Jainam is available for hire
Hire JainamJainam Mahendra Contractor
Verified Expert in Engineering
API Integration Developer
Pune, Maharashtra, India
Toptal member since September 28, 2020
Bio
Jainam is a technology leader with 11+ years of Salesforce experience and 23 Salesforce certifications. He has deep expertise across Sales Cloud, Service Cloud, CPQ, Data Cloud, Experience Cloud, Apex, Lightning, and enterprise integrations. He also builds AI solutions using AWS Bedrock AgentCore and Salesforce MCP, enabling secure, natural-language-driven Salesforce operations. He enjoys leading teams and delivering scalable enterprise solutions.
Portfolio
HUB International - IT & Engineering COE
Salesforce, Apex, Lighting, Lightning Components...
Capitol Lighting Realty, LLC
Certified Salesforce Administrator, Salesforce, Apex, MuleSoft...
Experience
- API Integration - 10 years
- Salesforce Sales Cloud - 10 years
- Apex - 10 years
- Lightning Communities - 8 years
- Lightning Web Components (LWC) - 7 years
- Salesforce AppExchange - 7 years
- Salesforce CPQ - 6 years
- Amazon Bedrock AgentCore - 2 years
Preferred Environment
Visual Studio, Salesforce, Flow, GitLab, Gearset, Copado, AWS Command Line Interface (CLI), AWS Bedrock AgentCore
The most amazing...
...eCommerce app I've developed was the Salesforce Lightning community, integrated with DocuSign and uploaded to AppExchange.
Work Experience
Salesforce Developer
2026 - PRESENT
HUB International - IT & Engineering COE
- Designed and implemented integration architectures using AWS Bedrock Agentcore and Salesforce API.
- Designed and implemented automated purging jobs and scheduled regular backups of historical records in SharePoint to optimize platform performance and ensure data retention.
- Simplified complex business processes using Slack AI to enable user self-service for common business inquiries, providing a first line of support and reducing the need for engineering team involvement for FAQs and other "how-to" type processes.
Technologies: Salesforce, Apex, Lighting, Lightning Components, Lightning Web Components (LWC), Salesforce Sales Cloud, Salesforce Service Cloud, Amazon Bedrock AgentCore
Salesforce Engineer
2025 - PRESENT
Capitol Lighting Realty, LLC
- Designed and implemented integration architectures using MuleSoft.
- Delivered an order management solution tailored for the client’s eCommerce operations.
- Implemented efficient solutions for complex business processes to enable bulk data synchronization across multiple systems.
- Designed a POS integration solution and synchronized data with Salesforce using the Eposly managed package.
- Architected AWS Bedrock AgentCore agents integrated with Salesforce using JWT authentication and Salesforce MCP, enabling AI-driven, natural-language execution of secure Salesforce DML and business operations.
Technologies: Certified Salesforce Administrator, Salesforce, Apex, MuleSoft, Salesforce Commerce Cloud, Business Analysis, Solution Architecture, Salesforce Order Management, API Integration, Amazon Bedrock AgentCore
SFDC Senior Developer
2023 - 2025
Volvo Car USA - Digital Product Engineering
- Managed the audience for the marketing campaign to track user interaction.
- Managed the SQL database request on Azure and maintained the quality of the data.
- Automated processes using Salesforce technology to process the entire sales and service process for all business verticals.
Technologies: Salesforce
Salesforce Solution Architect
2022 - 2023
Northern Arizona University - Main
- Migrated their multiple environments into one Salesforce org for all the departments. Did integration between multiple systems and Marketing cloud using ETL and Salesforce REST API.
- Tracked Jira as the reporting tool and used to same to deploy and launch applications into the production environment.
- Worked with multiple stakeholders to perform and optimize the current process to streamline the needs of various departments.
Technologies: Salesforce, Salesforce API, Salesforce Marketing Cloud, Salesforce Service Cloud, SQL, REST APIs, Higher Education, ETL, Integration, Informatica, Flow, Force.com, Salesforce System Administration, Salesforce REST API, APEX Code, Lightning Web Components (LWC), Certified Salesforce Administrator
Salesforce Developer
2022 - 2022
Mercero Inc
- Analyzed the current market study, designed a solution to stand out using Salesforce CPQ, and built a deal desk solution.
- Worked on configuring the Salesforce solution for the different users with different levels of access to the application.
- Customized the current system for better UI/UX and added multiple automation processes for the efficient usage of the application.
- Created training videos of the configuration and customization for user training and deployment checklist.
Technologies: Apex, Salesforce, Visualforce, Salesforce Lightning, JavaScript, Lightning Components, Salesforce Apex, Force.com, Salesforce System Administration, APEX Code, Pardot, Lightning Web Components (LWC), Jira, Certified Salesforce Administrator
Salesforce Expert
2021 - 2022
Volvo Cars USA - Data Management and Insights Team
- Developed and designed an application for the fleet business using Salesforce Lightning features. Customized and automated the application using APEX classes, process builder, flows, Lightning components, etc.
