
Ujjaval Verma
Verified Expert in Engineering
Software Engineer and Developer
Toronto, ON, Canada
Toptal member since June 14, 2022
Ujjaval has led a payment platform clearing over two million transactions a day. He works as a hands-on fractional CTO and tech lead for early-stage teams, owning the architecture and writing code alongside the team. Ujjaval has shipped across payments, insurance, benefits, and edtech, so he has likely solved the problem before in another industry.
Portfolio
Experience
- Distributed Systems - 10 years
- Technical Leadership - 8 years
- Software Architecture - 8 years
- Solution Architecture - 8 years
- TypeScript - 8 years
- CTO - 7 years
- Amazon Web Services (AWS) - 6 years
- Large Language Models (LLMs) - 4 years
Preferred Environment
GitHub, Claude Code, Slack, Small Senior Teams
The most amazing...
...system I have architected is a Matrix-protocol messaging back end on GKE that bridges WhatsApp, Telegram, and more into one conversation.
Work Experience
Fractional CTO and Tech Lead
AI National
- Owned technical direction for a commercial insurance quote-comparison platform, from architecture through release cadence and production operations.
- Built and led a small engineering team, owning hiring, mentoring, and delivery cadence, and cut manual processing effort by 75% for client-facing operations through durable agentic AI pipelines.
- Cut AI spend 50-60% by leveraging layout-aware vector embeddings for the quote extraction and report generation pipeline.
- Stood up end-to-end CI/CD and deployment infrastructure on bare-metal Hetzner using Docker, GitHub Actions, and Caddy/Rails. Infrastructure costs stayed flat while a small team shipped daily.
- Redesigned the product experience, ran live demos for investors and prospective clients, and worked alongside the founder to sharpen investor material.
- Continued as technical advisor since the platform stabilized: SOC 2 readiness, multi-tenant architecture, and white-labeled partner deployments.
Founding Engineer
Clamshell AI
- Served as founding engineer for Shelly, an AI messaging companion that learns a user's voice and keeps their conversations going across WhatsApp, Telegram, Discord, and more.
- Architected the Matrix-protocol messaging back end and the Mautrix bridges (Telegram, WhatsApp, and others) that unify every channel into a single conversation.
- Built the distributed back end on Google Cloud, using GKE for orchestration and Pub/Sub for asynchronous message flow.
- Designed and built a Docker-based integration testing harness for a polyglot monorepo, enabling safe autonomous large language model (LLM) execution with BuildKit and GitHub Actions caching to support high-velocity CI.
- Established an agentic delivery workflow built on velocity (PR-sized delivery slices with dependency sequencing) and rigor (TDD, adversarial review loops, and UX/E2E evidence gates), growing engineering velocity 5x.
- Led the iOS and Electron platforms through launch.
Fractional CTO and Tech Lead
Kovo Fitness
- Acted as technical lead for a consumer fitness startup, trusted with the entire technical side of the company: architecture, infrastructure, hiring, and delivery.
- Built the AI workout-generation engine and led a team of three developers to ship gamified, personalized plans as a cross-platform iOS and Android app.
- Stood up production infrastructure end-to-end on Cloudflare, Caddy, and Linode Kubernetes, integrating the OpenAI API and managing the production database.
- Applied product and technical judgment. Pushed back on features that would not move the needle for business and found simpler, more efficient paths to expedite usage growth.
- Hired and managed developers to deliver a pixel-perfect UI against the Figma designs, and ran live product demos for prospective fitness influencers.
Technical Lead
Benefitbay, Inc.
- Served as the primary client-facing technical owner for a health-benefits platform, setting scope, roadmap, and delivery commitments directly with the client.
- Spearheaded the third-party payroll provider integration via Finch Connect APIs, letting clients connect hundreds of HR and payroll systems from within their own admin dashboard.
- Automated payroll and employee data syncs for four large accounts, saving more than 50,000 hours of manual effort annually and letting the business scale without a matching increase in support headcount.
- Ran SOC 2 Type II readiness drills for the platform with Caylent.
- Led the development of the ancillary product lines, including dental, vision, and term life insurance.
- Drove the adoption of AI-assisted development workflows using Cursor, Claude Code, and Microsoft Copilot.
- Defined engineering standards and conducted performance reviews for the team.
Mentor and Masterclass Instructor
Scaler
- Coached working engineers with three to seven years of experience one-on-one, more than 50 mentees to date, on SOLID design principles, high- and low-level system design, and data structures and algorithms.
- Extended the coaching past the technical into interview preparation, resume building, and career progression.
- Delivered quarterly masterclasses, more than 20 in total, to live audiences of 75 to 150 engineers and occasionally around 250, with recent sessions on technical leadership and on using AI tools to accelerate engineering productivity.
- Featured in Scaler's mentor spotlight, "Teach and Grow."
Solutions Architect
Go Aspen
- Led the 3rd-party video-calling integration for a remote-inspection progressive web app, engineered to self-recover through poor real-world network conditions.
