Amanda is available for hire
Hire AmandaAmanda Menin
Verified Expert in Management Consulting
Organizational Design and People Strategy Expert
Sioux City, IA, United States
Toptal member since February 14, 2024
Bio
Amanda is an organizational effectiveness and people strategy expert specializing in organizational diagnosis, employee listening, workforce transformation, leadership effectiveness, and change. She combines industrial-organizational psychology, workforce analytics, and hands-on organizational experience to uncover root causes, translate complex people data into actionable insights, and design evidence-based solutions that improve organizational performance and employee experience.
Career Highlights
Organizational Effectiveness & Talent Management Partner
Cherokee Regional Medical Center
Organizational Development Consultant
State of South Dakota
Education Highlights
Master's Degree
Bellevue University
Bachelor's Degree
Bellevue University
Certification Highlights
Change Management Specialist
Management and Strategy Institute
Certified Labor Relations Professional
Michigan State University
Conflict Resolution Certificate
Cornell University
Case Studies
Manufacturing Turnaround: Organizational Effectiveness, Leadership & Conflict Resolution
Organizational EffectivenessEmployee RelationsLeadership DevelopmentOrganizational DiagnosticsConflict ResolutionOrganizational Design+ 36 more
Healthcare Team Conflict: Organizational Effectiveness & Conflict Resolution
Leadership CoachingOrganizational EffectivenessOrganizational DiagnosticsConflict ResolutionOrganizational DesignIndustrial & Organizational Psychology+ 18 more
Government Leadership Conflict: Independent Organizational Diagnosis
Employee RelationsOrganizational DiagnosticsConflict ResolutionIndustrial & Organizational PsychologyExecutive ConsultingManagement Consulting+ 8 more
Government Team Dysfunction: Organizational Diagnosis & Organizational Design
Team EffectivenessLeadership DevelopmentOrganizational EffectivenessOrganizational DiagnosticsConflict ResolutionOrganizational Design+ 17 more
Government Team Stabilization: Leadership Accountability & Conflict Resolution
Leadership CoachingEmployee RelationsTeam EffectivenessOrganizational EffectivenessOrganizational DiagnosticsConflict Resolution+ 13 more
Manufacturing Workforce Stabilization: Employee Experience & Organizational Effectiveness
Employee RelationsComplianceLeadership DevelopmentOrganizational EffectivenessBusiness Process AnalysisProcess Optimization+ 14 more
Healthcare Structured Hiring: I/O Psychology & Workforce Analytics
Industrial & Organizational PsychologyOrganizational DiagnosticsOrganizational DesignWorkforce AnalyticsBusiness Process AnalysisProcess Optimization+ 17 more
Expertise
- Advisory
- Conflict Resolution
- Industrial & Organizational Psychology
- Organizational Design
- Organizational Diagnostics
- Organizational Effectiveness
- Team Effectiveness
- Workforce Analytics
Work Experience
Qualtrics Reporting Expert | People Analytics Consultant
2024 - PRESENT
ghSmart
- Partnered with the chief product officer to transform complex assessment and survey datasets into standardized, executive-ready Qualtrics dashboards. One product built became part of a consulting offering, generating more than $1 million in sales.
- Built standardized reporting templates, data structures, and processes that improved consistency, efficiency, and quality across enterprise consulting engagements.
- Developed scalable reporting solutions that translated complex workforce data into actionable insights for executive decision-making.
