Tomislav Blažek

I designed and led a team of CloudSense and Salesforce developers for this project. I also partially implemented the fully configurable order management (order provisioning) process for VodafoneZiggo.

Project Details:
• Utilized custom metadata types as a configuration matrix, which drove the process templates implemented in CloudSense Orchestrator.
• Implemented Lightning Web Components for custom case layouts as part of the manual process steps.
• Integrated an external benefit calculation system as part of the automated steps using the Salesforce Apex REST API and Apex HTTP callouts.

I developed a web application called FinaGS for IN2 Group, a Croatian company. It was responsible for storing (in a treasury) and distributing money to and from local banks or stores.

As a Java software engineer, I was responsible for implementing the application's front end using the Vaadin framework and relating the front-end data via Spring to Oracle RDBMS.

Data input was done manually by the users via the front-end (as part of the treasury) or collected by money-counting machines integrated with the application.
Additionally, all process flow steps—from collecting the money, counting, storing, and distributing—were configured and tracked using a BPMN ActiveVOS tooling suite.

As part of the Catalyst Project CloudSense team, we were responsible for implementing a CPQ and order management Pan-European Solution at Liberty Global.

As per Pan-European project requirements, sales agents from multiple European countries needed to use the same Salesforce production instance. The underlying lead-to-order and order-to-use processes should be triggered accordingly to the sales agent location.

To fulfill the requirements, I designed and implemented a Pan-European MACD page (used for telco subscription changes) using various Apex design patterns (strategy, decorator, facade) and Salesforce Visualforce pages utilizing REST callouts for gathering data from the external address systems.

Additionally, I designed and implemented configurable, product-driven order management (provisioning and billing) processes using Salesforce Apex, triggers, and the Salesforce Apex REST API combined with CloudSense Orchestrator for placing orders in various provisioning systems (CableMaster, Jira) and billing systems.