
Lucas Zaguini
Verified Expert in Engineering
RPA and AI Automation Engineer and Developer
Porto, Portugal
Toptal member since December 3, 2025
Lucas is a senior RPA and AI automation engineer with 7+ years in banking and insurance across Brazil and Europe. He specializes in UiPath, Python, and VBA, from classic RPA, including Excel, desktop, browser, and SAP GUI, to IPA with RAG agents and open-source LLMs. Lucas has delivered bots that saved 18,000+ hours, automated SAP and Excel workflows, helped prevent about $7 million in fraud losses, built user-friendly desktop automation apps, and trained teams in multiple international markets.
Portfolio
Experience
- Python 3 - 7 years
- Selenium - 7 years
- Visual Basic for Applications (VBA) - 7 years
- Robotic Process Automation (RPA) - 7 years
- Healthcare & Insurance - 6 years
- DataViz - 5 years
- UiPath - 3 years
- REF Framework - 3 years
Preferred Environment
UiPath, Python 3, Selenium, Pandas, NumPy, SQL, Visual Basic for Applications (VBA), Power BI Desktop, DataViz
The most amazing...
...project I've delivered included creating bots that saved 18,000+ hours, automated SAP and Excel workflows, and helped prevent around $7 million in fraud losses.
Work Experience
Principal RPA Developer / Data Analyst
Stellantis
- Built and maintained Python robots for web scraping, data manipulation, highly complex accounting reconciliations, reclassifications, and other back-office tasks across multiple European countries, saving 4,000+ working hours.
- Served as an AI and data ambassador, promoting AI and RPA adoption, supporting stakeholders, and identifying new automation opportunities.
- Developed VBA macros and SAP GUI Script automations to integrate Excel workflows with SAP, reducing manual data entry and errors.
- Created desktop applications that enable Stellantis' users to run automations directly on their PCs with simple interfaces.
- Designed Power BI dashboards and reports to monitor RPA performance and present efficiency gains and results to management.
- Provided training in RPA, automation, and AI subjects.
- Identified automation opportunities, designed bots and AI workflows, integrated APIs and data, monitored and supported production, ensured security and compliance, documented processes, trained users, and drove ROI and continuous improvement.
RPA Developer / Data Analyst
Sicredi
- Headed end-to-end RPA development across various banking areas, including retail, compliance, internal controls, and risk, from requirements gathering to production deployment.
- Designed, built, and maintained automations using UiPath Orchestrator, Python, and VBA to streamline data entry, reconciliations, reports, and control routines, reducing manual effort and errors.
- Implemented queue-based workflows, robust exception handling, logging, and reusable components to improve robot stability, scalability, and maintainability.
- Performed unit and integration testing, peer code reviews, and version control, following RPA best practices and internal development standards.
- Collaborated in a cross-functional Agile squad, refining user stories, estimating effort, and delivering incremental automation solutions each sprint.
- Monitored bots in production, analyzed incidents, and identified new automation opportunities together with business stakeholders.
Data Analyst
Tokio Marine HCC
- Analyzed large volumes of insurance claims data to identify suspicious patterns, anomalies, and emerging fraud trends.
- Designed and tested fraud detection hypotheses and indicators, supporting the creation of new fraud strategies and monitoring rules.
- Built Python and VBA scripts to automate data preparation, reconcile multiple data sources, and generate prioritized case lists for investigators.
- Developed and optimized SAS Enterprise Guide queries and procedures to support deep-dive fraud investigations and regular reporting.
- Created surveillance bots to continuously scan datasets, flag irregular behaviors, and trigger alerts for the fraud team.
Data Analyst
Sancor Insurance
- Designed and implemented data-driven fraud detection models and rule engines to identify suspicious claims and atypical behavior patterns.
- Built interactive dashboards and analytical views in Power BI and Tableau, and created executive presentations in PowerPoint to track fraud KPIs and trends.
- Produced recurring performance reports and ad-hoc analyses to support strategic and operational decision-making in the fraud department.
- Represented the company in industry forums and events on fraud prevention, sharing analytical insights and best practices.
- Supported the identification of fraudulent claims, contributing to approximately $7 million in prevented losses.
Operational Support Analyst
PagSeguro Digital
- Managed and analyzed social media performance, using metrics to optimize content strategy and strengthen brand presence.
- Improved customer experience by mapping user journeys, identifying pain points, and coordinating process enhancements with product and support teams.
- Performed product telemetry and behavioral data analysis to uncover usage patterns, trends, and growth opportunities.
- Served as an online game master, focusing on player support, real-time moderation, rule enforcement, incident investigation, and reporting. Ensured fair gameplay, managed tickets and chat, and escalated bugs and exploits to technical teams.
Experience
Santander NDM Reconciliation Engine
To address this, I built a desktop application that automated the reconciliation process end-to-end, delivering a user-friendly experience for financial teams. The solution significantly reduced manual effort and saved countless working hours.
The system was implemented in Python using Pandas for data manipulation and Tkinter for the user interface.
Insurance Fraud Intelligence Automation
The solution enabled proactive fraud detection, optimized investigation prioritization, and significantly reduced financial losses by $7 million.
Automated Guarantor Recovery System
This was a highly sensitive automation initiative that required strict validation, error handling, and compliance controls. Leveraging UiPath's REFramework and Orchestrator, the system achieved secure execution, traceability, and operational scalability.
Education
Master's Degree in Business and Management
UNIFCV - Maringá, Brazil
Bachelor's Degree in Economics
State University of Maringá - Maringá, Brazil
Bachelor's Degree in Operations Management
UNIFCV - Maringá, Brazil
Certifications
NVIDIA Certified Professional: Agentic AI
NVIDIA
NVIDIA-Certified Associate: Generative AI Multimodal
NVIDIA
NVIDIA-Certified Associate: Generative AI LLMs
NVIDIA
UIPath Certified Developer
UiPath
Skills
Libraries/APIs
Pandas, NumPy, Playwright, cuDDN, RAPIDS
Tools
Power BI Desktop, DataViz, SAS Enterprise Guide, PyInstaller, Pytest, Microsoft PowerPoint, Tableau
Languages
Python 3, Visual Basic for Applications (VBA), SQL, R
Frameworks
Selenium, LangGraph
Paradigms
Management
Platforms
Ollama, NVIDIA NeMo
Other
UiPath, Healthcare & Insurance, Fraud Investigation, Fraud Detection, Fraud Prevention, Data Analysis, Robotic Process Automation (RPA), REF Framework, Guidewire, Moderation, Retrieval-augmented Generation (RAG), Llama 3, Hugging Face, AI Agents, Development, Orchestration, Uipath Studio, Economics, Game Theory, Statistics, B2C Marketing, Finance, Tax Accounting, SAP, Tkinter, Excel 365, P&C Insurance, Gaming, Telemetry, ChromaDB, Phi-4, Gemma3, Legacy Software, Open-source LLMs, Large Language Models (LLMs), Multimodal GenAI, Multimodal Models, Neural Networks, LangChain, Agentic AI, NVIDIA NIM, AI Automation
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