Publication
Using AI-powered Enterprise Interfaces to Optimize Operational Efficiency
https://www.toptal.com/management-consultants/profitability-and-efficiency/ai-operational-efficiency
Raghav is available for hire
Hire RaghavRaghav Nyati
Verified Expert in Management Consulting
Management Consulting Expert
Bengaluru, Karnataka, India
Toptal member since April 26, 2022
Expertise
Business Analysis ConsultingMarket Research AnalystPricing AnalysisBusiness OperationsData Analysis ConsultingGrowth StrategyFinancial StrategyBusiness ModelingFinancial AnalysisFinancial ForecastingStartup ConsultingPitch Deck ConsultingBusiness DevelopmentMarket SizingSalesforce ConsultingHuman ResourcesCrowdfundingSmall Business Operations
Bio
Raghav is a strategy consultant specializing in SaaS/platform growth strategy, fundraising strategy, GTM strategy, TAM assessment and customer research, pitch decks, and product management. Over the last 10 years, he has worked with marquee enterprises across several industries, including Deloitte, JP Morgan, VMware, Salesforce, Anthem, and FICO, as well as over two dozen SaaS startups. Raghav has an MBA, a master's degree, and a BE from top-ranked Indian universities.
Career Highlights
Strategy Consulting Lead
Global Financial Services Company
Engagement Manager
Global Freelance Agency
Education Highlights
Master of Business Administration (MBA)
Indian School of Business
Master's Degree
Birla Institute of Technology and Science
Bachelor's Degree
Birla Institute of Technology and Science
Case Studies
Launching an Online Course on Blockchain for a Large Edtech Firm
Total Addressable Market (TAM)Sales PitchesBusiness Plan ConsultingProduct ManagementMarket AssessmentPitch Decks+ 30 more
Sales, GTM, and Branding Strategy for a European Startup Selling a Market-intelligence Platform
Email MarketingSales PitchesPitch DecksStartup ConsultingTotal Addressable Market (TAM)Copywriting+ 36 more
Driving Adoption of AI Technologies in the $7 Billion Sales Organization of a Big Four Company
New Product Business CasesArtificial Intelligence (AI)Sales Pipeline ManagementBusiness to Business (B2B)Sales PitchesTech Sales+ 37 more
Expertise
- Business Plan Consulting
- Customer Experience
- CX Strategy
- Management Consulting
- Market Research
- Pitch Decks
- Startup Consulting
- Total Addressable Market (TAM)
Work Experience
COO
2025 - 2025
Online Jewelry Retailing Chain
- Worked with one of Southeast Asia's largest online jewelry retailing chains.
- Sourced and onboarded engineering leads, developers, QA, and operations talent through APAC networks. Structured contract-to-hire, hourly, and hybrid fractional arrangements.
- Designed and stabilized the distributed remote operating model across engineering, product, QA, and operations. Defined org structure, reporting lines, KRAs, and ownership boundaries for a fully distributed APAC team.
- Built budget-to-hours planning, daily and weekly progress reporting, contractor utilization tracking, release governance, and escalation structures that gave leadership real-time visibility into delivery health.
Focus areas: Operations, Sales Operations, HR Operations, Unit Economics, Technology Consulting, Compliance, Customer Segmentation, Emerging Markets, Reporting, Claude, Analytics, Claude Code
Project Manager
2025 - 2025
Zoetis - Net Revenue Management
- Oversaw the movement of over 200 customer contracts that had been recalled (because a product line had been sold out by the firm) in Icertis (CLM software) to completion.
- Reviewed contract terms and pricing for over 150 contracts, reviewed hundreds of original purchase orders, and coordinated approvals across legal, finance and revenue management leaders.
- Developed base template for automatically generating contract and pricing information in Icertis based on over two dozen planned scenarios.
Focus areas: Contract Lifecycle Management (CLM), Purchase Orders, Business Operations, Business Technology, FinOps, Process Optimization, Project Management Operations, Business Process Management (BPM), Operational Assessments, Program Management, AI Agents, Data Warehousing, Technical Project Management, Agile Program Management, Business Transformation Program Management, Data Migration, Integration, PMO, Remote Work, Employee Training, Labor Efficiency Analysis, Vendor Management, Reporting, Claude, Analytics, Claude Code
Data and AI Strategist
2025 - 2025
Schneider Electric SE - Main
- Worked with the senior director of revenue management to validate pricing/discounting and start/end dates, product catalog, and other terms for over 100 contracts for an upcoming audit.
- Created a ChatGPT and Claude-based AI agent that helped track over 30% of data missing and stale contract terms-related errors in contracts automatically.
- Prepared Tableau-based leadership dashboards that visualized over a dozen data points for 1,000+ contracts that helped identify common causes of contract-related issues. Analysis to be utilized for over 3,000 active contracts under review.
Focus areas: Contract Lifecycle Management (CLM), Data Processing, Data Privacy, Financial Innovation, Cash Flow Modeling, Financial Forecasting, Databricks, SQL, AI Agents, Data Warehousing, Databricks, Technical Project Management, Prototyping, Accounting, Finance, Finance, BigQuery, Data Modeling, ETL, Executive Consulting, Mergers & Acquisitions (M&A), Enterprise Resource Planning (ERP), Data Migration, SAP, Remote Work, Employee Training, Unit Economics, Product Bundling, Technology Consulting, Business Research, Customer Segmentation, Reporting, Claude, Analytics, Apache Superset, Claude Code
Business Strategy Consultant
2025 - 2025
One of South East Asia’s Largest Retail Chains
- Developed a best-in-class process for optimizing and remodeling the order-to-cash (O2C) process.
- Created best practices in terms of hiring, people management, KPI design, governance and management structure, tech adoption, and upskilling based on leading global retailers like Walmart, Costco, and IKEA.
- Built a technology vendor landscape and technology transformation roadmap for them.
