Publication
5 Key Tips for Smarter Sales and Operations Planning Implementation
https://www.toptal.com/management-consultants/business-plan-writers/sales-and-operations-planning-implementation
Juan is currently unavailable
Juan Franco
Verified Expert in Management Consulting
Management Consulting Expert
Garwood, NJ, United States
Toptal member since June 8, 2022
Bio
Juan is a seasoned manager with 20 years of professional practice and extensive experience as a senior and advisory manager for corporations such as Mondelez International, Yanbal International, and PwC. With expertise in strategy, business planning, and process improvement, he led corporate projects generating over $2 million a year in savings and millions of dollars in revenue growth. As a freelancer, Juan would like to help his clients reach their business goals.
Career Highlights
General Manager | Owner
Anteros Solutions
Corporate Project Manager
Yanbal International
Education Highlights
Master's Degree
University of Cincinnati
Certification Highlights
Lean Six Sigma Green Belt Certification
The Council for Six Sigma Certification
Scrum Master Accredited Certification
International Scrum Institute
Case Studies
FMCG Multilevel Marketing Corporate Process Standardization and Centralization
CosmeticsPersonal CareCustomer Relationship Management (CRM)Order to Cash (O2C)MLMConsumer Products+ 5 more
Business and Strategy Reengineering of State Telecommunications and Waterworks Company
Business Process Re-engineeringOrganizational DesignPricingTelecom Business Support Systems (BSS)eTOMProcess Mapping+ 8 more
Large Oracle CX and ERP Implementation
Oracle ERPProcess ImprovementManagement Consulting
Expertise
- Business Intelligence (BI)
- Business Planning
- Enterprise Resource Planning (ERP)
- Management Consulting
- Process Improvement
- Project Management
- Sales & Operations Planning (S&OP)
- Strategic Planning
Work Experience
Senior Program Manager
2023 - PRESENT
Safran
- Charged with the plastics and compression molding programs that supply parts for customers like Boeing, Eaton, Spirit Airlines, and others.
- Improved the relationship with clients and managed demand.
- Improved supply chain effectiveness to fulfill client's requirements.
Focus areas: Business Administration, Supply Chain, Account Management
General Manager | Owner
2017 - 2024
Anteros Solutions
- Led large ERP implementation projects for PwC (SAP, Oracle, Microsoft Dynamics 365), leading internet service providers, and manufacturing and retailer companies.
- Defined and formulated TOC inventory management principles for a leading printing supplier, optimizing the purchasing processes and reducing product stock-outs by 30%.
- Founded the company and built a solid customer base.
Focus areas: PMO, Strategy, Process Improvement, Supply Chain, SAP ERP, Oracle ERP, Microsoft Dynamics, Enterprise Resource Planning (ERP), Microsoft Project, Microsoft Power BI, Microsoft Visio, Business Administration, Research, Project Management, Business Intelligence (BI), Warehouse Management, Process Design, Organizational Design, Invoicing, IT Project Management, Business Process Re-engineering, Purchasing, Customer Service, Microsoft Office, Management Consulting, Program Management, Construction, Building & Construction, Enterprise Software, Change Management, Objectives & Key Results (OKRs), Executive Presentations, Strategic Planning, Consulting, Business Models, Business Services, Procurement, Sourcing & Procurement, Implementation, Organizational Change Management (OCM), Microsoft 365, Request for Proposal (RFP), Business Development, Best Practices, Reporting
Corporate Business Improvement Manager
2013 - 2017
IAV Group
- Implemented a corporate shared service for 16 companies in the group and achieved the process and cost optimizations.
- Put in place an S&OP methodology for business planning, improving business results.
- Led the Dynamics GP and a warehouse management system implementation in four group companies.
- Supported the launch of two new business units—an auto parts retailer and an auto part manufacturing unit.
- Managed the ISO9001, ISO14001, and OHSAS18001 management systems implementation and operation.
