
Igor Ferreira Pinto
Verified Expert in Engineering
RPA Developer
Lisbon, Portugal
Toptal member since July 14, 2022
Igor is an automation engineer with 7 years of commercial experience in RPA and enterprise automation, backed by a degree in Robotics and Control Engineering. He specializes in Blue Prism, UiPath, Automation Anywhere, Power Automate, SAP, Salesforce, and APIs. Transitioning from hands-on development to technical leadership, he has driven 100 automation initiatives across the insurance and telecom sectors. He combines deep technical delivery with governance, solution design, and team mentorship.
Portfolio
Experience
- Robotic Process Automation (RPA) - 7 years
- Python - 5 years
- UiPath - 5 years
- SQL - 4 years
- Microsoft Power BI - 3 years
- Blue Prism - 3 years
- LLM Agents - 1 year
Work Experience
Automation IT Tech Lead
Bose
- Delivered and supported enterprise automation solutions integrating SAP, document processing, APIs, databases, and Microsoft Power Platform to streamline business operations and reduce manual effort.
- Established a business-value-driven prioritization framework for automation requests, introducing business-case criteria to focus delivery capacity on high-impact opportunities and reduce investment in low-value initiatives.
- Improved production supportability by enhancing technical documentation, execution logs, exception handling, and troubleshooting procedures, making automated processes easier to diagnose and maintain.
- Led technical debt remediation across existing automations, addressing reliability issues and maintainability risks to improve the sustainability of the automation portfolio.
- Oversaw end-to-end automation delivery across opportunity assessment, solution design, development, testing, deployment, and production support, aligning technical implementation with business requirements.
- Coordinated and mentored RPA developers and citizen developers, promoting engineering standards, knowledge sharing, and more sustainable automation practices.
Senior RPA Developer
Ageas Portugal
- Coordinated a pipeline of 50+ automation initiatives across multiple departments, improving team collaboration and delivery flow.
- Strengthened development quality by defining and enforcing standards, coding best practices, and delivery discipline.
- Achieved an average success rate of over 90% for running automations across all implemented solutions.
- Contributed to more sustainable automation delivery by improving consistency, maintainability, and adherence to governance practices.
- Designed and delivered automation solutions for multiple departments, supporting process efficiency and operational improvement.
Blue Prism RPA Technical Mentor
Nü4 Automation
- Delivered structured one-on-one daily training sessions for Blue Prism RPA development.
- Developed a curriculum covering Blue Prism core features, best practices, and professional coding standards.
- Supervised hands-on automation development across SAP, web, mainframe, and desktop applications.
Automation Expert
Nokia
- Supported and fostered automation for Nokia's global HR structure by implementing a governance model for RPA.
- Provided solution ideas for RPA automation for HR organizations.
- Intermediated and facilitated communication between the business and development teams.
- Implemented automation solutions using Power Automate and Power apps for simple processes within the HR organization.
Automation Systems Consultant
Liberty Seguros
- Worked in a lean 2-person automation team with end-to-end ownership of the RPA lifecycle, from discovery and assessment through development, deployment, and support.
- Combined hands-on technical delivery with team leadership, project coordination, and delivery management responsibilities across automation initiatives.
- Established RPA governance practices that strengthened delivery quality, consistency, and operational sustainability.
- Delivered and maintained 10+ automation solutions while balancing pipeline execution, stakeholder coordination, and production support.
- One of the delivered projects was named the #1 improvement of 2021 for the entire company.
RPA Consultant
EY
- Assessed and documented potential business processes to be automated.
- Delivered multiple RPA solutions for various clients.
- Established trustworthy and transparent relationships and communication with clients while implementing solutions.
Project History
Book Transfer of New Clients for Home Insurance
The RPA solution was designed to scrape the PDF file for personal information and then register each customer through an internal web portal and track the registration status. The project yielded over 1,000% revenue over the year for the referred process and was elected the best improvement for 2021.
Management of Stocks for Supply Chain
Based on these reports, the robot calculated and requested the appropriate redistribution of products through the web portal. This project involved a high volume of items and overly complex business rules.
Dashboard with A Business View for Monitoring RPA
For this reason, a robot was created to extract historical data of RPA executions and build an interactive dashboard with a business view of the processes.
In a second phase, this dashboard was integrated with PowerBI, having an even more powerful and dynamic interaction for the users.
Procure-to-Pay Invoice Processing Automation
Key contributions:
• Automated document intake and processing across multiple email attachment formats.
• Supported extraction of key invoice fields, including vendor, invoice date, amount, and purchase order references.
• Integrated automation workflows with SAP-based validation and matching processes.
• Helped reduce manual handling and streamline invoice processing for accounts payable operations.
AI-powered Contract Metadata Reconciliation
Key contributions:
• Applied LLM-based document extraction to identify relevant contract information.
• Automated reconciliation between extracted contract data and existing Ariba metadata.
• Incorporated human validation into the workflow to review discrepancies and support reliable outcomes.
• Explored the application of AI-assisted automation to improve contract data quality and reduce manual reconciliation effort.
Education
Master's Degree in Robotics Engineering
Daegu Gyeongbuk Institute of Science and Technology (DGIST) - Daegu, South Korea
Bachelor's Degree in Control and Automation Engineering
Rio de Janeiro Federal University (UFRJ) - Rio de Janeiro, Brazil
Certifications
Automation Developer Professional Certification
UiPath
RPA Developer Advanced
UiPath
Automation Anywhere Certified Advanced RPA Developer | v11.0
Automation Anywhere
Skills
Libraries/APIs
REST APIs
Tools
Microsoft Power Apps, MATLAB, Automation Anywhere, Microsoft Power BI, Confluence, Jira, Excel 2016, Git
Paradigms
Automation, Azure DevOps
Languages
Excel VBA, Python, C++, Simulink, SQL, VB.NET, Java, Visual Basic .NET (VB.NET), C#
Frameworks
Agentic Frameworks, Windows PowerShell
Platforms
Microsoft Power Automate, Power Automate Cloud Flow, SharePoint, Citrix, Salesforce, SAP Ariba Contracts
Other
Blue Prism, UiPath, Robotic Process Automation (RPA), Solution Design, Browser Automation, LLM Agents, Large Language Models (LLMs), Technical Leadership, Control Systems, PID Controllers, Robotics, Linear Control Systems, Adaptive Control Systems, Non-linear Systems, Medical Devices, Machine Learning, SAP, Mainframe, PMG, APIs, BAPI, Retrieval-augmented Generation (RAG)
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