Focus areas: Business Development, Growth Strategy, Organizational Design, Business Strategy, Financial Modeling, Feasibility, Feasibility Studies, Operations, Business Process Improvement (BPI), Qualitative Research, Quantitative Research, Employee Stock Options, employee compensation, Dashboards, Automation, Market Trends, Client Presentations, Client Reporting, Strategy Development, Research, Board Reporting, Economics, Data Privacy, Data Processing, Purchase Orders, Financial Innovation, Corporate Strategy, Business Operations, Business Technology, Strategy, Process Optimization, Project Management Operations, Cash Flow Modeling, Business Process Management (BPM), Operational Assessments, Workflow Design, Digital Transformation, Operating & Service Model Improvement, Two-sided Marketplaces, Technical Project Management, Prototyping, BigQuery, Executive Consulting, Agile Program Management, Enterprise Resource Planning (ERP), Business Transformation Program Management, Data Migration, Integration, PMO, SAP, Human Resources (HR), HR Operations, Remote Work, Employee Training, Labor Efficiency Analysis, Sales Compensation, Chief Operations Officer (COO), Vendor Management, Product Bundling, Corporate Benchmarking, Technology Consulting, Compliance, Positioning, Proptech, Business Research, Customer Segmentation, Emerging Markets, Reporting, Claude, Analytics, Claude Code
GTM Consultant – Generative AI, Startups
2023 - 2024
Amazon.com (AWS)
- Developed a comprehensive generative AI market assessment study for AWS (APAC) covering top use cases, VC investment trends, market sizing and growth projections, cloud service provider trends, innovation, and potential startup partners for AWS.
- Created an in-depth digital maturity and cloud adoption assessment of APAC SMBs by surveying and selectively interviewing over 1,200 SMB businesses in APAC. Recommended marketing, sales, and partnership strategies to target this audience.
- Identified 20 generative AI startups suitable for AWS acquisition. Evaluated startups based on financial metrics (funding, TAM, growth projections) and non-financial factors (technology synergies, innovative technology, access to strategic data).
Focus areas: Startups, Mergers & Acquisitions (M&A), Market Research, Generative Artificial Intelligence (GenAI), Artificial Intelligence (AI), Innovation, Innovation Strategy, Venture Capital, Seed Fundraising, Early-stage Venture Capital, Fundraising Consultant, Customer Analysis, Process Flows, Data Visualization, Monetization Models, Revenue Modeling, Customer Success, Commercialization, Business Operations, Process Design, ROI, Pricing Plans, Financial Analysis, Consulting, Profitability Analysis, Customer Experience, Customer Experience Management, Management, Research, Workshops, Key Performance Indicators (KPIs), Objectives & Key Results (OKRs), Private Equity, Series A, Market Research & Analysis, Cash Flow, Profit & Loss (P&L), B2B Marketing, Go-to-market (GTM) Strategy, Market Entry, Market Research, Market Sizing, Monetization, Monetization Models, Marketing Mix, Sales Optimization, Competition Research, Competitive Analysis, Competitive Intelligence, Competitor Analysis & Profiling, Market Research, Market Research & Analysis, Market Research Analyst, Real Estate Modeling, Marketing Plans, Offshoring, Market Strategy and Research Product Manager, Product Strategy, Strategy Consulting, AI Product Management, Microsoft Power BI, Feasibility, Feasibility Studies, Operations, Qualitative Research, Quantitative Research, Intellectual Property, Dashboards, Board Presentations, Data Analysis, Reporting, Finance, Automation, Data Rooms, Market Trends, Client Presentations, Client Reporting, Data Interpretation, Strategy Development, Research, Board Reporting, Strategic Partnerships, Economics, Data Privacy, Incubator Management, Artificial Intelligence (AI), Business Technology, Strategy, FinOps, Cash Flow Modeling, Financial Forecasting, Business Process Management (BPM), Digital Transformation, Operating & Service Model Improvement, Two-sided Marketplaces, Databricks, Program Management, SQL, AI Agents, Data Warehousing, Databricks, Prototyping, BigQuery, Data Modeling, Executive Consulting, Agile Program Management, Business Transformation Program Management, Integration, PMO, SAP, Remote Work, Employee Training, Sales Compensation, Vendor Management, Unit Economics, Product Bundling, Corporate Benchmarking, Equity Research, Technology Consulting, Positioning, Business Research, Customer Segmentation, Emerging Markets, Reporting, Claude, Analytics
Fundraising Consultant and Growth Strategist
2021 - 2024
Several SaaS Startups
- Helped a European SaaS startup raise 800,000€ by developing pitch decks, revenue projection model, and valuation model for them. Also identified investor segments and investor outreach strategies.
- Helped the head of marketing at a series-A funded edtech company acquire 3x more clients within four months through strategic content marketing efforts: keyword targeting, SEM and Instagram ads, email marketing, etc.
- Developed the growth strategy, including customer segmentation, customer outreach campaign, sales pitch, platform pricing model, and growth forecast model, for a US-based B2B fintech platform (credit lending).
- Developed business case and financial models to help an ML product's founder secure $6 million of funding (in terms of people resources, technology credits, and funds) from Deloitte US Sales leadership.
- Developed pitch deck and revenue forecast model to help a Canada-based team raise $1.5 million for a Gen-AI-based transcription product that worked for law enforcement agencies.
- Developed growth strategy and valuation model for an India-based technology service company that had developed an integration platform for health insurance claims. The company was able to raise $3 million for the platform from existing PE investors.
