
Merna Hesham
Verified Expert in Engineering
AI Engineer and Developer
Giza, Egypt
Toptal member since August 28, 2026
Merna is an AI engineer and technical project manager with six years of experience in machine learning and MLOps for Valeo, Weight Watchers US, Accenture, and Egypt's Ministry of Communications and IT. She works across the full delivery path, scoping and resourcing the project, building the pipeline in Python, Docker, Kubernetes, and MLflow, then running it on GCP or AWS. Merna has trained over 500 engineers in the same practices she deploys.
Portfolio
Experience
- Python - 8 years
- SQL - 7 years
- Software Engineering - 5 years
- Tableau - 5 years
- Training - 5 years
- Deep Learning - 4 years
- Kubernetes - 4 years
- Agentic AI - 2 years
Preferred Environment
GCP, Docker, Kubernetes, Prometheus, Grafana, Tableau, Azure, Data Science, Training Workshops, Software Engineering
The most amazing...
...solution I've built is a dual-engine knowledge system where confidential documents run on a local LLM and everything else routes to the cloud.
Work Experience
Automation Engineer
Accenture LearnVentage
- Built internal automation tools for multiple teams, replacing repeated manual processes with maintained tooling used across the organization.
- Developed AI agents for internal tools, applying LLM-based workflows to tasks that were previously handled manually.
- Created technical content and documentation for internal teams and learners, translating complex engineering material into a usable form.
AI Project Manager
Lyrise
- Scoped technical AI projects with clients, translating business requirements into deliverable milestones and technical specifications that the engineering team could build against.
- Managed delivery teams and timelines across concurrent AI engagements, tracking progress and removing blockers before they affected client deadlines.
- Allocated project resources, including team members, cloud infrastructure, and hardware, matching spend to the actual requirements of each build.
- Built automation workflows from scratch and with low-code tools, cutting manual handling out of recurring client and internal processes.
Artificial Intelligence Engineer (MLOps)
Valeo
- Drove the migration of machine learning training and deployment from local infrastructure to Google Cloud Platform, moving the team off hardware-bound workflows onto reproducible cloud pipelines.
- Implemented a sequential WebDataset data flow that streamed large image datasets directly into training, removing the need to stage full dataset copies on local disk.
- Built end-to-end ML workflows with MLflow, Docker, and Kubernetes, giving the team versioned experiments and repeatable deployments in place of ad hoc scripts.
- Managed multinode PyTorch training across Linux GPU machines, coordinating distributed runs and resolving the synchronization and throughput issues they introduced.
- Architected monitoring dashboards in Prometheus and Grafana so training jobs, cluster health, and resource usage were visible to the whole team in real time.
- Delivered internal MLOps workshops to engineering teams, raising adoption of the versioning, tracking, and deployment practices introduced during the cloud migration.
Data Scientist (MLOps)
Weight Watchers US
- Directed the migration of machine learning workloads from Google Cloud to AWS, porting jobs from GKE to EKS while keeping existing model delivery running throughout the transition.
- Extended the internal deployment tool with features requested by data science teams, reducing the manual steps required to ship a model to production.
- Implemented CI/CD workflows for model deployment, adding automated checks so releases no longer depended on manual verification.
- Ran load testing against production APIs to establish throughput limits and surface failure points before they reached end users.
- Wrote unit tests across core classes in the deployment codebase, catching regressions introduced during the cloud migration.
- Supervised and onboarded new engineers, reviewing their work and bringing them up to speed on the deployment stack.
AI Engineer
Ministry of Communication & IT
- Developed an Arabic Egyptian morphological analyzer and its interface at the Applied Innovation Center, working on a dialect with very limited existing NLP tooling.
- Managed technical resources for national government applications across multiple stakeholders, including the Hodhod project delivered for the Ministry of Agriculture.
- Built rapid prototypes and proofs of concept for new government AI initiatives, testing feasibility before committing budget to full builds.
- Validated proposed technical solutions through structured test cases, verifying vendor and internal claims ahead of deployment decisions.