Focus areas: Qualtrics, Data Architecture, Survey Data Modeling, Client Delivery Management, Database Schema Design, Change Management, Data Quality Control, People Analytics, Executive Presentations, Management Consulting, Organizational Change Management (OCM), Industrial & Organizational Psychology, Workforce Analytics, Business Analysis, Business Strategy, Executive Consulting, Business Intelligence (BI), Executive Dashboard Design, Executive Reporting, Workforce Strategy, Business Transformation, Stakeholder Engagement, Executive Decision Support, Survey Design & Methodology, Qualitative Interviewing, Employee Engagement Metrics, Workforce Metrics, KPI Scorecards, Talent Strategy, Cross-functional Coordination
Organizational Effectiveness & Talent Management Partner
2025 - 2026
Cherokee Regional Medical Center
- Redesigned interview practices hospital-wide using structured, behaviorally anchored guides and 5-point BARS scoring rubrics, reducing time-to-fill by 35% and increasing new-hire retention by 30%, reaching the hospital's best level in six years.
- Built and deployed management scorecards tracking financial, people, quality, and service metrics for 32 organizational leaders.
- Launched a new-hire 60- and 90-day assessment data pipeline to capture early-tenure sentiment and identify retention risk before it appears in turnover data.
- Designed and delivered leadership development programming incorporating structured team-huddle frameworks and quantitative validation measures, contributing to a 15% reduction in turnover in critical operational areas.
Focus areas: Advanced Excel, Workforce Metrics, KPI Dashboard Design, Executive Reporting, Capability Assessment, Executive Presentations, Healthcare, Organizational Change Management (OCM), Process Transformation, Organizational Effectiveness, Organizational Diagnostics, Conflict Resolution, Organizational Design, Industrial & Organizational Psychology, Workforce Analytics, Team Effectiveness, Advisory, Business Process Analysis, Process Optimization, Business Analysis, Business Strategy, Change Management, Executive Consulting, Root-cause Analysis (RCA), Business Intelligence (BI), People Analytics, Executive Dashboard Design, Employee Retention Strategy, Turnover Reduction, Employee Relations, Investigations, Leadership Coaching, Performance Management, Leadership Development, Employee Experience, Behavioral Interviewing, Employee Selection, Workforce Strategy, Business Transformation, Stakeholder Engagement, Executive Decision Support, Survey Design & Methodology, Qualitative Interviewing, Employee Engagement Metrics, KPI Scorecards, Strategic Restructuring, Talent Strategy, Job Architecture Taxonomy, Post-merger Integration, Lean Six Sigma, Crisis Management, Compliance Audit Defense, Business Continuity, Cross-functional Coordination, Organizational Strategy
Organizational Effectiveness Consultant
2024 - 2025
Robert Half International
- Stabilized a highly diverse 24/7 food manufacturing facility (Michael Foods) through employee relations leadership and high-risk investigations, including termination of a senior leader.
- Partnered on enterprise job architecture and skill frameworks across 19 manufacturing facilities following acquisition activity, standardizing more than 100 job descriptions and improving consistency in roles, career paths, and workforce planning.
- Maintained workforce data integrity, operational continuity, and leadership performance metrics at a major manufacturing site during an executive transition.
- Designed and deployed self-service kiosks across all 19 sites, simplifying workforce processes and reducing administrative burden.
Focus areas: Data Integration Tools, Post-merger Integration, Workflow Optimization, Standard Operating Procedures Development, Executive Presentations, Organizational Change Management (OCM), Organizational Effectiveness, Process Optimization, Management Consulting, Employee Relations, Investigations, Leadership Coaching, Strategic Restructuring, Job Architecture Taxonomy, Workforce Taxonomy, Cross-functional Coordination, HR Transformation, Organizational Strategy
Organizational Turnaround & Workforce Strategy Manager
2023 - 2024
Hearthside Food Solutions
- Resolved more than 75 backlogged active employee grievances through structured conflict resolution, achieving zero arbitrations and zero union charges while reducing Step 2 grievances by 75% following leader training.
- Reduced plant turnover from approximately 40% to 20% through data-driven culture transformation plans and proactive, structured feedback channels.
- Restructured an underdeveloped HR function into a metrics-driven internal team, eliminating $120,000 in annual contract spend while reducing reactive HR workload by 25%.
- Led 70+ workplace investigations involving harassment, discrimination, and misconduct, with zero legal escalations or external claims during tenure.