Focus areas: Growth Strategy, Go-to-market (GTM) Strategy, Financial Modeling, Pitch Decks, Search Engine Optimization (SEO), Search Engine Marketing (SEM), Software Development Management, Business Analysis, Business Processes, Business Process Analysis, Microsoft 365, Business Process Flow (BPF), Performance Improvement, Investor Presentations, New Business Development, Digital Banking, Online Banking, Fintech, Banking & Finance, Microsoft Visio, Operational Excellence, Monetization, Influencer Marketing, SaaS Product Management, E-learning, Social Media Platforms, Performance Management, Sales Strategy, Subscriptions, Venture Capital, Seed Fundraising, Early-stage Venture Capital, Early-stage Funding, Fundraising Consultant, Insurance, Customer Analysis, Process Flows, Data Visualization, Monetization Models, Revenue Modeling, Customer Success, Strategic Marketing, Commercialization, Sales Operations, Business Operations, Process Design, Chief of Staff, COO, ROI, Pricing Plans, Consulting, eCommerce, Cost Analysis, Profitability Analysis, Gross Margins, Unit Pricing, Customer Experience Management, Management, Experience Strategy, Research, Workshops, Key Performance Indicators (KPIs), Objectives & Key Results (OKRs), Private Equity, Series A, Market Research & Analysis, Market Research Analyst, P&L Analysis, Sales Pipeline Management, SaaS Sales, Microsoft Excel, Cash Flow, Profit & Loss (P&L), Go-to-market (GTM) Strategy, Market Entry, Market Research, Market Sizing, Monetization, Monetization Models, Marketing Mix, Financial Planning & Analysis (FP&A), Three-statement Modeling, Education Technology (Edtech), Competition Research, Competitive Analysis, Competitive Intelligence, Competitor Analysis & Profiling, Market Research, Market Research & Analysis, Market Research Analyst, Product Management, Real Estate Modeling, Marketing Plans, Offshoring, B2B Lead Generation, Artificial Intelligence (AI), User Personas, Market Strategy and Research Product Manager, Product Strategy, Data Analysis Consultant, Strategy Consulting, AI Product Management, Microsoft Power BI, Feasibility, Feasibility Studies, User Research, Quantitative Research, Intellectual Property, Global Banking, Employee Stock Options, employee compensation, Dashboards, Board Presentations, Google Sheets, Data Analysis, Reporting, Finance, Tableau, Automation, Data Rooms, Market Trends, Client Reporting, Data Interpretation, Strategy Development, Research, Strategic Partnerships, Presales, Economics, Contract Negotiation, Data Privacy, New Product Development, Financial Innovation, Incubator Management, Corporate Strategy, Artificial Intelligence (AI), Business Technology, Strategy, FinOps, Cash Flow Modeling, Financial Forecasting, Digital Transformation, Operating & Service Model Improvement, Two-sided Marketplaces, Program Management, SQL, Data Warehousing, Prototyping, Accounting, Finance, Data Modeling, Agile Program Management, Mergers & Acquisitions (M&A), Business Transformation Program Management, Data Migration, Integration, PMO, Remote Work, Sales Compensation, Chief Operations Officer (COO), Entertainment & Leisure, Vendor Management, Unit Economics, Product Bundling, Corporate Benchmarking, Equity Research, Technology Consulting, Positioning, Proptech, Business Research, Customer Segmentation, Emerging Markets, Financial Services, Reporting, Analytics, Telecommunications
M&A Consultant
2022 - 2023
Private Equity Firm (Healthcare Focused)
- Identified Top 20 acquisition targets from healthtech startups and federal contract-focused technology providers. Selection criteria included relevance to federal health agencies, growth potential, AI/advanced tech use, and strategic data access.
- Prepared a report on "AI-startups for US Federal Health agencies" covering the health-tech startup ecosystem, federal health agencies' technology investment interests, technology and business model innovation, investment landscape, etc.
- Created a market assessment report covering the latest business and pricing models, GTM and customer acquisition strategies, and partnerships that are winning and expected to win in the next five years in the Medicare and Medicaid markets.
Focus areas: Mergers & Acquisitions (M&A), Market Research, Company Analysis, Target Profiles, Business Development, Sales Funnel, Sales Effectiveness, Machine Learning, Revenue & Expense Projections, Operating Models, Consumer Health, Pharmaceuticals, Customer Research, Accountability, Investments, Planning, Small Business, Strategic Planning & Execution, Investment Ideas, Value Proposition, Fundraising Strategy, Growth, Nutrition & Supplements, Apps, B2B Partnerships, Partnerships, Sales Growth, B2B, Digital Marketing, Business to Business to Consumer (B2B2C), Excel 2016, Investor Presentations, Microsoft Visio, Investment Banking, Wellness, Healthcare, Product Benchmarking, Benchmarking, Monetization, Venture Capital, Healthcare IT, Early-stage Venture Capital, Early-stage Funding, Fundraising Consultant, Customer Analysis, Data Visualization, Monetization Models, Revenue Modeling, Customer Success, Commercialization, Process Design, ROI, Pricing Plans, Financial Analysis, Consulting, P&L Forecasting, Management, Research, Workshops, Key Performance Indicators (KPIs), Objectives & Key Results (OKRs), P&L Management, Private Equity, Series A, Market Research & Analysis, Microsoft Excel, Cash Flow, Profit & Loss (P&L), B2B Marketing, Go-to-market (GTM) Strategy, Market Entry, Market Research, Market Sizing, Monetization, Monetization Models, Financial Planning & Analysis (FP&A), Competition Research, Competitive Analysis, Competitive Intelligence, Competitor Analysis & Profiling, Market Research, Market Research & Analysis, Real Estate Modeling, Marketing Plans, Healthtech, Offshoring, Artificial Intelligence (AI), Healthtech, Market Strategy and Research Product Manager, Data Analysis Consultant, Strategy Consulting, AI Product Management, Feasibility, Feasibility Studies, Qualitative Research, Quantitative Research, Dashboards, Board Presentations, Google Sheets, Data Analysis, Reporting, Data Rooms, Market Trends, Client Presentations, Client Reporting, Data Interpretation, Strategy Development, Research, Board Reporting, Strategic Partnerships, Economics, Contract Negotiation, Data Privacy, Data Processing, Financial Innovation, Corporate Strategy, Artificial Intelligence (AI), Business Technology, Strategy, FinOps, Cash Flow Modeling, Financial Forecasting, Program Management, Accounting, Finance, Finance, Executive Consulting, Agile Program Management, Remote Work, Unit Economics, Product Bundling, Corporate Benchmarking, Equity Research, Technology Consulting, Compliance, Positioning, Business Research, Emerging Markets, Financial Services, Reporting, Analytics
Strategy Consulting Lead
2022 - 2022
Global Financial Services Company
- Built a target operating model (TOM) covering SaaS KPIs at corporate and BU levels, an operating model for the product, direct sales, partner enablement, and CX organizations, and a three-year transformation roadmap based on the SaaS vision.
