Mandar Tondlekar

Acted as an MM SME in the Hong Kong/Taiwan rollout project and migrated data from a legacy system to SAP. I conducted workshops, mapped legacy processes to the global SAP template, configured the SAP system, executed data migration, conducted migration and system testing, participated in UAT, delivered end user training, and provided hypercare support post go live. The key skills applied included SAP MM, Data Migration, Master Data Management, LSMW, SAP S/4HANA configuration, process mapping, and change management.

Worked with this global retail fashion giant, taking on various roles, from Level 1 support to leading an on-site team of 12 members.

As a Level 1 support member, I directly engaged with customers, troubleshooting issues for SAP.

In Level 2 support, I tackled more complex problems and change requests to meet business needs.

As the Level 2 support lead, I managed a global team of 12 members, ensuring system stability, supporting team members, and collaborating with key stakeholders. I represented the team in quarterly release and upgrade projects, conducted problem analysis to reduce repetitive incidents, and maintained an SLA above 96%. My responsibilities also included managing critical tickets, which significantly impacted keeping the system healthy.

Acted as an MM SME for a renewable green energy SAP S/4HANA greenfield implementation.

My responsibilities included mapping legacy SAP ECC processes to the S/4HANA landscape, adhering to S/4HANA standardization guidelines, proposing optimized solutions, and conducting process and data migration workshops. I also performed system configuration changes and executed end-to-end data migration, supported the team during go live, provided hypercare support, and successfully handed everything over to the support team for continuous operations.

Served as an MM lead for a minerals and mining client and led a full-cycle SAP S/4HANA implementation and multiple rollouts using Agile, transforming legacy processes into a streamlined SAP S/4HANA landscape.

I completed 8,000+ record data migration, conducted workshops for process mapping, validation, and user onboarding, adapted global templates to local requirements, performed system configuration, and delivered solutions and documentation, ensuring seamless go live and sustained business success.

Worked on an SAP WM support project for a paper and pulp manufacturing company, leading configuration, custom solution development, and documentation while managing change requests and business-driven enhancements.

I executed and supported physical inventory processes in HU-managed warehouses, delivered Level 2 and 3 functional support for integrated MM/WM operations, and managed end-to-end warehouse configurations to ensure accurate stock visibility, process efficiency, and SLA compliance.

Led data migration efforts for a global electrical and power electronics manufacturer transitioning multiple plant sites from legacy SAP ECC to S/4HANA, optimizing supply chain and production operations across 5+ facilities. I focused on Materials Management (MM) and Production Planning (PP) modules to ensure seamless integration of critical master and transactional data, including material masters, vendor records, inventory stocks, bills of materials (BOMs), routings, and production orders.