- Designed an integration between multiple systems and Salesforce using REST APIs and exposed APIs from Salesforce using RestResource.
- Deployed and launched the application in the phases and was responsible for the successful validation of technical components, working with the business users to do the user training, UAT, and product validation.
Technologies: Salesforce, Flow, Force.com, Salesforce System Administration, Salesforce REST API, APEX Code, Field Service, Lightning Web Components (LWC), Certified Salesforce Administrator
Application Architect
2019 - 2022
IBM India Pvt, Ltd.
- Designed a completely data-driven form structure to be exposed to the external customer. Stored responses on Salesforce objects using Lightning components.
- Delivered integrations with SAP using platform events and batch APEX combinations.
- Integrated SharePoint using named credentials, uploaded files directly from Lightning communities, and stored them onto an encrypted SharePoint site.
- Integrated Conga and Adobe to send documents generated via form responses. Documents are automatically sent for e-signing.
- Built Lightning communities with completely custom CSS according to the client's design preferences.
Technologies: API Integration, Salesforce CPQ, Salesforce Sales Cloud, Lightning Communities, Lightning Components, Salesforce, Flow, Force.com, Salesforce System Administration, Salesforce REST API, APEX Code, Field Service, Field Service Lightning, Lightning Web Components (LWC), Jira, Certified Salesforce Administrator, Tableau
Senior Salesforce Developer
2018 - 2019
Sarvaha Systems Pvt Ltd
- Created a custom JavaScript app and integrated it with Salesforce using the Connected app.
- Created a custom CPQ and PRM hosted on Heroku and integrated using the Canvas app and API integration.
- Developed an AppExchange app for program management to manage workshops, webinars, enrollments, and attendance. Oversaw expenses incurred for those workshops.
- Developed a chatbot powered by Salesforce Einstein pushed on a customer-facing Salesforce Lightning Community for a nonprofit client based out of the United States.
Technologies: Salesforce Lightning, AppExchange Security Review, Heroku, Salesforce Apex, Salesforce, Salesforce Einstein, Bots, Flow, Force.com, Salesforce REST API, Field Service, Lightning Web Components (LWC), Jira, Certified Salesforce Administrator
Senior Salesforce Developer
2017 - 2018
Sarvaha Systems Pvt, Ltd.
- Developed an app for program management and posted it on AppExchange.
- Built an eCommerce functionality on Salesforce Lightning Communities. Generated invoices in Salesforce and sent them for e-signing using DocuSign.
- Integrated Salesforce with a WordPress website to store workshop details for an NPSP and HEDA client.
Technologies: AppExchange Security Review, Lightning Components, Salesforce Community, Salesforce Sales Cloud, Salesforce CPQ, Salesforce, Force.com, Salesforce REST API, Field Service, Field Service Lightning, Pardot, Lightning Web Components (LWC), Certified Salesforce Administrator
Senior Software Engineer
2014 - 2017
Capgemini India Pvt, Ltd.
- Developed a fleet management application for a US-based client for vehicle, driver, and incident management functionality. Created custom interfaces for the management and integrated Salesforce with the billing ERP system.
- Created a Canvas app to access Salesforce data from the external Heroku application within the Salesforce system.
- Performed an audit assessment of the Salesforce environment. Created a dynamic list in Pardot for a construction vehicle brokerage company. Sent out marketing emails.
Technologies: Salesforce Lightning, Visualforce Pages, Salesforce Sales Cloud, Salesforce, Salesforce Apex, Force.com, Salesforce REST API, Field Service, Lightning Web Components (LWC), Jira, Certified Salesforce Administrator
Experience
Program Management App on AppExchange
https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000EJuLaUALDeveloped a Lightning app for program management to track the enrollment of volunteers, presenters, and attendees in workshops. I was involved in the complete requirements gathering and implementation. I managed the app's security review on AppExchange and prepared the user guide and its listing on AppExchange.
eCommerce App on Lightning Community
Built an eCommerce app for a technology product client on the Salesforce Lightning community. It included invoice creation using the VF page and integration with DocuSign to send invoices for e-signature authorization. I was involved in the complete end-to-end implementation, from requirements gathering to deployment and support of the application.
Hospital Management System Integrated with Google Calendar
Integrated Google Calendar with Salesforce and booked patient appointments with physicians with a distinct specialization based on availability. Integrated Google Calendar using named credentials and an authentication provider from Google. I created reports and dashboards to give an overview of the hospitals based on specialization and appointment booking.
