Jorge Garcia
Verified Expert in Engineering
Artificial Intelligence (AI) Engineer and Developer
Monterrey, Mexico
Toptal member since July 7, 2026
Jorge is a lead AI engineer with over 6 years of experience across fintech and a global wellness brand. At Rapid Transformational Therapy, he leads AI strategy and has shipped multiple production AI systems in 9 months, including a multi-agent conversational platform and an AI-driven sales tool. One of his lead-generation agents brought in 50,000 leads at under $0.50 each. Earlier, in a regulated fintech, Jorge built an AI chatbot serving 1,000 prospects daily at 99.9% uptime.
Portfolio
Experience
- Python - 6 years
- Azure - 6 years
- PostgreSQL - 4 years
- AI Agents - 2 years
- Retrieval-augmented Generation (RAG) - 2 years
- LangGraph - 2 years
- Model Context Protocol (MCP) - 2 years
Preferred Environment
Docker, PostgreSQL, Python, JavaScript, LangGraph
The most amazing...
...project I've built is Carolina, a multi-agent platform on Azure that uses LangGraph to orchestrate specialized agents booking appointments and guiding users.
Work Experience
Lead AI Engineer
Rapid Transformational Therapy (a Marisa Peer company)
- Led AI strategy and delivery across all departments, reporting directly to the C-suite (Chairman, CMO, and COO), and prioritized the AI roadmap by profitability and business impact.
- Led a team of 3 engineers, building the company's internal AI systems and infrastructure. Designed and implemented marketing automations and a structured knowledge base with custom MCP integrations.
- Shipped 4 AI systems in 9 months: a multi-agent conversational platform, a sales call analysis pipeline, an AI hypnosis generator, and an AI-driven sales offer creation tool.
- Built an AI agent to create quiz funnels that generated roughly 50,000 new leads at under $0.50 cost per lead.
- Advised on responsible AI adoption, including vendor selection, GDPR compliance, and data sensitivity in coaching and therapy contexts.
Senior AI Software Engineer
Crediclub
- Promoted to lead integration of LLM-based systems into the company's automation and decisioning infrastructure within a regulated fintech environment.
- Designed and deployed LLM pipelines for credit decisioning, compliance analysis, and internal knowledge retrieval.
- Built an internal AI chatbot for credit advisors, handling roughly 1,000 prospects daily at 99.9% uptime.
- Co-developed a field agent for microcredit officers that answered product and policy questions, guided customer visits, and helped qualify applicants on the spot.
Automation Lead
Crediclub
- Led company-wide automation strategy across operations, customer service, and internal tooling. Managed a team of 2 engineers.
- Built a software solution that automated investment performance calculation for over 10,000 clients.
- Owned the automation portfolio: RPA, ML-driven, and integration-based systems impacting credit operations, back-office workflows, and customer-facing processes.
- Built early production LLM integrations within compliance and data sensitivity constraints, bridging classical ML and automation with AI-augmented workflows.
- Led AI strategy through company-wide AI Hackathons. Contributed to a first-of-its-kind WhatsApp banking system.
- Mentored junior engineers and partnered cross-functionally with operations, product, and business stakeholders.
MLOps Lead
Crediclub
- Promoted to operationalize ML at the company by building the infrastructure and practices to take models from research into production within a regulated fintech environment.
- Designed MLOps pipelines for training, deployment, monitoring, and retraining; partnered across data science, engineering, and operations.
- Embedded ML-driven decisioning into credit risk and operational workflows.
Software Engineer
Crediclub
- Built RPA scripts (C#, Java) automating workflows across operations, customer service, and credit teams.
- Developed back-end services (C#, Python) and SPAs (Angular, TypeScript, Node.js), deployed via Docker on Azure.
- Helped with automations for internal teams like credit risk assessment, investments, and loans, always understanding the problem first before writing code.
Experience
Carolina: Multi-agent AI Orchestration Platform
Call Analyzer: Sales Call Intelligence System
Hypnosis Generator: AI-powered Personalized Therapy Sessions
Premium Offer Creator: AI-generated Sales Videos & Copy
Education
Bachelor's Degree in Computer Technologies Engineering
Universidad De Monterrey - Mexico
Certifications
Become an Agentic Architect
Maven
Building Agentic AI Applications (Problem-First Approach)
Maven
CCE: International Coaching Professional Certification
Tecnologico de Monterrey
Cloud DevOps using Microsoft Azure
Udacity
Machine Learning Engineer with Microsoft Azure
Udacity
Best Computer Technologies Engineering Graduate of 2020 in Mexico
National Association of Faculties and Schools of Engineering (ANFEI)
Skills
Libraries/APIs
REST APIs, Node.js, React, Stripe, Google Workspace APIs, Twilio API
Tools
Claude, Google Workspace, Azure ML Studio, Terraform
Languages
Python, TypeScript, SQL, C#, JavaScript
Frameworks
Next.js, LangGraph, Agentic Frameworks, Angular
Paradigms
Model Context Protocol (MCP), Azure DevOps, Microservices, Fundamental Design Principles
Platforms
Azure, Databricks, Docker, Twilio, GoHighLevel, CrewAI
Storage
PostgreSQL
Other
OpenAI, ElevenLabs, AI Agents, AI Systems Design, Retrieval-augmented Generation (RAG), Prompt Engineering, CI/CD Pipelines, LLM Integration, Agentic AI, Agentic Workflow Design, Coaching, Leadership, Team Leadership, Problem Solving, Technology, Programming, Software Engineering, Leadership Training, Evaluation, ElevenLabs Solutions, LangChain, FastAPI, Azure AI Foundry, Data Structures, SQL Server, OpenRouter, HeyGen, Robotic Process Automation (RPA), Mathematics
How to Work with Toptal
Toptal matches you directly with global industry experts from our network in hours—not weeks or months.
Share your needs
Choose your talent
Start your risk-free talent trial
Top talent is in high demand.
Start hiring