- Proposed and specified a new data stack for the center, built on DVC, introducing dataset versioning to research workflows that had none.
AI and Data Science Engineer
Adam.ai
- Built the company's in-house NLU engine on RASA, replacing dependence on external services with a system the team owned and could retrain.
- Generated automated meeting insights from conversation data, surfacing decisions and action items out of unstructured transcripts.
- Maintained and curated NLP training data, improving intent coverage and reducing misclassification in the production model.
Experience
Production AI Demo Suite on Google Cloud Run (RAG, EU-hosted)
Each runs as an isolated containerized service on Google Cloud Run in europe-west1, keeping processing inside the EU. I designed the access model so no endpoint is publicly callable: the Next.js front end issues a short-lived session token and every service validates it before doing any work, so a leaked back-end URL is useless on its own.
Retrieval uses embeddings stored in Supabase with pgvector, and prompts and grounding rules are written so that answers cite the source document rather than improvising. I owned the full stack, including retrieval design, prompt engineering, containers, deployment, and UI.
Dual-engine Knowledge Graph and RAG System
Documents are chunked and embedded with nomic-embed-text, stored in Supabase with pgvector, and extracted concepts are linked into a knowledge graph that surfaces how decisions, projects, and constraints connect. On top of it, I built an internal Next.js admin dashboard with a table browser, a graph view, a content pipeline, and a scheduling module.
The design principle was routing over lock-in: any document can be processed locally or in the cloud based on sensitivity, and the retrieval interface is identical either way, so no vendor sits on the critical path.
Crypto AML Transaction Screening Engine
Correctness was the hard requirement, so I engineered it like a safety-critical system: 200+ automated tests covering the full pipeline, and every risk rule verified against live blockchain data rather than fixtures. A key design principle was to make completeness explicit: every screening stage reports what it checked and what it could not check, so a data-source outage degrades to a documented gap rather than a silent pass.
I owned the entire build: risk model design, data source integration, the scoring engine, and the test infrastructure that proves it behaves as specified.
Education
Master's Degree in Data Science
Cairo University - Cairo, Egypt
Postgraduate Diploma in Data Science
Cairo University - Cairo, Egypt
Bachelor's Degree in Electrical Engineering
Cairo University - Cairo, Egypt
Skills
Libraries/APIs
PyTorch, TensorFlow, Keras, Pandas, LSTM
Tools
Tableau, Google Kubernetes Engine (GKE), Amazon EKS, Microsoft Power BI, Claude Code, Claude, Pytest, Grafana, Rasa.ai, Apache Airflow, Retool, Amazon Athena
Languages
Python, SQL, R, Java, C, C++
Platforms
Docker, Kubernetes, Linux, Amazon Web Services (AWS), Azure, Weights & Biases, Kubeflow, Ollama, Blockchain
Storage
Data Pipelines, Google Cloud
Frameworks
Hydra, LangGraph, Streamlit, Next.js
Paradigms
Model Context Protocol (MCP)
Other
GCP, MLflow, CI/CD Pipelines, DVC, Machine Learning Operations (MLOps), SQL Server, Artificial Intelligence (AI), LangChain, Computer Vision, Software Engineering, Large Language Models (LLMs), Deep Learning, Machine Learning, Training Workshops, Data Science, Training, Prompt Engineering, APIs, Linear Regression, Statistics, Communication, Attention to Detail, Code Review, Screeners, Team Leadership, Written Communication, AI Systems, Agentic AI Systems, Multi-agent Orchestration, Prometheus, AI Agents, Distributed Systems, Agentic AI, Retrieval-augmented Generation (RAG), Employee Upskilling, Anti-money Laundering (AML), Conversational AI, LLM Integration, RAG Systems, Supabase, Anthropic, Embedding Models, Knowledge Graphs, Pgvector, Electronics, Wave, Controls, Recurrent Neural Networks (RNN), Multi-agent Systems, Compliance, Risk Scorecards
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