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James De Janon
Verified Expert in Management Consulting
Management Consulting Expert
West Palm Beach, FL, United States
Toptal member since May 17, 2022
Bio
James is a performance-driven change transformation leader and supply chain practitioner who blends design thinking, Six Sigma, SAFe (Agile PM), and change methodologies to drive scalable, efficient, and sustainable software implementations and performance improvement initiatives. As the ‘glue’ between IT, business, software OEMs, SIs, and stakeholders, he’s led large-scale programs in 40+ countries for Fortune 100 companies, delivering billions in savings.
Career Highlights
Executive Director & Technology Portfolio Manager
JPMorgan Chase
Global Program Leader
Accenture
Education Highlights
Master's Degree
SDA Bocconi School of Management
Bachelor's Degree
University of California
Certification Highlights
Case Studies
Crisis Contingency Staffing Model for the Healthcare Industry
AgileAgile Program ManagementMedicineOperating ModelsHuman Resources (HR)Organizational Design+ 6 more
Software Release Process for VSI Power – Governance and Organizational Construct
Business Process AnalysisBusiness Process OptimizationGlobal StrategyRobotic Process Automation (RPA)Six SigmaSix Sigma Processes+ 7 more
Field Training and Evaluation Program (FTEP) | SWOT Analysis
SWOT AnalysisOrganizational DesignWorkshops
Contingency Labor Operating Model in Healthcare During COVID-19
Business Process AnalysisOrganizational DesignOrganization AssessmentOrganizational StructureChange LeadershipProject Leadership+ 9 more
Military Culture and Agile Program Management
ADKAR Change ModelAgileIASSC Certified Lean Six Sigma Black Belt (ICBB)Program DesignTeam LeadershipChange Management+ 6 more
Industry Expertise
- Business Services
- Management Consulting
- Information & Document Management
- HR & Staffing
- Custom Software & IT Services
- Holding Companies & Conglomerates
- Construction
- Consumer Services
Other Expertise
- Business Process Analysis
- Business Process Flow Diagrams
- Business Process Optimization
- IT Strategy
- Program Design
- Strategic Planning & Execution
- Supply Chain Management (SCM)
Work Experience
Executive Program Leader
2019 - PRESENT
Tribeca Management Consulting LLC.
- Worked for a veteran-owned consultancy focused on change transformation and performance improvement programs.
- Led the change management work stream on a major digitization initiative (EMR - electronic medical record implementation), leveraging a core team of 20 and a distributed team of dozens of healthcare professionals.
- Developed and managed a plan to create a user-centric, persona-based change model by incorporating a blend of design thinking, ADKAR, Six Sigma, and Agile PgM methodologies to help manage the technology, process, and human elements of change.
- Created an innovative organizational model that utilizes role splitting and attribute engineering to deliver a functional team structure that is directly linked and mapped to performance objectives.
- Featured in a peer-reviewed article on nursing management, where our work was detailed (Ow.ly/BEho50PNrQC).
Focus areas: Agile, Analytics, Six Sigma, Supply Chain Operations, Patient Services, Patient Care Coordination, Nursing, Medicine, Value Chain, Process Design, Finance, Healthcare IT, Team Leadership, Change Leadership, Business Consulting, Business Plan Consulting, Startups, Change Management, Organizational Change Management (OCM), Microsoft 365, Infrastructure as a Service (IaaS), Platform as a Service (PaaS), SaaS, Product Management, Transformational Leadership, Prosci ADKAR, Pitch Decks, Pitch Deck Consultant, Pitch Presentations, Financial Modeling, Business Development, Request for Proposal (RFP), Deal Desk, RFPs, Business Planning, Instructional Design, Training, Training & Training Content Development, Training Content, Business Strategy, RACI, Project Management
Supply Chain and Customer Data Analytics Expert
2024 - 2024
Coca-Cola Bottlers Japan
- Served as a supply chain and data analytics subject matter expert supporting the Coca-Cola Bottlers Japan account team.
- Created sales and account management support materials before and after client-facing meetings, including after-action reports, high-level SWOT assessments (account), and speaking points for account leadership.
- Worked with the account leader to create an approach strategy for expanding the Toptal footprint within the Coca-Cola Supply Chain Organization.
Focus areas: Supply Chain, Consumer Packaged Goods (CPG), Analytics, Sales, Accounts, Data, Business Consulting, Business Plan Consulting, Organizational Change Management (OCM), Product Management, Transformational Leadership, Prosci ADKAR, Pitch Decks, Pitch Deck Consultant, Pitch Presentations, Business Development, Business Planning, RACI, Project Management
Executive Director & Technology Portfolio Manager
2016 - 2019
JPMorgan Chase
- Managed a portfolio of strategic IT change initiatives centered around the bank’s cloud migration strategy.