- Developed future state customer personas, customer journeys, customer service delivery models, and direct and partner-driven sales models that would enable the company to profitably meet customer expectations in a SaaS environment.
- Conducted 25+ detailed interviews, focus group meetings, and workshops with the firm's leaders and developed a firm-internal POV on the current state of operations, the desired state, and the immediate challenges on the path to the future SaaS state.
- Defined target state KPIs, customer journeys, and the transformation roadmap to help the company's customer service org transform itself to meet the requirements of its future state SaaS operating model.
Focus areas: Business Technology, Enterprise SaaS, Target Operating Models, Change Management, Program Management, Enterprise Resource Planning (ERP), Customer Journey, Storytelling, Branding, Content Writing, Communication, Cloud, Business Plan Consulting, Business Planning, Enterprise Software, Business Strategy, Business Models, Pricing Consulting, Launch Strategy, Idea Validation, Early-stage Startups, Go-to-market (GTM) Strategy, Strategy, Go-to-market Plans, Marketing, Sales, Product Launch, Business Cases, Analysis, Large-scale Projects, Business Analysis, Marketplaces, Data Analysis, Forecasting, Growth Strategy Consultants, Digital Transformation, Presentations, Executive Presentations, Strategic Planning, Knowledge Management, Workshops, Market Entry, New Product Rollout, Opportunity Identification, Product-market Fit, Startup Consulting, Pitch Deck Consultant, Crowdfunding, Valuation, Startup Funding, Structure, Financial Planning & Analysis (FP&A), SaaS, Marketing Leadership, Chief Marketing Officer (CMO), SWOT Analysis, Market Research, Market Sizing, Market Research & Analysis, Total Addressable Market (TAM), Digital Banking, Market Research Analyst, Financial Products, Financing, Market Segmentation, Surveys, Pricing Models, Pricing Strategy, Price Positioning, Competitor Analysis & Profiling, Software, United States, Human Resources (HR), Management Consulting, Microsoft PowerPoint, Company Strategy, Business Consulting, Excel 365, Data Management, Business Intelligence (BI), Competitive Analysis, Corporate, Corporate Structure, Culture, Marketing Strategy, Process Improvement, Process Mapping, Operational Efficiency Improvement, Process Control, Process Flows, Process Automation, Business Modeling, Technology, Social Media, Software as a Service (SaaS), Sales Funnel, Sales Effectiveness, Finance Transformation, Machine Learning, Revenue & Expense Projections, Operating Models, Business Transformation, TOM, Customer Research, Salesforce, CX Strategy, Customer Service, Customer Service Strategy, Customer Experience, Order to Cash (O2C), Supply Chain Management (SCM), Business Model Strategy, Organizational Design, Coaching, Playbook, Accountability, Investments, Planning, Small Business, Strategic Planning & Execution, Investment Ideas, Value Proposition, Fundraising Strategy, Growth, Apps, B2B Partnerships, Partnerships, Sales Growth, B2B, Digital Marketing, Business to Business to Consumer (B2B2C), Excel 2016, Search Engine Optimization (SEO), Software Development Management, Business Processes, Business Process Analysis, Microsoft 365, Business Process Refinement, Business Process Flow (BPF), Performance Improvement, Investor Presentations, New Business Development, Online Banking, Fintech, Banking & Finance, Platform as a Service (PaaS), Product Benchmarking, Benchmarking, Incentive Plan Design, Incentive Simulations, Operational Excellence, Agile Coaching, Organizational Strategy & Design, Organizational Change Management (OCM), Product Design, Monetization, Influencer Marketing, SaaS Product Management, Hiring Process Development, Performance Management, Sales Strategy, Subscriptions, Insurance, Customer Analysis, Process Flows, Product Owner, Data Visualization, Monetization Models, Revenue Modeling, Customer Success, Commercialization, Sales Operations, Business Operations, Process Design, Chief of Staff, COO, ROI, Compensation, Compensation Programs, Equity Compensation, Stock-based Compensation, Financial Analysis, Consulting, Compensation Plans, Cost Analysis, Profitability Analysis, Gross Margins, Unit Pricing, P&L Forecasting, Customer Experience, Customer Experience Management, Management, Experience Strategy, Research, User Experience Strategy, Workshops, Key Performance Indicators (KPIs), Objectives & Key Results (OKRs), Operations, Project Management, P&L Management, Series A, Market Research Analyst, P&L Analysis, Sales Pipeline Management, SaaS Sales, Microsoft Excel, Cash Flow, Profit & Loss (P&L), B2B Marketing, Go-to-market (GTM) Strategy, Market Entry, Market Research, Monetization, Monetization Models, Three-statement Modeling, Sales Optimization, Competition Research, Competitive Analysis, Competitive Intelligence, Competitor Analysis & Profiling, Market Research, Market Research & Analysis, Market Research Analyst, Project Management, Real Estate Modeling, Marketing Plans, Offshoring, B2B Lead Generation, CRM Systems, Deal Desk, RFPs, Organizational Analysis, User Personas, Market Strategy and Research Product Manager, Strategy Consulting, AI Product Management, Microsoft Power BI, Feasibility, Feasibility Studies, Operations, Business Process Improvement (BPI), User Research, Quantitative Research, Global Banking, employee compensation, Dashboards, Board Presentations, Google Sheets, Data Analysis, Reporting, Tableau, Automation, Market Trends, Client Presentations, Client Reporting, Data Interpretation, Strategy Development, Research, Strategic Partnerships, Presales, Economics, Contract Negotiation, Data Privacy, Data Processing, Purchase Orders, New Product Development, Corporate Strategy, Business Operations, Business Technology, Strategy, FinOps, Process Optimization, Project Management Operations, Financial Forecasting, Business Process Management (BPM), Operational Assessments, Workflow Design, Operating & Service Model Improvement, Databricks, Program Management, Data Warehousing, Technical Project Management, Prototyping, ETL, Executive Consulting, Agile Program Management, Mergers & Acquisitions (M&A), Business Transformation Program Management, Data Migration, Integration, PMO, SAP, HR Operations, Remote Work, Employee Training, HR Transformation, Labor Efficiency Analysis, Sales Compensation, Chief Operations Officer (COO), Unit Economics, Product Bundling, Technology Consulting, Positioning, Business Research, Financial Services, Reporting, Analytics
Engagement Manager
2022 - 2022
Global Freelance Agency
- Developed a commercialization strategy for the IT captive (20,000+ FTEs) of a Fortune 50 insurance company; covered end-to-end capabilities, from target account identification, lead generation, and sales deck preparation to delivery readiness assessment.
