Shrikanth Hathwar
Verified Expert in Engineering
Architect/Software Engineer Lead Developer
Bengaluru, Karnataka, India
Toptal member since September 19, 2025
With 15+ years of experience in the IT industry, Shrikanth's expertise spans technical leadership, project management, system architecture, and full-stack application development, with deep proficiency in modern technologies. He focuses on enhancing product capabilities and driving innovation. Shrikanth excels in solving complex problems, mentoring teams, and fostering collaboration, consistently delivering solutions that align with strategic business goals and create measurable value.
Portfolio
Experience
- MySQL - 12 years
- Ruby - 12 years
- REST - 11 years
- Java - 6 years
- Amazon Web Services (AWS) - 6 years
- Spring Boot - 5 years
- NoSQL - 4 years
- PostgreSQL - 4 years
Preferred Environment
Java, Python 3, Ruby, Amazon Web Services (AWS), Spring Boot
The most amazing...
...project I’ve led is building an AI-powered benefits platform that automated 60% of support queries.
Work Experience
Technical Lead
PlanSource
- Orchestrated three scrum teams comprising 15 engineers to deliver a scalable employee benefits platform, aligning sprint goals with quarterly business objectives and product roadmap milestones.
- Built an AI-powered chatbot using Amazon Bedrock and OpenAI, automating 60% of support queries and cutting response time by 50%.
- Engineered Agentic AI workflows to triage trivial bugs and tier-3 tickets, accelerating resolution and reducing manual intervention. Built an intelligent document processing API—which reduced manual review by 80%—and a benefit recommendation engine.
- Designed job orchestration to handle 2+ million messages per month, with logs centralized in OpenSearch and real-time monitoring via Grafana, ensuring reliability, visibility, and near real-time data exchange.
- Directed end-to-end technical ownership—from architecture and microservices deployment using AWS, Java, Python, and Ruby on Rails to production rollout—improving system uptime by 25%.
Experience
Benefits Management System
KEY CONTRIBUTIONS
• Designed and developed scalable microservices in Java Spring Boot for benefits enrollment, eligibility validation, and claims integration.
• Implemented secure authentication and role-based access control (RBAC) for employers, brokers, and employees.
• Built a React-based UI for intuitive employee self-service enrollment workflows.
• Integrated with payroll and insurance providers via REST APIs to ensure real-time synchronization of benefits data.
• Optimized database schema for high-performance querying.
• Leveraged AWS services—S3 for document storage, IAM for access management, and Lambda for background jobs—to ensure scalability and security.
• Established CI/CD pipelines with Jenkins and GitHub Actions, automated testing, and containerized deployments with Docker and Kubernetes.
• Mentored engineers on design patterns, best practices, and SOLID principles, improving code quality and system maintainability.
Education
Master's Degree in Computer Science
Visvesvaraya Technological University - Karnataka, India
Skills
Tools
AI SDK
Frameworks
Ruby on Rails 4, Spring Boot
Languages
Java, Python 3, Ruby, Python, SAML
Platforms
Amazon Web Services (AWS)
Paradigms
Agile Software Development, REST
Storage
MySQL, PostgreSQL, Amazon DynamoDB, NoSQL
Other
SOAP
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