Focus areas: Advanced Excel, Microsoft Power BI, Conflict Resolution, Compliance Gating, Strategic Restructuring, Change Management, Executive Presentations, Organizational Change Management (OCM), Organizational Effectiveness, Organizational Diagnostics, Organizational Design, Industrial & Organizational Psychology, Team Effectiveness, Advisory, Business Process Analysis, Process Optimization, Business Strategy, Executive Consulting, Root-cause Analysis (RCA), Employee Retention Strategy, Turnover Reduction, Employee Relations, Investigations, Leadership Coaching, Performance Management, Leadership Development, Employee Experience, Behavioral Interviewing, Employee Selection, Workforce Strategy, Business Transformation, Process Transformation, Stakeholder Engagement, Qualitative Interviewing, Workforce Metrics, Talent Strategy, Job Architecture Taxonomy, Workforce Taxonomy, Post-merger Integration, Lean Six Sigma, Crisis Management, Compliance Audit Defense, Business Continuity, Cross-functional Coordination, HR Transformation, Organizational Strategy
Organizational Development Consultant
2022 - 2023
State of South Dakota
- Partnered with executive leadership across 25 state agencies and the Governor's Office, serving 8,500+ employees, to diagnose organizational challenges and design targeted interventions.
- Conducted comprehensive organizational assessments combining qualitative interviews and quantitative survey analysis, with nearly 100% of recommended action items implemented by state leaders.
- Built Power BI dashboards and organizational development tools to analyze employee engagement data and inform executive strategy.
- Designed and facilitated leadership development programs using Kotter's 8-step and ADKAR frameworks, improving policy adoption rates by 40%.
Focus areas: Qualtrics, Microsoft Power BI, SPSS, Employee Engagement Metrics, Change Management, Qualitative Interviewing, Quantitative Data Modeling, Executive Presentations, Microsoft SQL Server, Organizational Change Management (OCM), Organizational Effectiveness, Organizational Diagnostics, Conflict Resolution, Organizational Design, Industrial & Organizational Psychology, Workforce Analytics, Team Effectiveness, Advisory, Business Process Analysis, Business Analysis, Business Strategy, Executive Consulting, Management Consulting, Root-cause Analysis (RCA), Business Intelligence (BI), Tableau, People Analytics, Executive Dashboard Design, Executive Reporting, Employee Retention Strategy, Employee Relations, Investigations, Leadership Coaching, Performance Management, Leadership Development, Employee Experience, Workforce Strategy, Business Transformation, Process Transformation, Stakeholder Engagement, Executive Decision Support, Survey Design & Methodology, Workforce Metrics, Strategic Restructuring, Talent Strategy, Crisis Management, Cross-functional Coordination, Organizational Strategy
Workforce Systems and Employee Experience Manager
2021 - 2022
IML Containers United States
- Maintained full plant staffing during COVID-19 through engagement surveys, supervisor leadership training, and rapid issue resolution while reporting to a CHRO based in Mexico.
- Digitized all employee records to “gold standard” (zero audit findings) and completely revamped new hire training with zero legal escalations.
- Operated with full decision-making authority as the sole HR leader for the plant.
- Redesigned employee onboarding using structured processes and feedback mechanisms, increasing new-hire retention by approximately 30%.
- Modernized workforce processes through digitization and coached operational leaders on communication, accountability, and problem-solving.
