George Reynolds
Verified Expert in Engineering
Manual QA Engineer and Software Developer
Cwmgwrach, United Kingdom
Toptal member since March 9, 2022
George has over a decade of automated and manual testing experience, including non-functional and functional, with a wide technical breadth in manual and automated tests. He's certified as an ISTQB Advanced Technical Tester. George also has broad experience in functional and performance testing and enjoys mentoring as well as learning new skills. He can communicate with all business levels on risk and quality assurance.
Portfolio
Experience
- Manual QA - 11 years
- Testing - 8 years
- Functional Testing - 8 years
- Test Cases - 8 years
- Manual Software Testing - 8 years
- Load Testing - 5 years
- Test Automation - 4 years
- Python 3 - 3 years
Preferred Environment
Visual Studio Code (VS Code), Amazon Web Services (AWS), Azure, Windows 11, Jira, Microsoft Graph API, TypeScript, Python, Large Language Models (LLMs)
The most amazing...
...testing project I've worked on was creating an AI workspace. I enjoyed learning TypeScript and how to get deterministic test results from LLMs.
Work Experience
QA Engineer
A Multinational Healthcare and Hygiene Product Manufacturer
- Created robust automated smoke tests in TypeScript and Playwright.
- Increased quality across the development team by encouraging unit test creation, integration testing, and regular smoke testing.
- Ensured a robust testing environment was built to ensure both the dev and pre-production environments are available for testing.
Senior DevOps Engineer | Test Engineer
UK Government
- Created business information using Python coding to extract user data from cloud platforms, Azure ServiceNow.
- Wrote functional and non-functional tests for applications starting from zero knowledge, including exploratory testing. Without any existing documentation, it was required to determine the scope of each application and expected behavior.
- Created management information spreadsheets to consolidate data across cloud solutions.
- Migrated several servers running legacy applications on legacy operating systems to supported operating system servers, ensuring the apps performed the same as before. Due to non-disclosure agreements, I am unable to disclose more information.
- Wrote custom automated Python tests to monitor web responses and ensure smooth infrastructure changes when migrating from development to test and production. Due to the legacy infrastructure and lack of existing tests, robust custom tests are needed.
- Worked with an IAMS team to create automated UI and process flow verification tests using Python, pytest, and Selenium.
- Collaborated with an IAMs DevOps team to deliver an IAMs service using AWS, Azure B2C, and ServiceNow. This work involves developing the service, providing maintenance, and supporting users who apply the authentication provision to their service.
LLM Assessor
Subject to NDA
- Created prompts for emerging AI models in areas such as coding and creative writing.
- Assessed AI model output against specific axes such as accuracy, relevancy, and safety.
- Conducted A/B assessments with various emerging LLM technologies, rating on accuracy, verbosity, relevancy, and safety.
- Assessed AI image generation on subject relevancy, accuracy, and safety.
Manual QA Engineer (via Toptal)
Toptal Engagement with a Popular Internet Community and Media Website
- Wrote a regression testing suite for a particular product within the website. Worked on continuous improvement of the test cases to drive automation.
- Collaborated with developers and engineers to ensure the quality of a new feature and release it to production.
- Worked regularly with automated test engineers to improve and add automation testing cases.
- Completed regular triages on incoming bugs from customers and the public to prioritize and replicate issues. This enabled prioritizing and easier fixes.
Acceptance QA Tester
Multinational Forklift Company
- Led a small team of testers to work on internal UAT testing on real trucks and simulated IOT devices.
- Managed test plans, test cases, and test scenarios to ensure quality and coverage.
- Worked closely with all business areas to raise, address, and assess concerns regarding testing.
Tester
Applause
- Tested a wide range of applications, hardware, and software.
- Followed and completed hundreds of test plans for various customers.
- Raised hundreds of issue reports for a large number of customers.
Test Analyst
Software Solved
- Led the test automation within the business. Wrote the automation test strategy for the business.
- Planned, created, and executed automated and manual functional and non-functional tests, including performance, regression, and smoke tests.
- Guided the testing for several projects and provided progress reports to the test manager to ensure project deadlines were met. Took ownership of the testing process for multiple client projects simultaneously.
