Molly Sullivan
Verified Expert in Engineering
NetSuite and ZoneBilling Developer
Portland, OR, United States
Toptal member since November 23, 2023
Molly is an experienced certified NetSuite and ZoneBilling consultant with nine years of industry experience. She has extensive expertise in various NetSuite domains, including financials, sales and billing, revenue management, supply chain, inventory, manufacturing, custom records, and workflows. Having been part of Zone & Co for nearly four years, Molly is a recognized system subject matter expert in ZoneBilling and Zone Revenue.
Portfolio
Experience
- NetSuite Advanced Inventory - 9 years
- NetSuite - 9 years
- Documentation - 9 years
- Training - 9 years
- ZoneBilling - 5 years
- NetSuite Advanced Revenue Management (ARM) - 4 years
Preferred Environment
NetSuite, ZoneBilling
The most amazing...
...thing I've accomplished is automating billing and revenue for multiple companies, saving them thousands of man hours and dollars.
Work Experience
Director of NetSuite Services
NewGen Business Solutions
- Acted as a technical lead for NetSuite implementations, projects, and support cases.
- Implemented ConventionSuite, a custom NetSuite bundle for the event services industry.
- Defined departmental policies, procedures, and expectations.
- Managed a team of five consultants, overseeing both implementation and support cases.
Manager of Engineering Support
Zone & Co
- Held various roles, serving as both lead consultant and manager for NetSuite support and optimization, as well as manager and senior manager for ZoneBilling support and optimization.
- Founded the first ZoneBilling support organization in 2019.
- Acted as a subject matter expert for internal consultants on ZoneBilling and Zone Revenue systems.
- Created product documentation for ZoneRevenue, specifically designed for internal training purposes.
- Collaborated with the product team to facilitate bug fixes and implement product enhancements.
NetSuite Administrator
SIGMADESIGN
- Supported 350+ OpenAir and NetSuite users by handling support tickets, conducting ad hoc meetings, and participating in optimization projects.
- Worked with stakeholders to streamline business processes post-implementation.
- Redesigned financial reporting structure for more accurate reporting.
NetSuite Implementation Engineer
Meridian Business Services
- Conducted NetSuite OneWorld implementations for inventory and manufacturing businesses. Implementations included requirements gathering, configuration, end user testing/acceptance, documentation, and end user training.
- Implemented 3rd-party warehouse and manufacturing integrations with DSI Direct. Implementations included requirements gathering, configuration, end user testing/acceptance, documentation, and end user training.
- Acted as primary liaison between Meridian Business Services and DSI for all ongoing projects.
Experience
Finance and Revenue Corrective Actions for Banking Institution
Ongoing ZoneBilling and Revenue Optimization for Software Organization
System Documentation for ZoneBilling Revenue
Education
Bachelor's Degree in Producing for Electronic Media
Syracuse University - Syracuse, NY, United States
Certifications
ZoneBilling Certification
Zone & Co
NetSuite Certified SuiteAnalytics User
NetSuite
NetSuite Certified Administrator
NetSuite
NetSuite Certified SuiteFoundation
NetSuite
Skills
Tools
ZoneBilling
Platforms
ConventionSuite
Languages
SuiteScript 2
Other
NetSuite, IT Support, NetSuite Advanced Inventory, Training, Documentation, IT Project Management, Debugging, Workflow, NetSuite Advanced Revenue Management (ARM), Sound, Video Editing, Integration, Bug Fixes, NetSuite OneWorld
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