Focus areas: Compliance Audit Defense, Crisis Management, Executive Presentations, Organizational Change Management (OCM), Organizational Effectiveness, Organizational Diagnostics, Conflict Resolution, Organizational Design, Industrial & Organizational Psychology, Team Effectiveness, Advisory, Business Process Analysis, Process Optimization, Business Strategy, Change Management, Executive Consulting, Root-cause Analysis (RCA), Employee Retention Strategy, Turnover Reduction, Employee Relations, Investigations, Leadership Coaching, Performance Management, Leadership Development, Employee Experience, Behavioral Interviewing, Employee Selection, Workforce Strategy, Business Transformation, Process Transformation, Stakeholder Engagement, Survey Design & Methodology, Qualitative Interviewing, Employee Engagement Metrics, Workforce Metrics, Strategic Restructuring, Talent Strategy, Lean Six Sigma, Business Continuity, Cross-functional Coordination, Organizational Strategy
Organizational Development & Survey Analytics Intern
2020 - 2021
USAID
- Selected for a competitive remote internship supporting the Acquisition Office; focused on onboarding to USAID operations through regular leadership meetings, training, and exposure to global Foreign Service workflows.
- Collaborated with other interns to design employee engagement survey instruments for overseas Foreign Service officers, incorporating cultural and operational considerations for international embassies.
- Developed and delivered a virtual presentation to the Nation of Mozambique via U.S. Embassy channels.
- Supported data projects and strategic communications initiatives for the chief communications officer, translating organizational data into actionable insights.
Focus areas: Organizational Change Management (OCM), Survey Design & Methodology, Cross-functional Coordination
Senior Trade Analyst – Operational Analytics
2020 - 2021
Wells Enterprises
- Engineered a custom Tableau dashboard linking disparate databases to investigate and track trade offer error discrepancies.
- Reduced error investigation and resolution cycles from 10 minutes down to near-instantaneous execution via automated tracking.
- Trained cross-functional sales, customer service, and claims teams on data tools to eliminate workflow bottlenecks and data entry errors.
Focus areas: Tableau, Database Integration, SQL, Advanced Excel, Business Intelligence (BI), Business Analysis, Microsoft SQL Server, Organizational Change Management (OCM), Workforce Analytics, Business Process Analysis, Process Optimization, Root-cause Analysis (RCA), Executive Dashboard Design, Executive Reporting, Process Transformation, Lean Six Sigma, Cross-functional Coordination
Data Analyst – Enterprise Analytics & Reporting Systems
2019 - 2020
FIMCO Industries
- Built the business case for and led a migration from legacy SSRS reporting into an interactive, enterprise Tableau environment.
- Managed the full data installation, Agile dashboard design, and enterprise-wide change management rollout.
- Reverse-engineered core corporate financial statements into self-service executive dashboards for senior leadership.
Focus areas: Tableau, SQL Server Reporting Services (SSRS), SQL, Executive Dashboard Design, Agile, Self-service Analytics, Business Analysis, Executive Presentations, Microsoft SQL Server, Organizational Change Management (OCM), Workforce Analytics, Business Process Analysis, Process Optimization, Change Management, Root-cause Analysis (RCA), Business Intelligence (BI), Executive Reporting, Business Transformation, Process Transformation, Executive Decision Support, KPI Scorecards, Lean Six Sigma, Cross-functional Coordination
Business Intelligence Analyst – People Analytics & Workforce Systems
2018 - 2019
Hirschbach
- Reported directly to the VP of people and culture to deliver business intelligence and data tools for executive decision-making.
- Built a geospatial recruiting dashboard in Tableau, mapping regional zip codes to open account eligibility rules.
- Slashed candidate placement lead times and eliminated account assignment errors using automated data workflows.
Focus areas: Tableau, SQL, Business Intelligence (BI), Data-driven Recruitment, People Analytics, Business Analysis, Executive Presentations, Microsoft SQL Server, Organizational Change Management (OCM), Workforce Analytics, Executive Dashboard Design, Executive Decision Support, Workforce Metrics, KPI Scorecards, Cross-functional Coordination
Operations Support Specialist (Administrative)
2015 - 2018
CF Industries
- Provided operational and data support to plant leadership, assisting with data entry, safety reporting metrics, and regional compliance documentation.
- Streamlined office workflows and managed scheduling during a major career transition and educational period.
