Victor Segovia Palacios
Verified Expert in Engineering
DevOps Engineer and Developer
Mexico City, Mexico
Toptal member since June 26, 2025
Victor, an accomplished IT architect, excels in defining strategic approaches for implementing, integrating, and enhancing observability across critical applications and business processes. With a rich pre-sales and service engineering background, he boasts a proven track record in IT development, operations, and business across various industries like banking and retail. Victor's expertise lies in computer science, IT operations, observability/APM, and continuous integration and delivery.
Portfolio
Experience
- Linux - 12 years
- APM - 10 years
- Dynatrace - 10 years
- Ansible - 6 years
- Kubernetes - 6 years
- DevOps - 6 years
- CI/CD Pipelines - 6 years
- AppDynamics - 6 years
Preferred Environment
Linux, Dynatrace, CI/CD Pipelines, APM, AppDynamics, Kubernetes, Ansible
The most amazing...
...thing I've done was participate in developing and implementing the new observability model for the whole company.
Work Experience
Engineer of Observability Architecture and Practices
Walmart
- Consulted, researched, and engineered architecture, deployment, and adoption of end-to-end monitoring and observability solutions for business applications and services.
- Designed and deployed the new observability model, including the definition, design, and multi-phase implementation aligned with Walmex's strategic business needs.
- Enhanced observability platforms for Walmex by consistently boosting the performance and user experience of critical applications through improved observability coverage and effectiveness.
- Automated the integration of observability solutions by consolidating findings with reporting and incident management platforms to enhance critical operations at Walmex, reducing problem detection and resolution times.
- Defined, designed, and deployed the required mechanisms and integrations for self-remediating operation, application, and hardware resource problems of the critical systems of Walmex.
- Fine-tuned implementation for the different aspects of the observability platforms, like dashboards, anomaly detection, and thresholds, among others, according to the technical and business requirements.
Analyst Engineer of Full-stack Observability
Alesia Labs
- Specialized in consulting, developing, and deploying monitoring and observability solutions, integrating technologies and platforms such as Application Performance Monitoring (APM), CD/CI, and Advanced RISC Machine (ARM).
- Researched and engineered new integrated products and solutions focused on the observability of complex systems and applications. Managed projects.
- Fine-tuned the AppDynamics monitoring solution to maximize observability of crucial applications, defining and implementing the monitoring and observability strategy in alignment with technical and business needs.
Technical Specialist Engineer of CNS and APM Solutions
Unified Networks
- Consulted on pre-sales and deployment of CNS solutions.
- Integrated APM, CD/CI, and ARM platforms. Worked on product engineering, technical research, development of enterprise solutions, and project management.
- Provided support and fine-tuned the AppDynamics monitoring solution following the clients' business requirements.
Product Specialist Engineer of APM Solutions
Impact Telecommunications
- Consulted on pre-sales and deployment of APM solutions.
- Engineered products and conducted technical research on solutions.
- Developed enterprise solutions and managed projects effectively.
Pre-sales and Deployment Engineer of APM Solutions
Vital Soluciones
- Consulted on pre-sales and deployment of APM solutions.
- Researched technical aspects, developed enterprise solutions, and managed projects efficiently.
- Migrated and tuned Dynatrace AppMon and SaaS monitoring solutions based on client requirements.
Experience
Automated Integration of Observability Solutions
Education
Master of Science Degree in Robotics and Advanced Manufacturing
Center for Research and Advanced Studies of the National Polytechnic Institute - Mexico City, Mexico
Engineer's Degree in Mechatronics
Polytechnic University of Pachuca - Zempoala, Hidalgo, Mexico
Certifications
Dynatrace Associate
Dynatrace
Skills
Tools
Dynatrace, AppDynamics, Ansible
Paradigms
DevOps
Platforms
Linux, Kubernetes, Azure
Languages
C++, Java, Python
Other
APM, Robotics, Mechatronics, CI/CD Pipelines, Embedded Systems, Machine Learning
How to Work with Toptal
Toptal matches you directly with global industry experts from our network in hours—not weeks or months.
Share your needs
Choose your talent
Start your risk-free talent trial
Top talent is in high demand.
Start hiring