Customer Self-service Portal for Onboarding
A self-service portal for customers to complete the onboarding tasks like filing out the forms digitally with multiple downstream automation, e.g., the creation of multiple forms based on the logic, creation and activation of cases and tasks for the internal team, and sending out documents for e-signature to the authorized signatory using Conga-Adobe integration. Integrated it with SAP to send the customer data to SAP from Salesforce
Education
2015 - 2017
Master of Technology Degree in Software Engineering
Birla Institute of Technology and Science, Pilani - Pilani, Rajasthan, India
2010 - 2014
Bachelor of Technology Degree in Electronics and Communication Engineering
Dharmsinh Desai University - Nadiad, Gujarat, India
Certifications
JUNE 2025 - PRESENT
Salesforce Certified Platform Development Lifecycle and Deployment Architect
Salesforce
NOVEMBER 2024 - PRESENT
Salesforce Certified Advanced Administrator
Salesforce
OCTOBER 2024 - PRESENT
Salesforce Certified AI Specialist
Salesforce
OCTOBER 2024 - PRESENT
Salesforce Certified AI Associate
Salesforce
AUGUST 2024 - PRESENT
Salesforce Certified Data Cloud Consultant
Salesforce
JUNE 2023 - PRESENT
Salesforce Certified Associate
Salesforce
MARCH 2023 - PRESENT
Salesforce Certified JavaScript Developer 1
Salesforce
SEPTEMBER 2022 - PRESENT
Salesforce Certified Identity and Access Management Architect
Salesforce
OCTOBER 2021 - PRESENT
Salesforce Certified UX Designer
Salesforce
JULY 2021 - PRESENT
Salesforce Certified Marketing Cloud Email Specialist
Salesforce
MARCH 2021 - PRESENT
Salesforce Certified Service Cloud Consultant
Salesforce
FEBRUARY 2021 - PRESENT
Salesforce Certified Community Cloud Consultant
Salesforce
JANUARY 2021 - PRESENT
Salesforce Certified Application Architect
Salesforce
JANUARY 2021 - PRESENT
Salesforce Certified Data Architecture & Management Designer
Salesforce
AUGUST 2020 - PRESENT
Salesforce Certified Sharing and Visibility Designer
Salesforce
JULY 2020 - PRESENT
Flosum Certified Professional
Flosum
JULY 2020 - PRESENT
Copado Certified Developer
Copado
JULY 2020 - PRESENT
Salesforce Certified Einstein Analytics and Discovery Consultant
Salesforce
JULY 2020 - PRESENT
Salesforce Certified CPQ Specialist
Salesforce
MAY 2020 - PRESENT
Conga Composer Certified Administrator
Conga
MAY 2020 - PRESENT
Copado Certified Administrator
Copado
MAY 2020 - PRESENT
Salesforce Certified Sales Cloud Consultant
Salesforce
OCTOBER 2019 - PRESENT
Salesforce Certified Platform App Builder
Salesforce
JULY 2019 - PRESENT
Certified SAFe 4 Practitioner
SAFe
JULY 2019 - PRESENT
Salesforce Certified Adminstrator ADM 201
Salesforce
MAY 2019 - PRESENT
Salesforce Certified Platform Developer (PD) 2
Salesforce
SEPTEMBER 2017 - PRESENT
Salesforce Certified Platform Developer (PD) 1
Salesforce
Skills
Libraries/APIs
Salesforce REST API, Salesforce API, REST APIs
Tools
Salesforce Sales Cloud, Salesforce Dataloader, Conga Composer, Flow, Lightning Communities, Salesforce CPQ, Salesforce Einstein, Visual Studio, Visualforce Pages, Field Service Lightning, Tableau, Salesforce DX, Jira, Salesforce Commerce Cloud (SFCC), Salesforce Marketing Cloud, Pardot, GitLab, Gearset, AWS Command Line Interface (CLI)
Languages
Apex, APEX Code, JavaScript, SQL, JavaScript 6
Frameworks
Lightning Components, Scaled Agile Framework (SAFe), Visualforce, OAuth 2
Platforms
Salesforce, Heroku, Copado, MuleSoft
Paradigms
DevOps, ETL, UX Design
Storage
Salesforce Commerce Cloud
Other
Software Development, Software Development Lifecycle (SDLC), Salesforce Apex, API Integration, SFDC Configuration, Salesforce Lightning, Salesforce Community, Force.com, Salesforce System Administration, Field Service, Data Structures, AppExchange Security Review, Salesforce AppExchange, Architecture, Lightning Web Components (LWC), ServiceNow, Amazon Bedrock AgentCore, Information & Communications Technology (ICT), Salesforce Service Cloud, APIs, Certified Salesforce Administrator, Applications, Data Architecture, Identity, Access Control, SAML-auth, Single Sign-on (SSO), Bots, Higher Education, Integration, Informatica, Artificial Intelligence (AI), Deployment, Business Analysis, Solution Architecture, Salesforce Order Management, Lighting
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