- Designed and built the AWS-powered back end in Go, supporting inventory audits and remote insurance claims, including high-resolution geo-tagged photo capture.
- Raised remote-inspection success rate from about 85% to more than 97% against the solution it replaced.
- Mentored two engineers on the eight-person team. The architecture decisions held up long after the engagement ended.
Technical Lead, Monetization
Teachable
- Served as the back-end architect and technical lead for the monetization team.
- Led the integration with Stripe APIs, eliminating roughly $2.5 million a year in cross-border FX fees.
- Built a rules-engine-driven smart caching framework over Radar's fraud API, cutting external API calls by more than 85% and saving about $500,000 annually.
- Recovered roughly $3 million a year for the business across the two initiatives.
Technical Lead
PhonePe
- Served as the technical lead and scrum master for the recharge and bill-payments pod at one of India's largest consumer payment apps, representing engineering to business, site reliability engineering, support, and operations.
- Spearheaded the direct integration with NPCI's Bharat Bill Payment System (BBPS), now processing over two million transactions amounting to more than 1 billion rupees daily, and improving profitability by over 50 crore rupees a year.
- Led the direct integration with Tata Sky DTH, the platform's largest biller, improving margins by 90 basis points per transaction and lifting the success rate from around 97% to more than 99%.
- Launched a new subscriptions category that grew to the highest market share among competitors, with biller onboarding automated to require zero developer intervention.
- Helped implement a multi-datacenter active-active setup supporting disaster recovery across data centers in a regulated payments environment.
- Owned the hiring bar, formally mentored engineers on architecture and career growth, conducted performance reviews, and ran SOC 2 readiness drills with Deloitte.
Senior Software Engineer
ExpertVoice
- Built the expert advocacy platform for consumer brands and took the brand-facing expert exploration feature suite to general availability.
- Delivered the UX with JavaScript, Backbone.js, and Go templates over a RESTful microservice back end written in Go and Ruby on Rails.
- Wrote an Azkaban batch analytics workflow behind the marketer platform's autocomplete, improving campaign app page load from around eight seconds to under three.
- Took a CRM product with vague customer requirements, turned it into clear product and engineering specs, and led a junior engineer plus two partner engineering teams, product, design, and QA to launch.
Software Development Engineer II
Expedia Group
- Helped build the next generation of AWS-powered payment processing services that process 97% of Expedia's transactions, cutting annual hardware costs by 25%.
- Owned service observability for the Task Execution Framework: a RESTful Java web service plus dashboards, monitoring, and alerting built on Splunk telemetry.
- Set up integration tests for an asynchronous processing framework covering end-to-end calls across multiple microservices, automated in a Jenkins build pipeline.
Software Engineer
Microsoft
- Served as the primary engineer for the canonical-name service on the Intune team within the Enterprise Client Mobility suite, the product that manages enterprise device fleets.
- Cut end-to-end account-provisioning test execution from 60-80 minutes to 10-15 minutes, and defined runner phases so a failure could be traced to the code module that caused it.
- Wrote an OData-based RESTful WCF data service for the team's component testing framework, implementing CRUD for graph-client-helper library requests.
- Worked with senior developers to cut the system test failure rate by 90% and test execution time by 50%, saving more than 10% in hardware costs.
Software Developer
Epic
- Served as a full-stack developer on Chart Search, Epic's clinical content search engine, on the EpicCare Ambulatory team.
- Built break-the-glass emergency access controls, a HIPAA compliance mechanism letting clinicians reach records outside their normal permission scope in an emergency, with every override logged and justified.
- Added support for nested queries, including multiple boolean operators and parentheses, over healthcare data at scale within Chart Search.
- Developed a framework to highlight abnormal BMI values in a patient chart, shipped in the 2014 release.
Teaching Assistant and Research Developer
IIIT Hyderabad
- Served as a teaching assistant for the Computer Programming (CSE101) and Software Engineering (ICSE461) courses.
- Worked as a research assistant at the EERC earthquake lab. Built Java applet simulations for the Ministry of Education's national Virtual Labs initiative, letting students run civil engineering experiments virtually.
- Developed a Python GUI application to monitor hardware parameters of the NAO humanoid robot over WiFi for robot soccer, presented at the 2010 Research and Development Showcase.
- Built a web portal centralizing room allotment, mess registration, and payment receipt generation for the 2010 admissions intake.
Experience
AI-powered Insurance Quote Comparison
https://ainational.ai/I fine-tuned domain-specific ChatGPT and Claude models by optimizing prompts, training data, and routing logic. This effort cut token usage by 50-60% while elevating the precision, consistency, and quality of client service.
Additionally, I established an end-to-end CI/CD and deployment infrastructure using Docker, GitHub Actions, and Caddy/Rails, and led a cross-functional team to accelerate feature delivery cycles. This infrastructure improved release reliability and enabled faster iteration, benefiting stakeholders with more timely updates and enhancements.
