Satyam Singh
Verified Expert in Engineering
Salesforce Developer
Bengaluru, Karnataka, India
Toptal member since January 10, 2022
Satyam is a 10x Salesforce-certified Senior Salesforce Developer and a Salesforce Certified Agentforce Specialist with strong expertise in Agentforce development, Data Cloud, Apex, and Lightning Web Components. He has led the enhancement and maintenance of Salesforce platforms, building AI-powered agents for help sites, onboarding workflows, and Slack integrations using Agentforce, Prompt Builder, and Flows. He follows test-driven development and works effectively in Agile and Scrum teams.
Portfolio
Experience
- Salesforce Apex - 7 years
- API Integration - 6 years
- JavaScript - 6 years
- Apex - 6 years
- Lightning Web Components (LWC) - 3 years
- Prompt Engineering - 2 years
- Data Cloud - 2 years
- Salesforce Agentforce - 2 years
Work Experience
Staff Engineer
Altimetrik
- Led the design and implementation of AI-powered Agentforce solutions using Prompt Builder, Flows, and Data Cloud, enabling intelligent automation for help site, onboarding, and Slack-based use cases.
- Built and operationalized Salesforce Data Cloud identity resolution and activation pipelines, unifying multi-source customer data to drive real-time, context-aware agent decisions.
- Drove multiple enterprise AI initiatives and POCs (including the CGL Agent), while mentoring the AI team and establishing reusable prompts and architecture standards to improve delivery speed and quality.
- Built reusable Agentforce prompt frameworks and Flow-driven orchestration, improving agent accuracy, consistency, and scalability across multiple use cases.
Salesforce Developer
Toptal
- Developed complex Salesforce solutions using LWC, GraphQL, JavaScript, and Apex. Conducted thorough code reviews to ensure high quality and adherence to best practices.
- Orchestrated efficient API integrations, enhancing system connectivity and data flow. Developed robust Apex Batch processes and Apex triggers, optimizing system performance and automation. Implemented interactive dashboards using LWC.
- Served as a front-end developer specializing in Lightning Web Components (LWC) and Jest. My expertise in these areas supports the team in developing efficient and robust web applications, ensuring high-quality results across multiple projects.
Senior Software Engineer
ServiceMax
- Designed and deployed custom objects, fields, custom settings, custom metadata, validation rules, page layouts, and the approval process. Worked on LWC and Apex—synchronous and asynchronous—to fulfill complex business requirements.
- Implemented Salesforce solutions with a focus on scalability, reusability, maintainability, and performance. Implemented new functionalities using Salesforce capabilities like Apex and asynchronous Apex and followed best practices.
- Developed the implementation of Salesforce security frameworks through OWD, sharing rules, and Apex-based sharing. Gained experience in working with Jenkins, Visual Studio Code, and GitHub.
Senior Engineer
Nagarro
- Designed and deployed custom objects, fields, custom settings, custom metadata, validation rules, page layouts, and approval processes.
- Contributed to multiple projects, improving the ability to handle high pressures and fast‑paced, fast‑growth environments.
- Performed configuration, customization, and integration of Salesforce. Migrated applications in Visualforce to Lightning web components with back-end compatibility.
- Used Jira for project management, Confluence for documentation, and Jenkins for continuous integration. Developed the implementation of Salesforce security frameworks through OWD, sharing rules, and Apex-based sharing.
Software Engineer
Metacube
- Developed functional accounting services on the Salesforce platform using Apex classes, triggers, batch, Visualforce, and LWC. Managed and successfully delivered 80+ business requirements and 200+ bugs.
- Tracked and fixed many using my Jira and debugging skills. Collaborated with the developers and product team on implementation and usability issues.
- Contributed to code reviews and software improvements, including products, processes, methods, and tools.
- Liaised with users for requirement gathering, preparing functional specifications and low‑level design documents. Maintained program modules, including problem resolution, preventative and corrective maintenance, and enhancements.
- Documented software solutions through flowcharts, diagrams, and code comments. Extensively involved in the development phase using an Agile-based Scrum methodology. Gained an extensive understanding of the software development lifecycle.
- Wrote Apex unit tests, Jest, and system tests and worked on Apex Enterprise Patterns and other design patterns.
Experience
Medical Clinic App
Running a React App in Salesforce
Education
Bachelor's Degree in Communications and Computer Engineering
The LNM Institute of information Technology - Jaipur, India
Certifications
Salesforce Certified Agentforce Specialist
Salesforce
Salesforce Certified Application Architect
Salesforce
Salesforce Certified Data Architecture & Management Designer
Salesforce
Salesforce Certified Sharing and Visibility Designer
Salesforce
Salesforce Certified Data Cloud Consultant
Salesforce
Salesforce Certified Data Cloud Consultant
Salesforce
Salesforce Certified AI Associate
Salesforce
Salesforce Certified Tableau CRM and Einstein Discovery Consultant
Salesforce
Salesforce JavaScript Developer I
Salesforce
Salesforce Certified Platform App Builder
Salesforce
Salesforce Certified Platform Developer II
Salesforce
Salesforce Certified Platform Developer
Salesforce
Skills
Libraries/APIs
Salesforce API, Salesforce REST API, Leaflet, Slack API, REST APIs, SOAP APIs, Google Maps, Bulk API, Salesforce SOAP API
Tools
Batch Apex, FinancialForce, Git, Flow, Gearset, Salesforce Einstein, Salesforce Einstein Bots, Salesforce Experience Builder, Jira, Jenkins, Bitbucket, Salesforce DX, Lightning Design System, Salesforce Sales Cloud, Visualforce Pages, Formstack, Tableau CRM, Amazon Connect, Salesforce Dataloader, AI Prompts
Languages
JavaScript, Apex, HTML5, CSS, HTML, Salesforce Object Query Language (SOQL), SOQL, SQL, Java, Python
Frameworks
Visualforce, Lightning Components, Jest, Ruby on Rails (RoR)
Paradigms
DevOps, Web App Design
Platforms
Visual Studio Code (VS Code), Salesforce, Salesforce SOQL/SOSL, Salesforce Experience Cloud, Web, Salesforce Agentforce, Mapbox, Salesforce Health Cloud
Storage
Databases, JSON
Other
Salesforce Apex, Lightning Web Components (LWC), Apex Scheduler, Salesforce Lightning, Salesforce.com Developer Certification, Lighting, Salesforce AppExchange, CRM Implementation (Salesforce), Front-end, Web UI, Salesforce Deployment, Training, Salesforce Cloud Flow, Aura, Workflow, Communication, Layout, Design, API Integration, Salesforce Certified Platform App Builder, Salesforce Customization, Salesforce Community, Salesforce System Administration, Customer Relationship Management (CRM), Audits, Integration, OpenID Connect (OIDC), Salesforce Service Cloud, Data Migration, Business Processes, APIs, Data Cleaning, Apex Classes, Queueable Apex, Finance, Workflow Automation & System Integration, Salesforce CLI, User Permissions, Salesforce Certified Developer, Salesforce.com Data Loader, Data Cloud, Webhooks, Data Mapping, Software Development Lifecycle (SDLC), Apex Triggers, Minimum Viable Product (MVP), Cloud, Mapping, Reporting, Certified Salesforce Administrator, Customer Portals, Business Analysis, Web Components, Triggers, Objects, Health, Artificial Intelligence (AI), Data Sharing, Security, Data Modeling, Data Architecture, Data, Applications, Web Application Design, Data Transformation, Data Unification, Data Cleansing, Prompt Engineering, Large Language Models (LLMs)
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