- Helped a $50 billion health insurance firm redesign its claims repricing process and set up a PMO function to enable the firm to streamline its network discounting process. These processes are critical to a health insurance firm's sales success.
- Managed the entire commercialization team from India for the IT captive (20,000+ FTEs) of a Fortune 50 insurance company. Took ownership of all RFP/proposal submissions and program management of all downstream workstreams.
- Designed the CRM and sales enablement strategy for a boutique strategy consulting firm working with US healthcare insurance clients. The firm is revising its sales processes based on the recommendations.
- Worked with customer service leaders at an ITO service provider (when it was revamping its GTM process) to define the new customer touchpoints, customer service processes, KPIs, and call center and service desk software requirements.
- Helped a Fortune 50 insurance company set up and run workforce utilization reports in Workday for its India-based GCCs.
Focus areas: Sales, Go-to-market (GTM) Strategy, Sales Strategy, Client Services, Commercialization, Sales & Channel Enablement, Voice of the Customer (VoC), Growth Marketing, Target Operating Models, Change Management, Program Management, Project Management, IT Program Management, Storytelling, Edtech Design, Startups, Content Writing, Communication, Business Plan Consulting, Business Planning, Enterprise Software, Business Strategy, Business Models, Business Development, Telehealth, Pricing, Launch Strategy, Idea Validation, Early-stage Startups, Strategy, Go-to-market Plans, Marketing, Product Launch, Business to Consumer (B2C), Business Cases, Tableau, Analysis, Large-scale Projects, Business Analysis, Marketplaces, Data Analysis, Health & Wellness, Forecasting, Wellness, Growth Strategy Consultants, Digital Transformation, Logistics, Presentations, Executive Presentations, Strategic Planning, Knowledge Management, Workshops, Market Entry, New Product Rollout, Opportunity Identification, Product-market Fit, Pitch Deck Consultant, Valuation, Startup Funding, Structure, SaaS, Blockchain, SWOT Analysis, Digital Marketing Strategy, Marketing Mix, Market Research, Market Sizing, Market Research & Analysis, Total Addressable Market (TAM), Asia-Pacific (APAC), Singapore, Market Research Analyst, Financing, Market Segmentation, Surveys, Pricing Models, Pricing Strategy, Price Positioning, Competitor Analysis & Profiling, Software, United States, Human Resources (HR), Management Consulting, Microsoft PowerPoint, Company Strategy, Business Consulting, Excel 365, Data Analytics, Data Management, Business Intelligence (BI), Competitive Analysis, Corporate, Corporate Structure, Culture, Marketing Strategy, Process Improvement, Process Mapping, Operational Efficiency Improvement, Process Control, Process Flows, Process Automation, Business Modeling, Technology, Enterprise SaaS, Social Media, 3D Modeling, Cloud Computing, Software as a Service (SaaS), Sales Funnel, Sales Effectiveness, Finance Transformation, Machine Learning, Budgeting, Operating Models, Business Transformation, TOM, EMEA, Consumer Health, Customer Research, Salesforce, CX Strategy, Customer Service, Customer Service Strategy, Customer Experience, Order to Cash (O2C), Marketing Communications (MarCom), Business Model Strategy, Organizational Design, Coaching, Accountability, Investments, Planning, Small Business, Strategic Planning & Execution, Investment Ideas, Value Proposition, Growth, Apps, B2B Partnerships, Partnerships, Sales Growth, B2B, Digital Marketing, Business to Business to Consumer (B2B2C), Excel 2016, Search Engine Optimization (SEO), Software Development Management, Business Processes, Business Process Analysis, Microsoft 365, Business Process Refinement, Business Process Flow (BPF), Performance Improvement, Investor Presentations, New Business Development, Digital Banking, Online Banking, Fintech, Banking & Finance, Healthcare, Platform as a Service (PaaS), Incentive Plan Design, Incentive Simulations, Operational Excellence, Agile Coaching, Organizational Strategy & Design, Organizational Change Management (OCM), Product Design, Monetization, SaaS Product Management, E-learning, Social Media Platforms, Hiring Process Development, Performance Management, Commercial Real Estate, Account-based Marketing (ABM), Healthcare IT, Customer Analysis, Process Flows, Data Visualization, Monetization Models, Revenue Modeling, Customer Success, Sales Operations, Business Operations, Process Design, Chief of Staff, COO, Hospitality, ROI, Pricing Plans, Compensation, Compensation Programs, Equity Compensation, Stock-based Compensation, Financial Analysis, Consulting, Compensation Plans, Cost Analysis, Profitability Analysis, Gross Margins, Unit Pricing, P&L Forecasting, Customer Experience, Customer Experience Management, Management, Experience Strategy, User Experience Strategy, Workshops, Key Performance Indicators (KPIs), Objectives & Key Results (OKRs), Contract Management, Operations, Project Management, P&L Management, Series A, Market Research Analyst, P&L Analysis, Sales Pipeline Management, SaaS Sales, Microsoft Excel, Cash Flow, Profit & Loss (P&L), B2B Marketing, Go-to-market (GTM) Strategy, Market Entry, Market Research, Monetization, Monetization Models, Sales Optimization, Education Technology (Edtech), Competition Research, Competitive Analysis, Competitive Intelligence, Competitor Analysis & Profiling, Market Research, Market Research & Analysis, Market Research Analyst, Project Management, Real Estate