Margaret Redling
Verified Expert in Management Consulting
Management Consulting Expert
Mount Holly, NC, United States
Toptal member since March 16, 2026
Margaret helps companies turn big strategy into real action through leadership development, talent programs, and clear communication. With experience in high-growth startups and large organizations, she designs practical tools, training, and frameworks that help leaders lead and teams move forward. Margaret's approach blends business insight, people strategy, and a bit of creativity to help organizations grow and perform at their best.
Case Studies
Guiding Organizational Transformation Through Effective Change Management
Enterprise Performance Management Refresh
Enabling Leaders Manager Accelerator | Building Leadership Capability at Scale
Case Study: Building Scalable People Infrastructure for a High-growth Startup
Expertise
- Change Management
- Employee Engagement
- HR Operations
- Internal Communications
- Leadership Development
- Learning & Development
- Performance Management
- Talent Management
Work Experience
Co-founder
Wrestling With Talent
- Led change management, communications, and training for a major US services transformation, creating 40+ leader tools and resources that supported adoption across thousands of employees.
- Designed and facilitated 100+ leadership development sessions and workshops for managers and senior leaders, strengthening capabilities in communication, feedback, and accountability.
- Built scalable performance management frameworks, including competency models, review processes, and manager training, for multiple high-growth companies ranging from seed stage to Fortune 500.
- Developed multi-modal learning programs, including workshops, simulations, and enablement toolkits, that equipped 500+ leaders and employees with practical skills they could immediately apply.
Senior Director of Talent & Communications
Booster
- Pioneered the leadership framework with defined competencies, securing C-suite support. Executed leader programs for 60+ leaders and high-potentials, resulting in 25% internal promotions yearly.
- Established and managed bi-weekly all-leadership meetings, providing 360-degree coaching for individual leaders.
- Maintained company-wide attrition rate below 4% in 2023 or exhibited a 12-month increase in engagement scores from 35 to 75.
Director, Learning & Development
AvidXchange
- Designed and executed an extensive leadership development program encompassing competency building and structured development initiatives, resulting in the annual support of 100+ leaders.
- Provided vital support to VP talent development in implementing the talent planning process, offering training to talent partners, and collaborating with senior leaders on essential activities.
- Executed leadership programs for 60+ leaders and high-potential coaching initiatives for top performers that resulted in an average of 25% internal promotions each year.
Instructional Specialist
Lowe's Home Improvement
- Designed and implemented store training programs across sales skills, product knowledge, customer service, and in-aisle execution, incorporating e-learning, performance support tools, activity sheets, assessments, and hands-on practice resources.
- Led store onboarding redesign for appliance, flooring, and home décor departments by analyzing learning needs, working with cross-functional stakeholders, and making eCourses, learning guides, activity sheets, and role-specific training materials.
- Built strong partnerships with vendors, merchandising, marketing, and learning and development teams to identify training needs, improve deliverable standards, and integrate learning solutions into broader business priorities.
Education
PhD in Education
University of Houston - Houston, TX, USA
Master's Degree in Educational Psychology
University of Southern California - Los Angeles, CA, USA
Skills
Other
Learning, Instructional Design, Communication, Leadership, Performance Management, Talent Management, Change Management, Leadership Development, HR Operations, Learning & Development, talent development, Training & Training Content Development, Human Resources (HR), Remote Work, Communication Strategy, Organizational Change Management (OCM), Cognitive Psychology, Talent Acquisition, Employee Engagement, Internal Communications, Business Transformation, Consulting, Process Mapping, Vendor Management, Business Process Re-engineering, Recruitment, Organizational Design, Executive Coaching, HR Transformation, Organizational Strategy, Microsoft 365, Slack, Google, Payroll & Benefits, Compliance, people operations
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