
Haider Ali
Verified Expert in Management Consulting
Management Consulting Expert
Karachi, Pakistan
Toptal member since August 10, 2026
Haider has 10 years of experience building product, supply, and analytics functions for Dastgyr, Daraz (Alibaba Group), and Afiniti. Across eCommerce and AI SaaS, he works on market entry, unit economics, and GTM strategy, and has delivered $120+ million in incremental revenue in those roles. At Dastgyr, Haider treated stalled growth as a supply problem rather than a demand one: supplier diversification and route consolidation lifted operational margins by 50% and tripled MRR to $600,000.
Career Highlights
Expertise
- Business Analytics
- Business Strategy
- Customer Experience Strategy
- eCommerce
- Financial Modeling
- Go-to-market (GTM) Strategy
- Profit & Loss (P&L)
- Supply Chain Optimization
Work Experience
Co-founder & Director of Growth & Strategy
Ace Labs
- Led the company through multiple pivots, from an on-premises (educational institutes) teaching company focused on STEM to a DTC edtech brand.
- Grew the company revenue by 20% Year-over-Year, bootstrapped. The current ARR is at USD 550,000, and an EBITDA of USD 130,000 per year.
- Drove the retention in the business, focusing on growing organic sales by designing age progression/graduation funnel-based products, which increased LTV by 260% while the CAC stayed static.
Global Head of Product, Data & Analytics
Dastgyr
- Grew monthly recurring revenue 3x, from $200,000 to $600,000, through product-led international expansion.
- Built the cross-border tech stack from zero to production using AI-assisted development, owning design, prototyping, sprint planning, and backlog prioritization as the bridge between business and engineering.
- Centralized the data and analytics function across global business units; established standardized KPI reporting, automated dashboards, data governance, and ETL pipelines.
Independent GTM Consultant
SwagMagic
- Built an ML-based lead scoring model to prioritize high-CLTV segments for a B2B startup, contributing to a $2 million increase in ARR.
- Created a production data pipeline to support continual support of the model and data enrichment.
- Helped centralize reporting for the outbound sales vertical, knitting together tighter, more robust attribution for SDRs and account executives.
Design Partner
Infino AI
- Shaped product design and platform strategy for an early-stage AI analytics startup's core offering as a design partner over six months.
- Helped design and build features targeting SMB businesses around data quality, automatic context building, and data warehouse optimization.
- Led the drive to include eCommerce connectors as a new ICP on top of the SMBs being targeted by Infino, expanding SOM by 43%.
Global Head of Supply, Analytics & Experience
Dastgyr
- Drove a 50% increase in global operational margins by leading cross-functional Agile teams to build volumetric modeling and route consolidation products.
- Grew global supply base by 40% and unlocked 6 new international markets through product-led supply acquisition and stakeholder alignment across engineering and business.
- Improved NPS from 22% to 68%, cut average case resolution from 290 minutes to 16 minutes, grew WoW retention from 73% to 92%, and reduced failed deliveries from 32% to 12% as central functional lead across all CX verticals.
Group Head of Data & Strategic Insights, Customer Experience
Daraz (Alibaba Group)
- Owned data and strategic insights for customer experience across 5 markets. The CX portfolio lifted the repurchase rate by 13 percentage points.
- Increased annual topline revenue by 11% (around $50 million) by improving first-order stickiness through predictive analytics and customer lifecycle optimization.
- Rebuilt the returns and refunds journey through product discovery and A/B testing. Return completion moved from 50% to 78%.
- Was a business owner of NPS, VOC reporting, and the gross-to-net funnel across 5 markets. NPS +4 ppt, support CSAT +4 ppt, 30-day repurchase +6 ppt.
- Cut CRM operational software costs by 60% YoY through end-to-end user journey friction analysis, with no loss in user engagement.
Data Science Architect (Level 5)
Afiniti
- Generated $60 million in incremental revenue for enterprise clients across LATAM and Europe by productizing and deploying real-time AI caller-to-agent matching models.
- Led a global data science organization of 24 across 6 countries; served on the global scoping committee for client acquisition, deployment viability, and ROI optimization.
- Led my team to successive streaks of internal competition wins to deliver the best uplift to our clients; a payout value of USD 1.1 million in bounty.
Data Analyst to Lead Data Scientist
Afiniti
- Progressed from Data Analyst to Lead Data Scientist over 5 years, ending as regional AI/DA head across LATAM and Europe.
- Led AI deployment programs for the largest telcos, banks, and insurance providers in each region.
- Coordinated across development, client services, and business stakeholders on feature scoping, revenue forecasting, and KPI lifecycle management.
Education
Bachelor's Degree in Electronics
PAF-KIET - Karachi, Pakistan
Skills
Finance
Business Intelligence (BI), Profit & Loss (P&L), Financial Modeling, Revenue Operations (RevOps), Cash Flow Forecasting, Budget Controls, Budgeting, Cash Flow, Pricing Strategy, Pricing, Financial Planning & Analysis (FP&A), Forecasting, Route to Market
Data & Analysis Software
SQL, R, Financial Data, Tableau
Output Software
Jira, Odoo, Google Sheets, Google Docs, Microsoft Excel
Other
Claude, A/B Testing, Predictive Analytics, Dashboards, Exploratory Data Analysis, Red Team Consulting, Data Science, Customer Experience Management, Customer Experience Strategy, Product Strategy, Customer Retention, eCommerce, Business Analytics, Unit Economics, CX Strategy, Strategy, Strategic Planning, Analytics, Reporting, AIM, Machine Learning Operations (MLOps), Cursor AI, Lovable, Supabase, Rapid Prototyping, Solution Design, Sprint Planning, Stakeholder Alignment, System Design, User Stories, Data Governance, Python, Google BigQuery, Business Strategy, Supply Chain Optimization, Systems Design, Go-to-market (GTM) Strategy, Funnel Optimization, LLM Fine-tuning, Databases, Business Feasibilities, Artificial Intelligence (AI), Revenue Growth, Enterprise AI, Supply & Demand, Net Promoter Score (NPS), Last Mile Logistics, Workforce Management (WFM), Objectives & Key Results (OKRs), Enterprise Data Management (EDM), STEM, MySQL, Data Engineering, Product Roadmaps, Automation, International Expansion, Statistical Modeling, Direct to Consumer (D2C), B2C, Cash Flow Analysis, BigQuery, Change Management, Business Process Improvement (BPI), Business Process Automation, Financial Data Analytics, Financial Analysis, Accounts Payable, Business Process Analysis, General Ledgers, Business Transformation, Financial Controls & Processes, B2B, Strategy Consulting, Logistics & Supply Chain, Business Process Optimization, Process Improvement, AI Adoption, Business Process Flow Diagrams, Strategy Planning, KPI Tracking, SOP Development, Operations Management, Business Planning, SaaS, Data Visualization, Claude Code, Notion, Agile, ETL, Miro, Shopify, Client Success, Enterprise SaaS, Contact Centers, Demand Planning, Demand Generation, Workforce Analytics, Data Analytics, Education, Product Design, Control Systems, R Programming, Sales, HubSpot CRM, Gong, Annual Budgets, Finance, Growth Strategy, Operations, Manufacturing Strategy, Capacity Planning, Subscriptions, Payments
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