
Lukas Klose
Verified Expert in Engineering
Workshop Facilitation Developer
Vancouver, BC, Canada
Toptal member since January 26, 2016
Lukas is a software developer and delivery-focused project manager with 28 years of experience, now specializing in agentic implementation: he designs, builds and runs multi-agent workflows with Claude Code, MCP tool servers and custom skills, and created DecisionSensei, an AI-mediated interview platform. He also trains and facilitates workshops for engineering and product teams, to guide strategic transformations
Portfolio
Experience
- Workshop Facilitation - 10 years
- Training - 10 years
- PHP - 7 years
- MySQL - 6 years
- Java - 6 years
- Multi-agent Systems - 2 years
- AI Agents - 2 years
- Claude Code - 1 year
Work Experience
Agile Delivery Coach & Instructor
Self-employed
- Built and run a multi-agent Claude Code workflow daily, with role-based agents, per-role tool allow-lists, custom skills and MCP tool servers, applied to real delivery work.
- Led delivery change for a multi-country product and engineering organization at a software product company, running two-week transformation sprints and redesigning its release process.
- Built Jira-based burn-up forecasts and cumulative-flow reports in Python, which a product leader credited with more accurate timeline estimates and rebuilt trust across teams.
- Authored and taught UBC Sauder's online Agile Business Analysis course and two courses in its Agile Leadership program as a contracted instructor since 2016.
- Led the operating-model workstream for a Federal Reserve Bank technology division and rolled it out to 14 squads in three waves, as part of a four-coach team.
- Designed and facilitated hands-on training and workshops, including ten cohorts of a four-day Product Owner bootcamp for the Federal Reserve System.
- Co-delivered live AI classes for Scrum Masters and Product Owners across the Federal Reserve System, with a Certified Scrum Trainer as instructor of record.
Independent Consultant
Veracity IT Services
- Architected and delivered several software applications including an eCom website for a financial services enterprise, a transaction analysis database, and a customer support portal for Vancity Credit Union.
- Analyzed, designed, and developed several databases, web sites, reporting apps, and other software applications specifically in PHP, .NET, MS Access, SQL Server, and MySQL.
- Installed and administrated Windows networks including an Active Directory, Microsoft ISA, Exchange, DNS, DHCP, RRAS/VPN, and VPN networks.
Agile Coach
agile42
- Coached and trained dozens of teams over two years as an agile42 Agile Coach, across finance, insurance, retail and government clients.
- Co-developed agile42's train-the-trainer program and co-delivered it to a client's in-house trainers.
- Co-led a program-level DevOps transformation at a provincial government agency, onboarding DevOps pods, chartering teams and coaching each through a structured series.
- Taught agile courses and co-delivered public Certified ScrumMaster classes with a Certified Scrum Trainer, rated highly by participants.
Project Manager
My Career Playbook
- Built vital web scraping, data normalization, and data transformation services.
- Managed project of V1 end-to-end.
Engineer & Project Manager
Electronic Arts
- Built and managed websites and a project management information management system using PHP and XTemplate.
- Managed the Waterfall and Agile delivery teams.
Front-End Team Lead
Stox.com
- Architected and developed the original prototype which ended up running as the de facto product for 18 months allowing millions of dollars in venture capital to be raised.
- Mastered the high output requirements by delivering a website customization tool that allowed for rapid and efficient customization of the application front-end for clients such as TD Waterhouse and Qwest.
Project History
Trading Platform
Operating-Model Rollout for a Federal Reserve Bank Technology Division
Delivery Transformation for a Software Product Company
Education
Bachelor's Degree in Business Administration
Capilano University - Vancouver, Canada
Certifications
Certified Enterprise Coach (CEC)
Scrum Alliance
Certified Team Coach (CTC)
Scrum Alliance
Certified Scrum Professional (CSP)
Scrum Alliance
Certified Scrum Master
Scrum Alliance
Project Management Professional (PMP)
Project Management Institute (PMI)
Certified Scrum Product Owner
Scrum Alliance
Skills
Libraries/APIs
International Brokers API
Tools
Microsoft Access, Microsoft Excel, Claude Code, Alfresco, Eclipse IDE, Jira
Languages
Visual Basic for Applications (VBA), Visual Basic 6 (VB6), Java, PHP, SQL, Visual Basic, Active Server Pages (ASP), CSS, C#, Python
Paradigms
Model Context Protocol (MCP), REST, Agile Project Management, Scrum, Kanban, Agile, DevOps
Frameworks
AngularJS, Laravel 5
Storage
MySQL, Microsoft SQL Server
Other
Software Development, Agile Coaching, AI Agents, Workshop Facilitation, Training, Multi-agent Systems, Facilitation, Product Ownership, Statistics, Financial Data, IT Project Management, Scrum Master
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