- Managed the management of change (MOC) process for the multibillion-dollar chemical engineering plants.
Focus areas: Compliance, Compliance Audit Defense, Business Continuity, Cross-functional Coordination
Air Traffic Control Specialist – High-reliability Operations & Systems Decision-making
2008 - 2014
Department of Transportation - Federal Aviation Administration
- Managed high-stakes operational decision-making in a safety-critical environment requiring continuous risk assessment and precision communication.
- Coordinated multiple interdependent systems in dynamic, high-pressure environments with zero tolerance for error.
- Applied systems thinking and rapid decision-making under time-critical conditions to maintain operational stability.
Focus areas: Crisis Management, Business Continuity, Cross-functional Coordination
Education
2020 - 2021
Master's Degree in Industrial and Organizational Psychology
Bellevue University - Bellevue, NE, USA
2012 - 2016
Bachelor's Degree in Sustainability Management
Bellevue University - Bellevue, NE, USA
Certifications
MARCH 2024 - PRESENT
Lean Six Sigma Black Belt
The Council for Six Sigma Certification
MARCH 2024 - MARCH 2027
PMI Agile Certified Practitioner (PMI-ACP)
Project Management Institute (PMI)
MARCH 2024 - PRESENT
Continuous Improvement Professional Award
Management & Strategy Institute
MARCH 2024 - PRESENT
Change Management Specialist
Management and Strategy Institute
NOVEMBER 2023 - PRESENT
Certified Labor Relations Professional
Michigan State University
FEBRUARY 2023 - PRESENT
Civil Treatment Workplace Instructor
ELI
JANUARY 2023 - PRESENT
ToP Facilitation Methods
The Institute of Cultural Affairs
OCTOBER 2022 - PRESENT
Conflict Resolution Certificate
Cornell University
MAY 2021 - FEBRUARY 2025
SHRM Senior Certified Professional (SCP)
Society for Human Resource Management
FEBRUARY 2021 - FEBRUARY 2024
Professional in Human Resources (PHR)
HR Certification Institute (HRCI)
Skills
Finance
Business Intelligence (BI)
Data & Analysis Software
Tableau, SQL
Industry Expertise
Lean Six Sigma, Healthcare
Other
Conflict Resolution, Change Management, Business Process Analysis, Process Optimization, Organizational Diagnostics, Advanced Excel, KPI Dashboard Design, Executive Reporting, Turnover Reduction, Qualitative Interviewing, Employee Retention Strategy, Root-cause Analysis (RCA), Executive Dashboard Design, Executive Presentations, Organizational Effectiveness, Employee Relations, Team Effectiveness, Leadership Coaching, Advisory, Investigations, Performance Management, Behavioral Interviewing, Employee Selection, Cross-functional Coordination, HR Transformation, Organizational Strategy, Microsoft Power BI, Qualtrics, Job Architecture Taxonomy, KPI Scorecards, Workforce Metrics, Leadership Development, Capability Assessment, Data Architecture, Survey Data Modeling, Client Delivery Management, Data Quality Control, Data Integration Tools, Workforce Taxonomy, Post-merger Integration, Business Continuity, Workflow Optimization, Standard Operating Procedures Development, Compliance Gating, Strategic Restructuring, SPSS, Employee Engagement Metrics, Quantitative Data Modeling, Compliance Audit Defense, Crisis Management, Database Integration, Self-service Analytics, Executive Decision Support, Data-driven Recruitment, Compliance, People Analytics, Survey Design & Methodology, Microsoft SQL Server, Business Analysis, Business Strategy, Executive Consulting, Management Consulting, Business Transformation, Organizational Change Management (OCM), Process Transformation, Stakeholder Engagement, Workforce Analytics, Organizational Design, Workforce Strategy, Employee Experience, Industrial & Organizational Psychology, Talent Strategy, Database Schema Design, SQL Server Reporting Services (SSRS), Agile
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