Focus areas: PMO, Process Improvement, Business Planning, Strategy, Process Mapping, Enterprise Resource Planning (ERP), Microsoft Project, Microsoft Power BI, Business Administration, Research, ISO 9001, ISO 14001-2015, Health, Demand Planning, Project Management, Business Intelligence (BI), Process Design, Order to Cash (O2C), Business Process Re-engineering, Pricing, Sales Strategy, Purchasing, Marketing, Finance, Statistics, Applied Mathematics, Sales & Operations Planning (S&OP), Microsoft Office, Business Strategy, Operating Models, Program Management, Construction, Building & Construction, Enterprise Software, Objectives & Key Results (OKRs), Executive Presentations, Strategic Planning, Implementation, Organizational Change Management (OCM), Microsoft 365, Sales Planning, Reporting
Process Improvement Manager
2012 - 2013
Diners Club del Ecuador
- Defined and developed the process improvement area for the company and contributed to and coordinated definitions with the support of EY.
- Hired and trained the process improvement team focusing on Lean Six Sigma methodologies with the support of EY.
- Assessed the processes for the company's financial area, identifying and documenting over 100 processes.
Focus areas: Process Design, Process Mapping, Process Improvement, Business Administration, Project Management, Microsoft Office, Program Management, Lean Six Sigma, Best Practices
Senior Manager | Advisory
2008 - 2012
PwC
- Led a company-wide business organizational redesign for a large government waterworks and telecommunications company, redefining the strategy, business processes, and structure. Reversed a net loss of over $1.5 million a year in telecommunications.
- Helped a large commercial bank implement an ABC costing model, allowing management to make correct decisions regarding their financial products.
- Supported the definition and application of a new costing methodology for a large facility of a pharmaceutical corporation, allowing commercial focus on the most profitable products.
Focus areas: Strategy, Process Improvement, Business Planning, Organizational Design, Sustainable Advisory, Costing, Microsoft Project, Microsoft Visio, Business Administration, Research, Process Mapping, Project Management, PMO, Process Design, Invoicing, IT Project Management, Business Process Re-engineering, Telecom Business Support Systems (BSS), eTOM, Customer Service, Microsoft Office, Business Strategy, Operating Models, Management Consulting, Program Management, Change Management, Executive Presentations, Strategic Planning, Knowledge Management, Consulting, Business Models, Business Services, Procurement, Sourcing & Procurement, Implementation, Organizational Change Management (OCM), Energy Utilities, Supply Chain Optimization, Request for Proposal (RFP), Business Development, Best Practices, Reporting
Customer Supply Chain Manager
2005 - 2007
Mondelez International
- Implemented the S&OP methodology saving more than $400,000 in product write-off.
- Led on-shelf availability, the cost to serve, VMI, and EDI projects for the Western Andean Region, Ecuador, Peru, and Colombia.
- Supported the launch of diverse new product lines.
Focus areas: Demand Planning, Customer Service, Invoicing, Business Administration, Enterprise Resource Planning (ERP), Warehouse Management, Supply Chain, Order to Cash (O2C), Purchasing, Sales & Operations Planning (S&OP), Microsoft Office, Consumer Products, Consumer Packaged Goods (CPG), Procurement, Sourcing & Procurement, Implementation, Supply Chain Optimization, Sales Planning, Reporting
Corporate Project Manager
2000 - 2004
Yanbal International
- Reengineered and standardized processes for six international business units, including the CRM, order entry, warehousing, order picking, distribution, invoicing, and credit and collection.
- Put a corporate change board and an IT shared service for the corporation into operation, achieving over $2 million in savings.
- Implemented a warehouse management system for the corporate procurement center in the USA, achieving optimization of the supply chain to six countries in the corporation.
Focus areas: Strategy, IT Project Management, Process Improvement, Microsoft Project, Business Administration, Business Planning, Manufacturing Resource Planning (MRP), Project Management, PMO, Supply Chain, Process Design, Cosmetics, Personal Care, Customer Relationship Management (CRM), Order to Cash (O2C), MLM, Business Process Re-engineering, Sales Strategy, Sales & Operations Planning (S&OP), Microsoft Office, Consumer Products, Consumer Packaged Goods (CPG), Business Strategy, Operating Models, Program Management, Enterprise Software, Executive Presentations, Strategic Planning, Business Models, Implementation, Supply Chain Optimization, Sales Planning, Best Practices, Reporting
Project and Process Director
1997 - 2000
Yanbal International
- Defined and put into operation the PMO office, managing over three large projects a year and aligning project portfolio to business strategy.
- Implemented the MRPII and S&OP methodologies, improving sales and achieving around 15% inventory optimization.
- Set up the ISO9001 management system and completed a company-wide process mapping. Over 200 processes were documented and controlled.