- Utilized a blend of design thinking, Six Sigma, ADKAR/Kotter, and Agile PM to design and implement user-centric change strategies.
- Worked in close partnership with HR business partners across the bank to ensure alignment between change-impacted end-users and organizational priorities.
- Led the organizational integration of enterprise-wide strategic initiatives across the bank, ensuring alignment between enterprise programs and the bank’s overall financial and operational commitments.
Focus areas: ADKAR Change Model, Agile, Agile Program Management, Automation, Business Consulting, Six Sigma, SaaS, Six Sigma Processes, Change Leadership, Instructional Design, Training, Training & Training Content Development, Training Content, Business Strategy, RACI, Project Management
Executive Director
2014 - 2016
TURTLE & HUGHES
- Served as an executive program leader and led the first managed procurement account in Mexico for a US multinational operating its core manufacturing product lines in Mexico with a $10 billion annual original equipment manufacturer (OEM) business.
- Served as an account leader with profit and loss (P&L) and overall accountability for a program worth $25 million. Owned the relationship with Mexico and conducted all work in Spanish.
- Functioned as the key process architect for the program technology roadmap, including designing and deploying the order management and enterprise resource planning (ERP) interfaces.
Focus areas: Business Process Analysis, Business Process Optimization, Cost Analysis, Technology, IT Strategy, M&A (Buy-side), Manufacturing, Six Sigma Processes, Process Mapping, Process Improvement, Corporate, Communication, People Management, Business Transformation, Management Consulting, Strategy, Growth Strategy, Company Strategy, Pricing Models, Go-to-market (GTM) Strategy, SaaS, COO, Sourcing & Procurement, Organizational Design, Business Strategy, Executive Coaching, Market Research, Business Consulting, Business Plan Consulting, Change Management, ADKAR Change Model, Microsoft 365, Product Management, Transformational Leadership, Pitch Decks, Pitch Presentations, Financial Modeling, Business Development, Procurement, Business Planning, Training, Training & Training Content Development, RACI, Project Management
Advisory Services Senior Manager
2011 - 2014
EY
- Served as a management consultant and supply chain technology leader, focusing on supporting strategic growth accounts and critical programs for Fortune 100 companies and specializing in operating model transformation and supply chain.
- Led integrated teams comprised of the supply chain, tax, transfer pricing, legal, treasury, corporate finance, and IT to create and deploy operating models designed to maximize profitability and shareholder value and mitigate risk.
- Helped a global hi-tech manufacturing client develop a strategy and operating model to mitigate institutional risk associated with manufacturing operations in China, such as an intellectual property (IP) infringement.
- Built a data model for a leading pharmaceutical company to support procurement operations in the corporate ERP and order management systems.
- Developed a principal company and the supporting corporate infrastructure for an automotive industry OEM client needing to optimize its corporate tax exposure and foreign-based manufacturing operation.
Focus areas: Business Process Analysis, Business Process Optimization, Finance, Technology, M&A (Buy-side), Supply Chain Management (SCM), Manufacturing, Operating Models, Supply Chain, Process Mapping, Process Improvement, Consumer Products, Corporate, Communication, People Management, Business Transformation, Management Consulting, Strategy, Growth Strategy, Company Strategy, Pricing Models, Go-to-market (GTM) Strategy, SaaS, Sourcing & Procurement, Organizational Design, Business Strategy, Executive Coaching, Startups, Sales Effectiveness, Market Research, Business Consulting, Business Plan Consulting, Startup Consulting, Change Management, ADKAR Change Model, Organizational Change Management (OCM), Microsoft 365, Product Management, Transformational Leadership, Pitch Decks, Pitch Deck Consultant, Pitch Presentations, Financial Modeling, Business Development, Request for Proposal (RFP), Deal Desk, Procurement, RFPs, Business Planning, Instructional Design, Training, Training & Training Content Development, Training Content, RACI, Project Management
Global Program Leader
2008 - 2010
Accenture
- Led a strategic cost reduction program for a Fortune 50 company. Held full accountability for the P&L program worth $15 million, the client's indirect spending of $1.2 billion, and the client's business case of $74 million in committed savings.
- Managed a team of 126 fixed and variable delivery resources in nine countries across the US and Europe.
- Improved the P&L program from 8% to 22% in just under 12 months.
- Delivered $31 million in-year realized savings to client’s bottom line across seven indirect and three direct spend categories in 16 countries, with 85/15 hard-dollar savings to cost avoidance ratio.
- Created yearly working capital benefits of over $6 million, enabling funding flexibility for supply chain initiatives.
- Increased spend under management from $700 million to over $1.2 billion, achieving a savings run rate of $150 million.