Shelly by Clamshell AI
https://clamshell.ai/I architected the Matrix-protocol messaging back end and the Matrix bridges that unify every channel into a single conversation, running on Google Cloud with GKE for orchestration and Pub/Sub for asynchronous message flow.
I also designed the Docker-based integration testing harness that lets autonomous LLM agents execute safely inside a polyglot monorepo, with BuildKit and GitHub Actions caching to keep CI fast. The harness increased engineering velocity by 5x and is what makes it safe to run AI development agents against a production codebase. Agent-written code clears the same review bar as anyone else's.
Fitness App with Gamified, Custom AI-generated Workouts
https://kovofitness.com/For the back-end infrastructure, I set up a robust environment using Cloudflare, Caddy, and Linode Kubernetes to host the API service, integrate with the OpenAI API, and manage the production database. Additionally, I hired and managed developers to ensure a pixel-perfect UI/UX implementation based on the Figma designs, ensuring the final product was visually compelling and user-friendly.
Go Aspen - Remote Inspection Platform
The progressive web app supports inventory audits and remote insurance claims, with WebRTC video that self-recovers on poor connections and high-resolution geo-tagged photo capture. Built from the ground up, it achieved a success rate above 97% for remote inspections, compared to 85% for the solution it replaced.
I also mentored two engineers on the eight-person team, and the architecture decisions held up long after the engagement ended.
Barosa (Luxury Collectibles Marketplace)
https://www.barosa.co/I led a team of 3 engineers (1 iOS, 1 Android, 1 web) to ship the Stripe integration across all three clients in 3 months, completing the escrow-backed payment flow that anchors Barosa's core trust differentiator for its MVP launch.
Crowdfunding Investment App with a Social Element
https://loupt.co/Live Video Lectures Platform
https://www.slideshare.net/UjjavalVerma4/aws-powered-online-classes-platformThe in-house implementation supported over 100 concurrent streams and achieved a low latency of fewer than 12 seconds compared to YouTube's 25-second and Vimeo's 30-second latency for live streams. I also mentored four engineers on the fifteen-person team that shipped it.
Virtual Labs Experiments
https://www.vlab.co.in/participating-institute-iiit-hyderabadEducation
Bachelor's Degree in Computer Science
International Institute of Information Technology, Hyderabad - Hyderabad, India
Skills
Libraries/APIs
Node.js, React, Stripe, Stripe Connect, REST APIs, Sidekiq, Pydantic, Flask API, vLLM, OpenAPI
Tools
GitHub, Terraform, Claude, Claude Code, Turbo, Hotwire, Caddy Server, Codex, SendGrid, Slack
Languages
JavaScript, Go, TypeScript, Ruby, SQL, Python, CSS, HTML, GraphQL
Frameworks
Ruby on Rails (RoR), Next.js, Tailwind CSS, Stimulus, LangGraph, Agentic Frameworks, Express.js, Django
Paradigms
Microservices, Database Design, Back-end Architecture, Model Context Protocol (MCP), HIPAA Compliance, B2B
Platforms
Amazon Web Services (AWS), Google Cloud Platform (GCP), Linux, Docker, Kubernetes, Firebase, Apache Kafka, AWS Lambda, LangSmith, Vercel
Storage
MySQL, Redis, Databases, Amazon S3 (AWS S3), Redis Cache, PostgreSQL, MongoDB, Google Cloud
Other
CI/CD Pipelines, API Integration, Full-stack, Architecture, Technical Leadership, Software Design, Software Architecture, AI Agents, OpenAI, Large Language Models (LLMs), Full-stack Development, Systems Engineering, System Design, Fintech, System Architecture, LangChain, API Design, Observability, Data Modeling, Distributed Systems, Cloud Infrastructure, Production Support, Fractional CTO, Solution Architecture, Team Leadership, APIs, Payment APIs, Startups, Leadership, Finance APIs, Agentic AI, OAuth, Artificial Intelligence (AI), UI Components, ETL Pipelines, FastAPI, Prompt Engineering, Agentic Workflow Design, Cloud Architecture, Engineering Management, Authentication, Payment Processing, AWS Cloud Architecture, Tailwind UI, Cloudflare, Data Privacy, HIPAA, Vite, LLM Integration, Healthtech, HL7, AI Automation, Electronic Medical Records (EMR), Electronic Health Records (EHR), Distributed Tracing, SOC 2, AWS ECS Fargate, Reliability Engineering, Compliance, Financial Services, Supabase, eCommerce, CTO, Technology Strategy & Architecture, Software Development Management, Team Management, People Management, Hiring, Technical Hiring, Mentorship, Roadmaps, Product Roadmaps, Stakeholder Management, Consulting, AI Product Strategy, AWS Bedrock AgentCore, Ruby on Rails 8, Agentic AI Systems, Executive Leadership, Small Senior Teams, Fractional CTO Engagements
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