Modeling, Healthtech, Offshoring, B2B Lead Generation, CRM Systems, Business Systems Analysis, Deal Desk, Procurement, RFPs, Artificial Intelligence (AI), Organizational Analysis, User Personas, Healthtech, Market Strategy and Research Product Manager, Data Analysis Consultant, Strategy Consulting, Microsoft Power BI, Feasibility, Feasibility Studies, Operations, Business Process Improvement (BPI), ISO 9001, User Research, Quantitative Research, Intellectual Property, Global Banking, Employee Stock Options, employee compensation, Dashboards, Board Presentations, Google Sheets, Data Analysis, Tableau, Automation, Market Trends, Client Presentations, Data Interpretation, SQL, Strategy Development, Strategic Partnerships, Presales, Contract Lifecycle Management (CLM), Contract Negotiation, Coupa, Data Privacy, Data Processing, Purchase Orders, Financial Innovation, Artificial Intelligence (AI), Business Operations, Business Technology, Strategy, FinOps, Process Optimization, Project Management Operations, Business Process Management (BPM), Operational Assessments, Workflow Design, Operating & Service Model Improvement, Databricks, Program Management, SQL, Databricks, Technical Project Management, Prototyping, BigQuery, Data Modeling, ETL, Executive Consulting, Agile Program Management, Mergers & Acquisitions (M&A), Enterprise Resource Planning (ERP), Business Transformation Program Management, Data Migration, Integration, PMO, SAP, HR Operations, Remote Work, Employee Training, HR Transformation, Labor Efficiency Analysis, Sales Compensation, Chief Operations Officer (COO), Unit Economics, Product Bundling, Corporate Benchmarking, Technology Consulting, Compliance, Positioning, Proptech, Business Research, Emerging Markets, Financial Services, Reporting, Analytics, Telecommunications
Data Science Product Manager and GTM Strategy Consultant
2018 - 2022
Deloitte
- Led a data science team to create a sales intelligence platform. Leveraging insights from 18,000 accounts, it was adopted by 60% of sales executives at Deloitte, helping the firm identify a qualified deal total pipeline worth $250 million/year.
- Helped a large UK tech firm migrate its entire OTC stack to the cloud, a $200+ million deal for Deloitte. Served in an eight-member central PMO team that coordinated 350+ stakeholders across Deloitte, EY, PwC, HPE, and the client to execute the migration.
- Identified target accounts, gathered sales intelligence, crafted proposals, and implemented a data-sharing platform to help grow Deloitte's partnership with a global tech firm to over $300 million. Received the Top Performer award.
- Identified use cases for adopting AI technologies as part of the $200 million investment to make the firm's GTM organization more data-driven. Identified eight use cases, each unlocking over $300 million in value, and made business plans for each.
- Developed AI technology use cases in two industries, consumer and energy. The use cases became part of the AI dossier, a foundational eminence released in 2021 by Deloitte's newly formed $1.5 billion AI transformation market offering.
- Spearheaded the research efforts for developing a Deloitte eminence titled "Impact of SaaS Transformation on IT Operating Model." The eminence was authored by Deloitte's head of a $2 billion business strategy practice.
- Managed another data science team to create a proof of concept for an ML-powered demand-sensing platform. It was an ambitious project that required effective marketing, sales, and alliance organizations to share their data and insights.
- Worked with a senior customer success strategy partner to create the white paper "Use of AI in Next-generation Contact Center." The white paper covered multiple industries' latest contact center trends and AI use cases.
- Did market research for several Workday and HCM transformation-related thought leadership papers released by Deloitte US.
Focus areas: Business to Business (B2B), Data Strategy, Sales Strategy, Data Science, Artificial Intelligence (AI), Sales & Channel Enablement, Go-to-market (GTM) Strategy, Technology Strategy & Architecture, Business Cases, Pitch Decks, Market Research, Strategy, Business Strategy, Business Models, Competition Research, Change Management, Project Management, Growth Strategy, Pricing, Voice of the Customer (VoC), Growth Marketing, Target Operating Models, Program Management, Enterprise Resource Planning (ERP), System Integration, Branding, Content Writing, Communication, Financial Modeling, Cloud, Google Cloud Platform (GCP), Amazon Web Services (AWS), Azure, Business Plan Consulting, Business Planning, Enterprise Software, Fundraising, Business Development, Pricing Consulting, Launch Strategy, Idea Validation, Early-stage Startups, Go-to-market Plans, Marketing, Sales, Product Launch, Business to Consumer (B2C), Mobile Apps, Tableau, Analysis, Large-scale Projects, Business Analysis, Marketplaces, Data Analysis, Forecasting, Looker, Growth Strategy Consultants, Digital Transformation, Presentations, Executive Presentations, Strategic Planning, Knowledge Management, Workshops, Solar, Market Entry, New Product Rollout, Opportunity Identification, Product-market Fit, Pitch Deck Consultant, Valuation, SaaS, Marketing Leadership, Chief Marketing Officer (CMO), SWOT Analysis, Digital Marketing Strategy, Marketing Mix, Market Sizing, Market Research & Analysis, Total Addressable Market (TAM), Asia-Pacific (APAC), Digital Banking, Market Research Analyst, Financial Products, Financing, Stakeholder Mapping, Marketo, Market Segmentation, Surveys, Pricing Models, Pricing