deliver fixes.
- Performed final QA testing of new products and product updates.
- Implemented a network monitoring system and measurably increased uptime and accountability.
Senior Systems Engineer
CNL Shared Services
- Supported, working as a senior IT systems engineer, a commercial real estate business during its growth from 400 to 1,200 employees.
- Planned, led, and executed email migration from Lotus Notes to Microsoft Exchange Server for 500 users.
- Wrote and validated the corporate disaster recovery technical plan.
- Implemented network monitoring system for Solaris, NetWare, Windows servers, storage volumes, event logging, and SMTP, HTTPS, DNS, DHCP, and SNMP services.
- Managed and documented Raptor and Check Point firewalls.
- Achieved highest uptime ratings amongst all system engineers.
Project History
Multi-bank Migration for a 25 Billion Financial Institution
The migration was done in three phases while maintaining 100% business availability. I designed the solution and a detailed plan covering all tasks across all project teams. This included systems and solutions that interfaced with all banks in real time during all phases. It was the most complex engagement in the corporation's history.
In this engagement, I built a consensus across different teams with different priorities, used my skills and expertise in project and program management, designed a solution that included one-to-many and many-to-one relationships with the various components making up the solution, and identified the key risks on which we needed to stay focused on.
It lasted two years, and the clients were extremely satisfied with the results.
Education
Master's Degree in Cybersecurity
Western Governors University - Salt Lake City, Utah, USA
Bachelor's Degree in Education
University of Central Florida - Orlando, FL, USA
Certifications
CompTIA Advanced Security Practitioner (CASP+)
CompTIA
CompTIA PenTest+
CompTIA
CompTIA Cybersecurity Analyst (CySA+)
CompTIA
Certified in Cybersecurity
ISC2
AWS Certified Security - Specialty
Amazon Web Services (AWS)
Google Cloud Certified Cloud Digital Leader
Google Cloud
Microsoft Certified: Azure Fundamentals
Microsoft
AWS Certified Solutions Architect – Professional
Amazon Web Services (AWS)
AWS Certified Developer - Associate
Amazon Web Services (AWS)
AWS Certified Solutions Architect - Associate
Amazon Web Services (AWS)
AWS Certified Cloud Practitioner
Amazon Web Services (AWS)
Microsoft Certified Systems Engineer
Microsoft
Microsoft Certified Professional
Microsoft
Skills
Tools
Visio, Microsoft Project, Google Workspace, Microsoft Exchange, AWS ELB, AWS Command Line Interface (CLI), AWS IAM, VMware, Microsoft Exchange Online
Frameworks
Windows PowerShell
Platforms
Amazon Web Services (AWS), MacOS, Amazon EC2, AWS NLB, Windows Server, Windows Server 2000, Windows, Windows XP, Solaris, Azure, Google Cloud Platform (GCP)
Industry Expertise
Banking & Finance, Cybersecurity
Storage
On-premise, Amazon S3 (AWS S3), Databases, Azure Active Directory
Languages
SQL
Paradigms
Web Architecture, Web Application Architecture, Cross-platform, HIPAA Compliance
Other
Windows 10, IIS, Education, IT Project Management, Technical Program Management, Technical Project Management, System Administration, Infrastructure, IT Infrastructure, Email, SMTP, Certifications, Cyber Defense, Solution Architecture, AWS Certified Solution Architect, Cloud Architecture, Dynamic Host Configuration Protocol (DHCP), Web Services, IP Networks, Collaboration, Gmail, Amazon RDS, AWS Cloud Architecture, Documentation, IT Support, Remote Support, MSMQ, Windows System Administration, SaaS, Networking, Amazon Route 53, NIST, Uptime Monitoring, Security, IT Security, Enterprise Cybersecurity, AWS Cloud Security, PCI DSS, Office 365, Solution Design, DNS Servers, Training, Communication, Reporting, DNS, Web Server (IIS), API Gateways, Payment Gateways, Network Load Balancing (NLB), Multiprotocol Label Switching (MPLS), Web Applications, Firewalls, Oracle Managed File Transfer (MFT), HIPAA Electronic Data Interchange (EDI), Cloud Infrastructure, DMARC, Cloud Security, Web Security, IoT Security, Cybersecurity Operations, Cybersecurity Maturity Model Certification (CMMC), Azure Cloud Security, Risk Management, SOX Compliance
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