Vaibhav Jain
Verified Expert in Engineering
QA Engineer and Developer
Delhi, India
Toptal member since June 16, 2022
Vaibhav is a competent and results-oriented software professional with 14+ years of experience as a QA expert and technical business analyst. He worked for influential organizations, such as AON, Genpact, and Aristocrat Technologies, across various domains and projects. With excellent logical and analytical skills, Vaibhav specializes in implementing QA processes and methodologies, requirement gatherings, documentation, client handling, and support activities management.
Portfolio
Experience
- Manual QA - 15 years
- Test Case Creation - 13 years
- Defect Management - 10 years
- Analysis - 10 years
- SQL - 9 years
- User Acceptance Testing (UAT) - 8 years
- User Requirements - 8 years
Preferred Environment
MySQL, Manual QA, Test Cases, E2E Testing, API Testing, QA Leadership, Test Management, Web App Testing, UX Testing, Manual Testing, Software QA
The most amazing...
...project I've handled is for one of the biggest healthcare providers in the USA, leading a QA team and interacting with clients to exceed their expectations.
Work Experience
QA Expert and Technical Business Analyst
Freelance
- Delivered various projects on time, conducted estimations, and handled customers.
- Managed the QA team, planned the test documentation, and oversaw test executions and quality.
- Supervised many activities, including low-code development, code debugging, environment setup, UI testing, and user acceptance testing.
- Gathered requirements and change requests, followed the Agile principle, and reported sprint progress to clients.
- Oversaw data management, defect management, gap analysis, risk analysis, resource allocations, and dependencies resolutions.
- Trained and mentored new associates and conducted peer reviews of the deliverables.
Manual QA Tester
Delivery Hero - Vendor
- Validated end-to-end data flows across multiple internal systems and identified critical mismatches, improving data accuracy and ensuring smooth order processing for a high-volume food delivery platform.
- Collaborated across time zones to clarify requirements, report defects with clear reproducible steps, and reduced turnaround time for issue resolution through consistent stakeholder communication and independent problem-solving.
- Executed comprehensive functional, regression, and API testing across AWS-integrated services, detecting and reporting defects with high-quality documentation that strengthened release stability and reduced production issues.
UAT Tester
55 REDEFINED LTD
- Validated the entire beta release and successfully ensured on-time delivery.
- Collaborated with developers and provided detailed support to expedite issue resolution.
- Developed comprehensive test cases, test plans, and regression scenarios for the alpha and version 1 releases.
QA Engineer (via Toptal)
CAG Regional Singapore Pte. Ltd.
- Managed the majority of tasks in my domain independently, ensuring a high level of quality and efficiency.
- Utilized Jira effectively to plan tasks, report bugs, and design test cases.
- Managed multiple go-lives successfully without allowing a single defect to pass through the test environment.
Senior Quality Engineer
Aristocrat Technologies Australia
- Tested mobile apps, performed code debugging and UI testing, and wrote documentation.
- Managed the QA team by estimating deliverables and allocating resources.
- Conducted peer reviews of the deliverables and trained and mentored new associates.
- Discussed requirements with the product team, developing value adds and implementation plan.
Senior Quality Engineer
Aptara
- Drafted project estimations and tracked and maintained deliverables. Managed defects, triage, and prioritizations.
- Interacted with the clients to gather requirements.
- Created and designed the functional requirement documentation and test plans.
- Oversaw QA management, estimations, resource allocations, resolving dependencies, and on-time deliveries.
Lead Consultant
Genpact
- Created and designed the test plan and test cases and conducted peer reviews. Executed tests and debugged them.
- Prepared the testing environment and tested data to ensure complete test coverage.
- Documented and debugged the test results when potential system errors or defects were encountered during testing and production verification.
- Trained and mentored new associates as per project requirements.
- Gathered requirements and wrote user acceptance test cases. Coordinated any change requests or enhancements between the end users and team.
Senior Set-up Configuration Analyst
Aon
- Implemented and supported defined contribution functionality on the total benefit system (TBA).
- Played a key role in creating and designing test cases and executing and debugging them.
- Prepared the testing environment and test data to ensure complete test coverage.