Strategy, Price Positioning, Competitor Analysis & Profiling, Software, United States, Human Resources (HR), HR Tools, Management Consulting, Microsoft PowerPoint, Company Strategy, Business Consulting, Excel 365, Data Analytics, Data Management, Business Intelligence (BI), Competitive Analysis, Corporate, Corporate Structure, Culture, Marketing Strategy, Process Improvement, Process Mapping, Operational Efficiency Improvement, Process Control, Process Flows, Process Automation, Business Modeling, Technology, Enterprise SaaS, Cloud Computing, Software as a Service (SaaS), Sales Funnel, Finance Transformation, Machine Learning, Revenue & Expense Projections, Budgeting, Operating Models, Business Transformation, TOM, EMEA, Consumer Health, Customer Research, Salesforce, CX Strategy, Customer Service, Customer Service Strategy, Customer Experience, Order to Cash (O2C), SAP ERP, SAP HANA, Supply Chain Management (SCM), Third-party Logistics, Marketing Communications (MarCom), Business Model Strategy, Organizational Design, Coaching, Playbook, Accountability, Investments, Planning, Small Business, Strategic Planning & Execution, Investment Ideas, Value Proposition, Fundraising Strategy, Growth, Apps, B2B Partnerships, Partnerships, Sales Growth, B2B, Digital Marketing, Business to Business to Consumer (B2B2C), Excel 2016, Search Engine Optimization (SEO), Software Development Management, Business Processes, Business Process Analysis, Microsoft 365, Business Process Refinement, Business Process Flow (BPF), Performance Improvement, Investor Presentations, New Business Development, Online Banking, Fintech, Banking & Finance, Healthcare, Platform as a Service (PaaS), Product Benchmarking, Benchmarking, Incentive Plan Design, Incentive Simulations, Operational Excellence, Agile Coaching, Organizational Strategy & Design, Organizational Change Management (OCM), Product Design, Monetization, SaaS Product Management, E-learning, Social Media Platforms, Hiring Process Development, Performance Management, Innovation Strategy, Subscriptions, Account-based Marketing (ABM), Healthcare IT, Seed Fundraising, Early-stage Venture Capital, Early-stage Funding, Customer Analysis, Process Flows, Product Owner, ServiceNow, Data Visualization, Customer Success, Commercialization, Sales Operations, Process Design, Chief of Staff, COO, Hospitality, Pricing Plans, Compensation, Compensation Programs, Equity Compensation, Stock-based Compensation, Consulting, eCommerce, Compensation Plans, Profitability Analysis, Luxury Goods, Car Rental, Crowdfunding, Crowdfunding Consultant, Gross Margins, Unit Pricing, Customer Experience, Customer Experience Management, Design, Design Sprints, Management, User Experience Strategy, Workshops, Objectives & Key Results (OKRs), Contract Management, Operations, Project Management, P&L Management, Series A, Market Research & Analysis, Market Research Analyst, P&L Analysis, Sales Pipeline Management, SaaS Sales, Microsoft Excel, B2B Marketing, Go-to-market (GTM) Strategy, Market Entry, Market Research, Market Sizing, Monetization, Monetization Models, Marketing Mix, Three-statement Modeling, Sales Optimization, Education Technology (Edtech), Competition Research, Competitive Analysis, Market Research, Market Research & Analysis, Market Research Analyst, Product Management, Project Management, Real Estate Modeling, Offshoring, B2B Lead Generation, CRM Systems, Business Systems Analysis, Workday, Deal Desk, Procurement, RFPs, Organizational Analysis, User Personas, Market Strategy and Research Product Manager, Product Strategy, Data Analysis Consultant, Strategy Consulting, AI Product Management, Microsoft Power BI, Feasibility, Feasibility Studies, Operations, Business Process Improvement (BPI), ISO 9001, User Research, Qualitative Research, Quantitative Research, Global Banking, Employee Stock Options, employee compensation, Dashboards, Google Sheets, Reporting, Tableau, Databricks, Client Presentations, Data Interpretation, SQL, Strategy Development, Presales, Economics, Contract Lifecycle Management (CLM), Contract Negotiation, Coupa, Data Privacy, NetSuite, New Product Development, Artificial Intelligence (AI), Business Operations, Business Technology, Strategy, Process Optimization, Project Management Operations, Financial Forecasting, Business Process Management (BPM), Workflow Design, Operating & Service Model Improvement, Databricks, Program Management, SQL, Data Warehousing, Technical Project Management, Prototyping, BigQuery, Data Modeling, ETL, Executive Consulting, Agile Program Management, Mergers & Acquisitions (M&A), Business Transformation Program Management, Data Migration, Integration, PMO, SAP, HR Operations, Remote Work, HR Transformation, Labor Efficiency Analysis, Technology Consulting, Positioning, Business Research, Financial Services, Reporting, Analytics, Apache Superset, Telecommunications
Software Developer, Business Analyst, and Junior Project Manager
2013 - 2017
Panasonic
- Played a key role in developing the team from a ten-member QA unit to a 25-member full-scale delivery team. I managed requirements for eight large products and built strong relationships with 25+ US team members, including the VP of engineering.
- Received two best performer awards in 2014 and 2015 for my success in scrum master and BA responsibilities.
- Led a team of three associates to establish reasons and suggest a resolution for my team's complaints around trust and recognition. Reported the findings to the director and played a key role in implementing changes to address the problems.
