George Vettiyil Thomas

• Defined and governed the architecture roadmap, aligning compliance, fraud, and analytics capabilities with business priorities and CDO-led digital strategy, improving fraud detection effectiveness by 75%.
• Spearheaded the transition from legacy campaign analytics to an enterprise-grade AI operating model, establishing architectural standards, AI adoption, and cloud governance—improving analytics capabilities by 60%.
• Led the modernization of the data platform, using a cloud-native data pipeline architecture to improve service availability by 90% and operational efficiency by 35%.
• Established data visualization capabilities, creating dashboards using Power BI to support decision-making and enhance productivity by 40%.
• Acted as the architecture authority, mentoring architects through design reviews, improving the team’s maturity.
• Communicated effectively with senior stakeholders to translate pain points into a capable ROI based solution, with process correction.

• Addressed performance bottlenecks and rising infrastructure costs by defining a scalable Azure enterprise architecture—increasing processing efficiency by 2x and reducing operational costs by 30%.
• Resolved recurring availability and latency issues by leading cloud and platform modernization and API optimization initiatives, improving application uptime by 99% and performance by 25% across strategic platforms.
• Stabilized and modernized a fragmented application landscape by assuming ownership of a $5 million portfolio of around 10 multi-tier enterprise applications, aligning application and capability modernization priorities with business goals and driving measurable cost and efficiency gains.
• Partnered closely with senior leadership and business stakeholders, translating requirements into scalable architecture decisions aligned with enterprise standards and roadmap.
• Provided executive-level governance across projects and vendors, overseeing delivery quality, controlling scope, minimizing rework, and ensuring outcomes through strong stakeholder and vendor management.
• Built and led high-performing teams, mentoring architects and engineers, and creating a sustainable leadership pipeline, improving performance by 40%.

• Led middleware and integration architecture for the NBAD–FGB merger, ensuring seamless system consolidation across core banking, payments, and digital channels while preserving service continuity and regulatory compliance.
• Defined enterprise integration and microservices architecture standards, identifying reusable capabilities across business streams and guiding platform rationalization and migration from monolithic integrations to scalable microservice-based implementations.
• Architected corporate and wealth banking integration platforms, delivering high-performance customer and payment systems that increased business productivity by 30% and improved client experience at scale.
• Drove Cloud Smart and multi-cloud adoption strategy, enabling scalability, better resilience, and faster time-to-market for integration and digital banking transformation capabilities.
• Served as a member of the Architecture Review Board and digitization team, establishing architectural guardrails, enforcing best-practice governance, and designing and delivering the bank's first SaaS white-labeled budgeting platform, generating 20% revenue growth while enabling low-cost digital services for SME customers.

• Progressed from system analyst to group leader for middleware Integration, reflecting consistent delivery excellence, leadership trust, and expanding responsibility across enterprise integration initiatives.
• Delivered complex, regulator-facing banking solutions, spanning AML compliance platforms, digital channels, and blockchain-based cross-border payment systems, working closely with business leaders, regulators, and strategic vendors.
• Acted as key integration and solution lead, translating regulatory, security, and business requirements into scalable system and middleware designs aligned with enterprise architecture standards.
• Led enterprise-wide middleware transformation, replacing legacy integration platforms with future-ready middleware technologies, improving scalability, resilience, and alignment with long-term digital strategy.
• Partnered with enterprise architecture and senior stakeholders, ensuring cross-domain alignment, reduced integration risk, and successful adoption of new capabilities across the organization.

• Performed implementation, troubleshooting, enhancement, and performance tuning of solutions, including requirement analysis and process and solution design.
• Customized and implemented a new core banking application EBA for their new banking operations in Saudi Arabia.
• Developed a call center for a bank in collaboration with Avaya.