Danish Anwar
Verified Expert in Engineering
ServiceNow Developer
New Delhi, Delhi, India
Toptal member since May 26, 2021
Anwar is a ServiceNow developer and an expert architect with around eight years of experience. He specializes in implementing, developing, architecting, and administering ITSM, CSM, FSM, custom business-scoped applications, ServiceNow Store applications, and many other modules.
Portfolio
Experience
- ServiceNow - 8 years
- ServiceNow REST API - 7 years
- Integration - 7 years
- APIs - 7 years
- ServiceNow Software Asset Management (SAM) - 5 years
- Software Asset Management (SAM) - 4 years
- Customer Service Management (CSM) - 4 years
- IT Asset Management (ITAM) - 3 years
Preferred Environment
Windows, MacOS
The most amazing...
...project I've implemented: ITSM, CSM, FSM, CMDB, custom apps, and 3rd-party integrations. I've also developed an app called XcelSocial for the ServiceNow store.
Work Experience
Senior Technical Consultant
Government Institution
- Worked on end-to-end GRC implementation, enhanced features in Asset Management, mainly SAM, CMDB, and Discovery.
- Fixed real-time bugs and issues of all the mentioned modules.
- Worked as a technical consultant lead in development, enhancement, migration, and upgrade-related activities. Also guided and helped junior technical consultants.
ServiceNow Specialist
Woven Planet Holdings
- Implemented ITSM CMDB and and worked on CMDB. I integrated 3rd-party applications and built scripted REST APIs as well.
- Gathered requirements and developed, integrated, and administered features.
- Utilized ITSM, CSM, FSM, ITBM, and custom-scoped applications. Built integrations with ServiceNow for Facebook, Twitter, Informatica, MS Teams, AWS, and IBM Bluemix.
ServiceNow Developer
Xceltrait
- Worked as an architect and developer for ServiceNow.
- Built an application for ServiceNow Store called "XcelSocial," which provides customer service management integration for ServiceNow to Facebook and Twitter.
- Worked on a team size of one. Gathered requirements, architected, and developed on my own according to ServiceNow's store guidelines.
ServiceNow Developer
DCM Infotech
- Gathered requirements, developed, and administered ServiceNow features.
- Utilized ITSM modules, ITBM, custom applications, and more.
- Worked for InSource and Ricoh as clients from the DCM side.
Senior Associate
Wipro
- Developed and administered ServiceNow technologies.
- Gathered requirements for, developed, customized, and administered additional features.
- Utilized incident, change, problem, and knowledge management largely with ITSM.
ServiceNow Developer
Fikra Solution
- Launched my career at Fikra IT with training in ServiceNow.
- Administered a number of projects using ServiceNow.
- Provided major contributions to ITSM-related modules and few modules outside ITSM.
Experience
Facebook Integration with Customer Service Managment of ServiceNow
IBM BlueMix Integration with ServiceNow
AWS Integration with ServiceNow
Education
Engineer's Degree in Information Technology
Uttar Pradesh Technical University - Ghaziabad, UP, India
Certifications
Certified Implementation Specialist - Data Foundation
ServiceNow
Certified Application Developer
ServiceNow
Certified System Administrator (ServiceNow)
ServiceNow, Inc.
Skills
Libraries/APIs
ServiceNow REST API, REST APIs
Languages
HTML, CSS, JavaScript
Storage
Configuration Management Databases (CMDB)
Paradigms
Software Asset Management (SAM), App Development
Platforms
ServiceNow Software Asset Management (SAM)
Other
ServiceNow, Integration, APIs, ITSM, Customer Service Management (CSM), Scoped Application, IT Service Management (ITSM), Apps, FSM, Third-party Integration, System Administration, ServiceNow grc, ServiceNow HAM, Servicenow HRSD, IT Business Management (ITBM), Asset Management, IT Operations Management (ITOM), IT Asset Management (ITAM), Custom application developer, Servicenow CSM, ServiceNow ITAM, ServiceNow IRM, Discovery, Custom Scoped Application Development, ServiceNow store Application Development
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