Experience
QA Engineer for LLM Workspace at a Multinational Company
Testing for an Insurance Company
• Worked closely with developers and testers to write a test plan, test cases, and complete manual testing with a few automated tests.
• Released a working product that was signed into support by the client; maintained a good working relationship with the client for future bug fixes and maintenance releases.
Smart Home Device Testing for a Social Media Company
• Used the device in its early stages and worked through bug reports to iteratively improve voice recognition, intent, and response.
• Released the product to market with British language localization.
Automated Performance Test for a Meteorological Organization
• Worked with developers to uncover functional defects through non-functional testing.
Certifications
Advanced Technical Tester
ISTQB
Skills
Libraries/APIs
Playwright, Graph API, Node.js, Google Maps, React, Google Maps API
Tools
Git, Jira, LoadRunner, Bitbucket, VuGen, Cucumber, Confluence, Postman, GitHub, Zebrunner, Claude, Figma, Pytest, Apache JMeter, TestRail, Zephyr, Xcode, Rocky Linux, Trello
Frameworks
Selenium, Swagger, .NET, Spring MVC, Spring Microservice, Jest
Paradigms
Testing, Automated Testing, Load Testing, Non-functional Testing, Functional Testing, Test Automation, Manual Testing, E2E Testing, Software Testing, Acceptance Testing, User Acceptance Testing (UAT), Unit Testing, Agile, Azure DevOps, Automation, Microservices, DevOps, Business Intelligence (BI)
Platforms
Windows, Web, Visual Studio Code (VS Code), Amazon Web Services (AWS), TestComplete, Android, iOS, Salesforce, Mobile, Linux, MacOS, Azure, Red Hat Enterprise Linux, AWS Lambda, Google Ads, Unix, Docker, Testsigma, WordPress
Storage
Microsoft Entra ID, JSON, PostgreSQL, Database Testing, Azure Cloud Services, NoSQL, Databases, MySQL, Azure Active Directory
Languages
SQL, Python, TypeScript, HTML, Python 3, C, Visual Basic 6 (VB6), VB.NET, Visual Basic, JavaScript, Java, PHP, SAML, CSS, GraphQL
Other
Windows 11, Manual QA, QA Testing, Smart Devices, Smart Homes, Cloud, Performance Testing, Quality Assurance (QA), Office 365, Manual Software Testing, Test Cases, API Testing, Regression Testing, Mobile App Testing, Website QA, Test Management, Artificial Intelligence (AI), Test Case Creation, Test Case Execution, Test Planning, Front-end, Reading, Web App Testing, Testing Strategy, Mobile Applications, Automated UI Testing, Test Scripting, Performance, Microsoft Entra, Agile Software Testing, Performance Optimization, Test Documentation, Smoke Testing, Visual Regression Testing, Test Automation Frameworks, Beta Testing, Exploratory Testing, Test Scenarios, Voice Testing, Microsoft Graph API, QA Automation, Web Applications, APIs, Mobile Apps, SDET, Quality Control (QC), Internet of Things (IoT), Documentation, QA Leadership, eCommerce, UI Testing, Requirement Traceability Matrices, Bug Fixes, Single Sign-on (SSO), Multi-factor Authentication (MFA), Programming, Source Code Review, Task Analysis, Generative Artificial Intelligence (GenAI), SaaS, GitHub Actions, Automations, SMS, Workflows, AWS DevOps, Agile DevOps, Android Wearables, Integration Testing, Software Development, CI/CD Pipelines, Localization Testing, Embedded Systems, Bots, Agile QA, Accessibility, UX Testing, Logistics, Geolocation, Okta, Migration, Code Review, Interviewing, Technical Hiring, Large Language Models (LLMs), Prompt Engineering, AI Design, Light LLMs, Open-source LLMs, Large Language Model Operations (LLMOps), AI Programming, Questionnaires, Full-stack Development, Management Information, Solution Testing, Robotic Process Automation (RPA), Active Directory (AD), Active Directory Synchronization, Authentication, Risk-based Testing, AI Tools, Cursor AI, AI Architecture, AI Automation, AI Agents, Web Content Accessibility Guidelines (WCAG), Accessibility Testing
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