Narendra Singh
Verified Expert in Engineering
Salesforce Developer
Dublin, Ireland
Toptal member since November 11, 2021
Narendra is an 11x certified expert in Salesforce implementations with 10 years of experience in Salesforce consultation, administration, and development. He specializes in Salesforce architecture and solution creation, Salesforce APIs, customization, Lightning, Sales Cloud, Service Cloud, and Community Cloud. Combining solid development and architect skills with consulting practices makes Narendra a great candidate for your project.
Portfolio
Experience
- Salesforce Service Cloud - 9 years
- Salesforce Lightning - 8 years
- APEX Code - 8 years
- SFDC Configuration - 8 years
- Certified Salesforce Administrator - 8 years
- Salesforce Community Cloud Certification - 8 years
- SFDC Customization - 8 years
- Salesforce Sales Cloud - 8 years
Preferred Environment
Windows, MacOS
The most amazing...
...thing I've achieved is helping many clients onboard to their CRM system in less than one month.
Work Experience
Salesforce Developer
Tata Consultancy Services
- Collaborated with stakeholders, managers, and end users to gather information about the current business processes, use cases, data flow, report types, complications, and pain points.
- Created multiple custom screens using LWC, Aura, and Visualforce pages.
- Managed the complete CRM application, including configuration and customization, resolving issues, and ensuring data quality.
Consultant
Deloitte
- Spearheaded several Salesforce service cloud implementations using Apex, triggers, declarative tools, Visualforce, and Lightning components.
- Created modern enterprise Lightning apps combining Lightning Design System, Lightning App Builder, and Lightning Component features.
- Developed an Einstein chatbot for a customer service program. This reduced the case creation and wait time, and the agents could spend more time working on more complex cases.
Associate Consultant
Wipro
- Led the end-to-end project planning, delivery, and team management. Gathered requirements, estimated and created functional requirements. Implemented two VF template communities. Conducted UI development using LDS, HTML, Bootstrap, and VF Pages.
- Handled the custom development-related work such as Visualforce, workflow rules, single sign-on, Lightning Components, Apex, triggers, and BatchJobs. Worked with Chart.js, Google Captcha, validate.js, and FullCalendar.
- Collaborated and liaised with stakeholders, managers, and end users to gather information about the current business processes, use cases, data flow, report types, complications, and pain points.
- Created workflows and approvals concerning advanced formulas, instant emails, reports, forecasts, dashboards, validation and assignment rules, web-to-lead integrations, contact center, cases, and the knowledge base.
Salesforce Developer
Accenture
- Managed the complete CRM application, including configuration and customization, resolving issues, and ensuring data quality.
- Implemented advanced features with Visualforce pages and Apex controllers; specifically with Apex triggers, batch jobs, SFDC governor limits, Apex sharing, and security concepts.
- Implemented SFDC configurations, page layouts, record types, native and custom objects, security profiles, roles, groups, territories, and sharing rules for Salesforce instances with 50 to 2,000+ users.
Experience
Patient Card Configuration
The patient card helps care coordinators track the patient’s condition by showing data from medical record fields.
Custom Quote Template
With this custom quote template, we were able to conditionally generate quotes. This quote is generated using the VF page, which gets triggered from the lightning screen of quote.
Education
Bachelor's Degree in Electronics and Communication Engineering
Uttarakhand Technical University - Haldwani, India
Certifications
Salesforce Certified Advanced Administrator
Salesforce
Salesforce Certified Service Cloud Consultant
Salesforce.com
Salesforce Certified Sharing and Visibility Designer
Salesforce.com
Salesforce Certified Data Architecture and Management Designer
Salesforce.com
Salesforce Certified Application Architect
Salesforce.com
Salesforce Certified Experience Cloud Consultant
Salesforce.com
Salesforce Certified CPQ Specialist
Salesforce.com
Salesforce Certified Platform Developer II
Salesforce.com
Salesforce Certified Sales Cloud Consultant
Salesforce.com
Salesforce Certified Platform App Builder
Salesforce.com
Salesforce Certified Platform Developer
Salesforce.com
Salesforce Certified Administrator
Salesforce.com
Skills
Libraries/APIs
Salesforce API, Salesforce REST API, REST APIs, Slack API, QuickBooks API, Salesforce SOAP API
Tools
Salesforce Sales Cloud, Salesforce DX, Batch Apex, Salesforce Dataloader, Git, Flow, Visualforce Pages, Zapier, Slack, Salesforce CPQ, Jira, PandaDoc, RingCentral, Claude
Languages
APEX Code, Apex, JavaScript, SOQL, CSS, HTML
Frameworks
Lightning Components, Visualforce
Paradigms
Automation
Platforms
MacOS, Salesforce, Salesforce 1, Salesforce SOQL/SOSL, HubSpot, Salesforce Experience Cloud, Twilio, Salesforce Agentforce
Industry Expertise
Healthcare
Other
Software, Certified Salesforce Administrator, Salesforce.com Administration, Salesforce System Administration, Salesforce Apex, Data Architecture, CRM Configuration, SFDC Configuration, Community Clouds, Salesforce Community, Salesforce Community Cloud Certification, Lighting, ApexPages, Apex Classes, Apex Triggers, Queueable Apex, Apex Scheduler, Aura, Salesforce Lightning, Salesforce Service Cloud, Salesforce Programming, SFDC Customization, Data Migration, APIs, API Integration, Salesforce Cloud Flow, Customer Portals, CRM Implementation (Salesforce), Salesforce.com Advanced Developer Certification, QuickBooks Online, Lightning Web Components (LWC), Workflow Automation, Salesforce Reporting & Dashboards, Analytics, Integrations, Workflow Optimization, AI Tools, Salesforce Customization, Salesforce Deployment, Reports, Dashboards, HubSpot CRM, Data Management, Data Privacy, CRM, Integration, HubSpot Sales Hub, HubSpot Marketing Hub, NPSP, Cloud
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