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Louis Fox
Verified Expert in Engineering
Salesforce Developer
Oslo, Norway
Toptal member since November 11, 2020
Bio
Louis is a Salesforce and Einstein Analytics developer with four years of experience in consulting, business analysis, and Salesforce development. He has delivered several large-scale Salesforce projects, including Einstein Analytics dashboards at eBay, which were showcased at Dreamforce as the best example of Einstein Analytics at scale. Louis is based in Norway and available for remote work across the globe.
Portfolio
Insr Insurance Group ASA
Salesforce Community, Salesforce Apex, Salesforce
DNV GL Digital Solutions
Salesforce Service Cloud, Salesforce Sales Cloud, Salesforce Einstein...
Deloitte Digital
Salesforce Apex, Agile, Salesforce, Salesforce Einstein
Experience
- Salesforce - 4 years
- Salesforce Einstein - 4 years
- Salesforce Apex - 4 years
- Agile - 4 years
- IT Business Analysis - 4 years
- Lightning Components - 3 years
- Salesforce Community - 2 years
- JavaScript - 2 years
Work Experience
Salesforce Developer
2019 - PRESENT
Insr Insurance Group ASA
- Ran a Lightning migration project to ensure access to the most up-to-date functionality.
- Collaborated with Vlocity experts to build a new insurance sales platform.
- Built web services for company's telephony system.
- Configured a partner community, allowing insurance to be sold and customer service to be run through partners.
Technologies: Salesforce Community, Salesforce Apex, Salesforce
Salesforce Consultant
2018 - 2019
DNV GL Digital Solutions
- Created a framework for sending and analyzing customer service and annual CSAT surveys.
- Debugged and fixed errors in an old Salesforce instance as a member of the development support team.
- Ran a Sales Cloud Einstein proof-of-concept project to assess the feasibility of the product and its ability to meet the needs of the marketing department.
- Led the implementation of a credit-checking solution for the sales department.
- Spearheaded the deployment and training for an opportunity forecasting solution.
- Provided first-line software support for the company's userbase.
Technologies: Salesforce Service Cloud, Salesforce Sales Cloud, Salesforce Einstein, Salesforce
Salesforce and Einstein Analytics Developer
2016 - 2019
Deloitte Digital
- Played a key role in multiple Salesforce-related projects (listed separately) across the eCommerce, financial services, and nonprofit sectors the UK and Norway.
- Led Einstein Analytics development teams on multiple projects.
- Conducted Einstein Analytics training events at Deloitte.
Technologies: Salesforce Apex, Agile, Salesforce, Salesforce Einstein
Einstein Analytics Developer
2018 - 2018
eBay
- Developed dashboards to track turnover and other metrics over the previous two years.
- Designed and optimized data set structures on top of two billion rows of data to ensure fast query times.
- Collaborated with database teams to connect data sources from eBay servers to Einstein Analytics.
Technologies: Einstein Analytics, Salesforce Einstein
Business Analyst and Einstein Analytics Developer
2016 - 2017
Great Ormond Street Hospital Children's Charity (GOSHCC)
- Served as a business analyst to the hospital charity as a resource from Deloitte.
- Moved to the Einstein Analytics workstream during the project and built multiple dashboards for the finance, marketing, and support departments.
- Collaborated to provide Einstein Analytics training to GOSHCC data scientists and produced Salesforce-based training material and user manuals for other staff.
- Assisted in setting up and running user acceptance testing for the first phase of the project.
Technologies: User Acceptance Testing (UAT), Salesforce Einstein, Business Analysis
Experience
House Price Evaluation System
When moving to Norway from the UK, I had no idea about how much houses should cost given factors such as location, size, and the number of bedrooms. I built a system to take property and price information from the website that everyone uses to view and find properties and put that information into Einstein Analytics in Salesforce so that I could view historical data on house prices with various factors.
Education
2012 - 2015
Bachelor's Degree in Mathematics
Imperial College London - London, United Kingdom
Skills
Tools
Salesforce Einstein, Salesforce Sales Cloud, Jira
Languages
APEX Code, Apex, Python 3, JavaScript, HTML5
Platforms
Salesforce
Frameworks
Lightning Components
Paradigms
Agile, Testing, User Acceptance Testing (UAT)
Other
Salesforce Apex, Einstein Analytics, Salesforce Community, IT Business Analysis, Mathematics, Salesforce Service Cloud, Statistics, Business Analysis
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