Focus areas: Procure to Pay, Strategic Planning & Execution, Business Process Outsourcing (BPO), Process Mapping, Process Improvement, Luxury Goods, Consumer Products, Corporate, Communication, People Management, Business Transformation, Management Consulting, Strategy, Growth Strategy, Company Strategy, Go-to-market (GTM) Strategy, SaaS, COO, Sourcing & Procurement, Organizational Design, Business Strategy, Executive Coaching, Startups, Sales Effectiveness, Business Consulting, Business Plan Consulting, Startup Consulting, Change Management, ADKAR Change Model, Organizational Change Management (OCM), Microsoft 365, Product Management, Transformational Leadership, Pitch Decks, Pitch Deck Consultant, Pitch Presentations, Business Development, Request for Proposal (RFP), Procurement, RFPs, Business Planning, Instructional Design, Training, Training & Training Content Development, Training Content, RACI, Project Management
Principal and Global Program Leader
2006 - 2008
Capgemini
- Worked in India and Poland to design and implement managed service programs (MSP) for manufacturing and consumer packaged goods (CPG) clients who sought to outsource or offshore their applications' maintenance functions, i.e., core ERP.
- Developed service management models and talent hub designs to optimize the location of technical resources based on cost, country, profit, language localization, and critical needs analyses.
- Managed $19 million profit and loss for the manufacturing service line.
Focus areas: Business Process Analysis, Business Process Optimization, Cost Analysis, IT Strategy, Finance, Business Process Outsourcing (BPO), Business Process Flow Diagrams, Management Consulting, Strategy, Go-to-market (GTM) Strategy, SaaS, Sourcing & Procurement, Organizational Design, Business Strategy, Executive Coaching, Startups, Sales Effectiveness, Business Consulting, Business Plan Consulting, Change Management, ADKAR Change Model, Microsoft 365, Product Management, Transformational Leadership, Pitch Decks, Pitch Presentations, Business Development, Request for Proposal (RFP), Procurement, Business Planning, Training, Training & Training Content Development, RACI, Project Management
Education
1996 - 1997
Master's Degree in International Economics and Business Administration (MBA)
SDA Bocconi School of Management - Milan, Italy
1984 - 1988
Bachelor's Degree in Biochemistry and Political Science
University of California - San Diego, California, United States
Certifications
AUGUST 2024 - PRESENT
Change Management Certification
Cornell University
JUNE 2004 - PRESENT
Six Sigma Black Belt
CSSC
Skills
Industry Expertise
Consumer Products, Technology, Luxury Goods, Medicine
Finance
Market Research, Financial Modeling, M&A (Buy-side)
Other
Supply Chain Management (SCM), Program Design, Business Process Analysis, Business Process Optimization, Business Process Flow Diagrams, Root-cause Analysis (RCA), Value Stream Mapping, Six Sigma Processes, Business Process Outsourcing (BPO), Organizational Design, Organizational Change Management (OCM), Change Management, Project Management, Supply Chain, Process Mapping, Process Improvement, Agile Program Management, Corporate, Communication, People Management, Business Transformation, Chief of Staff, Management Consulting, Strategy, Go-to-market (GTM) Strategy, SaaS, COO, Sourcing & Procurement, Business Strategy, Startups, Business Consulting, Business Plan Consulting, ADKAR Change Model, Product Management, Transformational Leadership, Pitch Decks, Pitch Deck Consultant, Pitch Presentations, Request for Proposal (RFP), Procurement, Training, Training & Training Content Development, Training Content, RACI, Microsoft, IT Strategy, Lean, Operating Models, Procure to Pay, Strategic Planning & Execution, IT Outsourcing, Agile, Waterfall Methodology, Agile DevOps, Growth Strategy, Company Strategy, Pricing Models, Executive Coaching, Sales Effectiveness, Startup Consulting, Microsoft 365, Prosci ADKAR, Business Development, Deal Desk, RFPs, Business Planning, Instructional Design, Visio, Finance, Cost Analysis, Manufacturing, Global Strategy, Robotic Process Automation (RPA), Six Sigma, Workshops, Process Flows, Kaizen, Automation, Process Automation, SWOT Analysis, Organization Assessment, Organizational Structure, Change Leadership, Project Leadership, Team Leadership, Operating Analysis, Operating & Service Model Improvement, Team Management, Analytics, MacOS, Zoom, Human Resources (HR), Healthcare Services, Military, Nursing, General Medicine, Google, Microsoft Teams, Consumer Packaged Goods (CPG), Sales, Accounts, Data, Supply Chain Operations, Patient Services, Patient Care Coordination, Value Chain, Process Design, Healthcare IT, Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Design Thinking, IASSC Certified Lean Six Sigma Black Belt (ICBB), Military Operations, Staffing
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