- Conducted peer reviews of the deliverables before they were delivered to the client to ensure quality. Created and maintained the databases.
Experience
Medicare Claim Processing
Since many compliances and sensitive data were involved, the project became more challenging with strict timelines. To complete everything within deadlines, I applied robust processes such as reviews after every step of development and QA and ensured that detailed documentation was completed.
I regularly interacted with clients and reported the day-to-day progress and accompanying documents. It allowed us to identify gaps and issues at very early stages, which reduced lots of rework while not affecting the delivery timelines.
Our client was delighted with the communication and documentation we did for every stage of development, QA process, and product quality.
Multiple Freelance Projects
Workshop Management Software - Automobile
My role was to identify different modules, user needs, reports, etc., which would be useful for end-users and add value to the product. Activities included:
• Drafting all user requirements and identified features into requirement documents/test plans.
• Communicating with the development team and peers about all issues.
• Regularly interacting with end-users to identify gaps and concerns.
• Handling the complete QA process, defect cycle, and UAT to maintain the quality of the product.
Education
Master's Degree in Information Systems
Institute of Management Technology, Ghaziabad - Ghaziabad, Uttar Pradesh, India
Bachelor's Degree in Computer Science
Maharshi Dayanand University - Haryana, India
Skills
Libraries/APIs
REST APIs, Playwright, Vue, Node.js
Tools
Jira, Postman, Confluence, BigQuery, Asana, TestRail, Notion, HP Quality Center (QC), Visual Studio .NET, TFS, Slack, Visual Studio, BrowserStack, Git, Katalon, Cucumber, TeamCity, RSpec, GitHub
Languages
SQL, HTML, C++, JavaScript, Java, PHP
Paradigms
Testing, Manual Testing, Functional Testing, Unit Testing, Software Testing, Data-driven Testing, User Acceptance Testing (UAT), Agile, ETL, Best Practices, E2E Testing, Acceptance Testing, DevOps, Behavior-driven Development (BDD), Event-driven Architecture, HIPAA Compliance, Non-functional Testing, Automated Testing, Test Automation
Frameworks
Swagger, Selenium, Appium, Cypress, JUnit, Ruby on Rails (RoR)
Platforms
iOS, Android, Shopify, Amazon Web Services (AWS), Azure, Mobile, Databricks, Web, Windows, Testsigma
Storage
Databases, Data Validation, Relational Databases, PostgreSQL, MySQL, MSSQLCE
Other
Manual QA, Analysis, Test Cases, Test Case Creation, Test Case Execution, Defect Management, Test Planning, Mobile App Testing, Quality Assurance (QA), QA Testing, Manual Software Testing, Black Box Testing, Test Case Development, Regression Testing, Integration Testing, Leading Quality Assurance (LQA), Documentation, Software QA, Test Scenarios, Agile Software Testing, Test Scripting, Analytical Thinking, Agile QA, Test Documentation, Smoke Testing, Quality Assurance Management, Quality Management, Analytics, Reviews, Technical Requirements, User Requirements, Training, Estimations, QA Leadership, UI Testing, API Testing, Black Box Development, Firmware, Leadership, Website Testing, Google BigQuery, eCommerce, Gaming Platforms, Embedded Systems, A/B Testing, Image Manipulation, Web App Testing, UX Testing, ISTQB, Website QA, Data Quality Management, Data Quality Analysis, Cross-browser Testing, Game Testing, Data Analysis, Data Analytics, Complex Problem Solving, Testing Strategy, Detail-oriented, User Interface (UI), User Experience (UX), QA Automation, Quality Auditing, Test Engineering, Requirement Traceability Matrices, Mobile Applications, Wearables, Cursor AI, Artificial Intelligence (AI), Operating Systems, Data Management, Mainframe, Environment, User Stories, Resource Allocation, Data Handling, Debugging, Requirements, Test Management, Game Design Documentation, System Requirements, ClickUp, Rapid Delivery, Resource Management, Low Code, Scrum Master, Business Requirements, GAP Analysis, Risk Analysis, Defect Logging, CI/CD Pipelines, AUTOSAR, Firmware over the Air (FOTA), ISO 26262, Scripting, Programming, Automation Tools, Gaming, Content Management Systems (CMS)
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