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Katie Enright
Verified Expert in Management Consulting
Management Consulting Expert
Walbridge, OH, United States
Toptal member since February 5, 2025
Bio
Katie is an accomplished, results-oriented executive with experience in business transformation, strategic planning, leadership development, employee development, and relationship-building. She has a demonstrated background in developing and implementing change initiatives that enhance service delivery, organizational performance, and employee experience. Katie focuses on meeting evolving customer needs while navigating the complexities of executive management across various industries.
Career Highlights
Senior Director
Link
Executive Director
Aspire Toledo
Leader
Owens Corning
Education Highlights
Master's Degree
Heidelberg University
Case Studies
Delivery of a Work-order Management Platform
Project ManagementChange ManagementExecutive CoachingBusiness TransformationControlsCustomer Experience
Lean Methodology Implementation to Change Education Outcomes in the Community
FundraisingLeanLean Project ManagementChange ManagementCommunity OutreachStrategy
Expertise
- Business Transformation
- Change Management
- Customer Experience
- IASSC Certified Lean Six Sigma Black Belt (ICBB)
- IT Project Management
- Management
- Project Management
- Strategy
Work Experience
Senior Director
2021 - 2025
Link
- Led strategic initiatives that transitioned the company from a startup to a mature organizational presence. I oversaw customer and employee transformation efforts, ensuring compliance and segmentation improvements.
- Directed large-scale strategic initiatives to enhance property technology practices and established and led a new department, focusing on people leadership and operational excellence.
- Handled the delivery of a work-order management platform that integrated customer requests, a $10 million capital project that saved $50 million. I integrated the accounts payable system for payment automation, with a $15 million annual savings.
- Established a project management office (PMO), managed the programs and teams that delivered the property technology platforms, and implemented KPIs, standards, and project management systems.
- Worked with vendors to establish strong relationships and implemented a product management team to lead post-delivery efforts.
- Produced and implemented a proposal for shared services, meeting financial and regulatory compliance.
- Developed a transformation strategy for delivering key projects, including road maps, budgets, technical deliveries, and change management strategies.
- Managed the strategic direction for property technology with an annual company investment of $125 million.
Focus areas: Project Management, Product Management, Vendor Management, Change Management, Lean, Customer Experience, Training & Training Content Development, Chief of Staff
Executive Director
2014 - 2021
Aspire Toledo
- Established a strong foundation for success by building a cross-sectional community initiative focused on data and continuous improvement strategies to improve education outcomes.
- Provided education, leadership, and mentorship in Lean Six Sigma methodology for community partners and a board of C-suite executives.
- Led strategic planning to establish long-term community funding plans and drive outcome delivery. I exercised detailed analysis and judgment to develop KPIs for the community to measure success.
- Developed meaningful long-term partnerships with national organizations to create exposure for the community and educated funders on how to evaluate successful program outcomes and invest in actionable initiatives.
- Built a comprehensive data system and program assessment tool to drive a culture of continuous improvement with providers.
- Directed the delivery of local tax funding to support universal pre-K in the community.
- Introduced qualitative research that included parents, teachers, and students to ensure all voices as customers were at the forefront of decisions. I also led the merger with United Way.
Focus areas: Community Outreach, K-12 Education, Education, Lean, Six Sigma
Leader
2000 - 2014
Owens Corning
- Served as the chief of staff to the CIO for SAP deployment. I led the development and implementation of a new SAP platform, incorporating customer feedback and training for system users and managing a team of 15 project managers for ERP delivery.
- Ran sessions with internal and external customers to understand client expectations and requirements. I developed training for all system users and ensured users were comfortable with the new platform.
- Led change, fostered collaboration, and enhanced productivity within a global matrix environment through relationship building between operational teams, IT, business units, and customers.
- Focused on Lean Six Sigma methodology to streamline processes and improve productivity, implemented the use of data-based decisions, and served as community relations liaison and chief of staff for community relations.
- Managed a team of 21 in process improvement and collections, developed dashboards to benchmark and improve operations, and built a scorecard to measure financial services and company performance against like-sized companies.
- Implemented comprehensive pricing strategies for building materials customers. I enhanced internal controls and metrics to improve pricing effectiveness and developed and managed a team of four leaders with 40 direct reports.
- Operated a portfolio with balances exceeding $500 million and led process changes in contract management and collections.
- Developed finance training programs for sales professionals to promote increased sales. I led a contract management change process and implemented changes for collections roles, including metrics and dashboards.
- Led the implementation of SOX and served as chief of staff to the CFO during bankruptcy proceedings.
Focus areas: Finance, Pricing, Project Management, Lean, Six Sigma Black Belt Certified
Education
2000 - 2001
Master's Degree in Business Administration (MBA)
Heidelberg University - Tiffin, OH, USA
Skills
Finance
Pricing, Fundraising, Budgeting
Other
Microsoft 365, Change Management, Management, Project Management, IT Project Management, Strategy, Business Transformation, IASSC Certified Lean Six Sigma Black Belt (ICBB), International Business, Finance, Customer Experience, Product Management, Vendor Management, Lean, Training & Training Content Development, Chief of Staff, Community Outreach, K-12 Education, Education, Six Sigma Black Belt Certified, Executive Coaching, Controls, Lean Project Management, SAP ERP, IT Projects, Billing Systems, Accounts Receivable, Credit Policy, Business Administration, Six Sigma
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