Navdeep Singh Narula
Verified Expert in Engineering
Microsoft Dynamics CRM Developer
Pune, Maharashtra, India
Toptal member since May 12, 2021
Navdeep has eight years of experience in the IT industry with a specialty in the Microsoft Dynamics CRM space in development and support projects. He has conducted pre-sales activities, given technical presentations, and coordinated geographically distributed teams. Navdeep is an expert at converting functional specifications to technical designs, configurations, customizations, FS Mobile, Field Service, sales modules, and developing Field Service app offline capabilities.
Portfolio
Experience
- Microsoft Dynamics CRM - 8 years
- Dynamics CRM 2015 - 8 years
- Dynamics CRM Plugins - 8 years
- Dynamics CRM Workflows - 8 years
- Dynamics CRM 365 - 8 years
- Dynamics CRM 2011 - 8 years
- C# - 8 years
- JavaScript - 8 years
Preferred Environment
Dynamics CRM 365, Dynamics CRM 2011, Dynamics CRM 2015, Microsoft Dynamics, Dynamics CRM Plugins
The most amazing...
...solutions I've built at Accenture were used extensively in tthe oil and gas industries.
Work Experience
Senior IT Developer
Ecolab
- Supported field agents to deliver sales and service to clients across the world in multiple languages using Dynamics 365 CE.
- Enhanced and automated the existing system using Power Apps, Resco, and Dynamics CRM.
- Integrated with other in-house systems to provide clients with a seamless process.
- Implemented the entire DevOps pipeline to automate deployment.
Technical Lead
Cognizant
- Supported a non-profit organization to use Dynamics 365 CE for the case management system across all departments where they were using Dynamics as back end and web portal based on Angular.
- Coordinated the new requirements and designed solutions with the onshore team. Led and represented the offshore team in scrum and backlog refinement calls.
- Managed a team of software developers. Coordinated and conducted knowledge-sharing sessions. Supported and developed the project.
- Supported the talent acquisition team in hiring resources for Dynamics.
Application Development Senior Analyst
Accenture
- Served as a developer and implemented Dynamics 365 CE along with Field Service on many projects.
- Supported the Accenture sales teams to build multiple solutions for the oil and gas industries.
- Delivered the Ecolab Phase 1 Field Service project as the sole developer on the team.
- Delivered a Field Service module for a project HPI and was awarded the CE award for the same.
Senior Technical Consultant - CRM
MetaOption
- Served as the primary support on an internal project for the sales, marketing, and finance teams. Developed new enhancement user stories.
- Upgraded CRM 2011 to CRM 2015 on an on-premises system.
- Created an incentive module for our finance team to calculate commissions for the sales teams.
Experience
HPI Service
HUL Connected Coffee
Nalco Water - Field of Dreams
Education
Bachelor's Degree in Computer Science
Sri Sukhmani Institute of Engineering & Technology - Dera Bassi, Punjab, India
Certifications
Microsoft Certified Technology Specialist in Dynamics CRM 2016 Customization and Configuration
Microsoft
Skills
Tools
Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Power Apps
Languages
C#, JavaScript
Paradigms
Azure DevOps
Other
Dynamics CRM 365, Dynamics CRM 2011, Dynamics CRM 2015, Dynamics CRM Plugins, Dynamics CRM Workflows
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