Focus areas: PMO, Process Improvement, Strategy, Business Planning, Enterprise Resource Planning (ERP), Microsoft Project, Business Administration, ISO 9001, Process Mapping, Manufacturing Resource Planning (MRP), Project Management, Business Intelligence (BI), Process Design, Costing, IT Project Management, Cosmetics, Personal Care, Order to Cash (O2C), MLM, Sales & Operations Planning (S&OP), Microsoft Office, Consumer Products, Consumer Packaged Goods (CPG), Business Strategy, Program Management, Objectives & Key Results (OKRs), Executive Presentations, Strategic Planning, Business Models, Procurement, Sourcing & Procurement, Implementation, Sales Planning, Best Practices, Reporting
Production Master Scheduler | Manager
1993 - 1995
Yanbal International
- Led the implementation of the ERP Mapics XA successfully.
- Designed and implemented the facility for creams and lotions manufacture.
- Doubled the manufacturing throughput of the creams and lotions facility—from 45,000 to around 90,000 units per month, at the same time decreasing QA problems by about 40%.
Focus areas: Manufacturing, Manufacturing Resource Planning (MRP), Planning, Enterprise Resource Planning (ERP), Microsoft Project, Demand Planning, Project Management, Supply Chain, Costing, Cosmetics, Personal Care, MLM, Engineering, Microsoft Office, Consumer Products, Consumer Packaged Goods (CPG), Implementation, Supply Chain Optimization, Sales Planning
Other Experience
Education
2005 - 2007
Master's Degree in Business Administration (MBA)
Universidad Internacional SEK - Quito, Ecuador
1995 - 1997
Master's Degree in Environmental Engineering
University of Cincinnati - Cincinnati, OH, USA
1986 - 1992
Bachelor's Degree in Chemical Engineering
National Polytechnic School - Quito, Ecuador
Certifications
FEBRUARY 2023 - PRESENT
Lean Six Sigma Green Belt Certification
The Council for Six Sigma Certification
APRIL 2022 - PRESENT
Scrum Master Accredited Certification
International Scrum Institute
SEPTEMBER 2016 - PRESENT
ISO9001, ISO14001, OHSAS18001 Internal Audit Certification
Novatech, Ecuador
Skills
Output Software
Microsoft Project, Jira, Microsoft Dynamics
Finance
Business Intelligence (BI), Order to Cash (O2C), Pricing
Industry Expertise
Consumer Products, Health, Construction, Building & Construction, Lean Six Sigma
Data & Analysis Software
Oracle ERP
Other
Microsoft Office, Business Administration, Process Mapping, Process Improvement, Business Planning, Sales & Operations Planning (S&OP), Manufacturing Resource Planning (MRP), Demand Planning, Project Management, PMO, Cosmetics, Personal Care, Customer Relationship Management (CRM), MLM, Business Strategy, Management Consulting, Program Management, Strategic Planning, Consulting, Implementation, Request for Proposal (RFP), Best Practices, Microsoft Power BI, Microsoft Visio, Strategy, Enterprise Resource Planning (ERP), Purchasing, Warehouse Management, Process Design, Organizational Design, Costing, IT Project Management, Manufacturing, Business Process Re-engineering, Consumer Packaged Goods (CPG), Operating Models, Enterprise Software, Executive Presentations, Business Models, Business Services, Procurement, Sourcing & Procurement, Organizational Change Management (OCM), Microsoft 365, Sales Planning, Business Development, Reporting, Marketing, Finance, Engineering, Statistics, Research, Applied Mathematics, Scrum Master, ISO 9001, ISO 14001-2015, Certified ScrumMaster (CSM), Supply Chain, Sustainable Advisory, Customer Service, Invoicing, Planning, Telecom Business Support Systems (BSS), eTOM, Sales Strategy, SAP ERP, Change Management, Objectives & Key Results (OKRs), Knowledge Management, Account Management, Energy Utilities, Supply Chain Optimization
Collaboration That Works
How to Work with Toptal
Toptal matches you directly with global industry experts from our network in hours—not weeks or months.
1
Share your needs
Discuss your requirements and refine your scope in a call with a Toptal domain expert.
2
Choose your talent
Get a short list of expertly matched talent within 24 hours to review, interview, and choose from.
3
Start your risk-free talent trial
Work with your chosen talent on a trial basis for up to two weeks. Pay only if you decide to hire them.
Top talent is in high demand.
Start hiring