Focus areas: Software Design, Coding, Agile DevOps, Agile Program Management, Project Management, Voice of the Customer (VoC), Program Management, Enterprise Software, Large-scale Projects, Presentations, Asia-Pacific (APAC), Software, Microsoft PowerPoint, Excel 365, Corporate, Corporate Structure, Technology, SAP ERP, SAP HANA, Supply Chain Management (SCM), Logistics & Warehousing, Software Development Management, Business Processes, Business Process Analysis, Business Process Refinement, Business Process Flow (BPF), Performance Improvement, Product Design, Hiring Process Development, Product Owner, Customer Success, Customer Experience Management, Design, Design Sprints, Management, User Experience Strategy, Project Management, Product Management, Project Management, Offshoring, Business Systems Analysis, Product Strategy, Microsoft Power BI, Data Analysis, Reporting, Data Interpretation, SQL, Program Management, SQL, BigQuery, Data Modeling, Mergers & Acquisitions (M&A), Enterprise Resource Planning (ERP), Data Migration, Integration, PMO, SAP, HR Operations, Remote Work, Reporting, Analytics, Apache Superset
Experience
Education
2017 - 2018
Master of Business Administration (MBA) in Marketing and Strategy
Indian School of Business - Hyderabad, India
2009 - 2014
Master's Degree in Biology
Birla Institute of Technology and Science - Goa, India
2009 - 2014
Bachelor's Degree in Electrical Engineering
Birla Institute of Technology and Science - Goa, India
Skills
Finance
Total Addressable Market (TAM), Market Research, Pricing, Financial Modeling, Fundraising, Data Analysis, Forecasting, Crowdfunding, Valuation, Financial Planning & Analysis (FP&A), Pricing Strategy, Business Intelligence (BI), Mergers & Acquisitions (M&A), Revenue & Expense Projections, Budgeting, Order to Cash (O2C), Incentive Simulations, Seed Fundraising, Monetization Models, Revenue Modeling, ROI, Profitability Analysis, Unit Pricing, P&L Forecasting, Private Equity, Cash Flow, Profit & Loss (P&L), Three-statement Modeling, Feasibility, Cash Flow Modeling, Accounting, Startup Funding, Blockchain, Series A, Equity Research
Output Software
Microsoft PowerPoint, Microsoft Excel, Excel 2016, Google Sheets
Data & Analysis Software
Tableau, Salesforce, SQL, Looker
Industry Expertise
Early-stage Startups, Software, Corporate Structure, Technology, Small Business, Banking & Finance, Healthcare, Venture Capital, Hospitality, Real Estate Modeling, Financial Services, Health & Wellness, Logistics, Fashion, Pharmaceuticals, Commercial Real Estate, Insurance, Luxury Goods, Entertainment & Leisure, Education Technology (Edtech), Telecommunications
Geographic Expertise
Asia-Pacific (APAC), United States, EMEA, Singapore
Other
Pitch Decks, Business Plan Consulting, Management Consulting, CX Strategy, Customer Experience, Startup Consulting, Artificial Intelligence (AI), Business to Business (B2B), Business Cases, Pitch Deck Consultant, Data Science, Data Analytics, Sales Strategy, Go-to-market (GTM) Strategy, Microsoft Visio, Microsoft Power BI, User Research, SaaS, Agile Program Management, Research, Strategy, Marketing, Business Development, B2B, Digital Marketing, Finance, Market Sizing, Business Strategy, Business Models, Competition Research, Change Management, Project Management, Growth Strategy, Sales, Commercialization, Target Operating Models, Enterprise SaaS, Program Management, Enterprise Resource Planning (ERP), Storytelling, Startups, Content Writing, Communication, Business Planning, Enterprise Software, Pricing Consulting, B2C, Launch Strategy, Idea Validation, Go-to-market Plans, Product Launch, Business to Consumer (B2C), Analysis, Large-scale Projects, Business Analysis, Marketplaces, Growth Strategy Consultants, Digital Transformation, Presentations, Executive Presentations, Strategic Planning, Knowledge Management, Product Development, Workshops, Market Entry, New Product Rollout, Opportunity Identification, Product-market Fit, Chief Marketing Officer (CMO), SWOT Analysis, Digital Marketing Strategy, Marketing Mix, Market Research & Analysis, Digital Banking, Market Research Analyst, Stakeholder Mapping, Market Segmentation, Surveys, Pricing Models, Price Positioning, Competitor Analysis & Profiling, Human Resources (HR), Company Strategy, Business Consulting, Excel 365, Data Management, Competitive Analysis, Corporate, Culture, Marketing Strategy, Process Improvement, Process Mapping, Operational Efficiency Improvement, Process Flows, Process Automation, Business Modeling, Marketing Leadership, Social Media, Cloud Computing, Software as a Service (SaaS), Sales Funnel, Sales Effectiveness, Machine Learning, Operating Models, Business Transformation, TOM, Consumer Health, Customer Research, Customer Service, Customer Service Strategy, SAP ERP, SAP HANA, Supply Chain Management (SCM), Marketing Communications (MarCom), Business Model Strategy, Organizational Design, Coaching, Playbook, Accountability, Investments, Planning, Strategic Planning & Execution, Investment Ideas, Value Proposition, Fundraising Strategy, Growth, Apps, B2B Partnerships, Partnerships, Sales Growth, Business to Business to Consumer (B2B2C), Search Engine Optimization (SEO), Software Development Management, Business Processes, Business Process Analysis, Microsoft 365, Business Process Refinement, Business Process Flow (BPF), Performance Improvement, Investor Presentations, New Business Development, Online Banking, Fintech, Platform as a Service (PaaS), Product Benchmarking, Benchmarking, Incentive Plan Design, Operational Excellence, Agile Coaching, Organizational Strategy & Design, Organizational Change Management (OCM), Product Design, Monetization, Influencer Marketing, SaaS Product Management, E-learning, Social Media Platforms, Hiring Process Development, Innovation Strategy, Subscriptions, Account-based Marketing (ABM), Healthcare IT, Early-stage Venture Capital, Early-stage Funding, Customer Analysis, Process Flows, Product Owner, Data Visualization, Customer Success, Sales Operations, Business Operations, Process Design, Chief of Staff, COO, Pricing Plans, Compensation, Compensation Programs, Equity Compensation, Stock-based Compensation, Financial Analysis, Consulting, Compensation Plans, Cost Analysis, Joint Ventures, Gross Margins, Customer Experience, Customer Experience Management, Design, Management, Experience Strategy, Research, User Experience Strategy, Workshops, Key Performance Indicators (KPIs), Objectives & Key Results (OKRs), Operations, Project Management, P&L Management, Market Research & Analysis, Market Research Analyst, P&L Analysis, SaaS Sales, B2B Marketing, Go-to-market (GTM) Strategy, Market Entry, Market Research, Market Sizing, Monetization, Monetization Models, Marketing Mix, Sales Optimization, Competition Research, Competitive Analysis, Competitive Intelligence, Competitor Analysis & Profiling, Market Research, Market Research & Analysis, Market Research Analyst, Product Management, Project Management, Marketing Plans, Healthtech, Offshoring, B2B Lead Generation, CRM Systems, Business Systems Analysis, Workday, Deal Desk, RFPs, Organizational Analysis, User Personas, Healthtech, Product Strategy, Data Analysis Consultant, Strategy Consulting, AI Product Management, Feasibility Studies, Operations, Business Process Improvement (BPI), Qualitative Research, Quantitative Research, Dashboards, Board Presentations, Data Analysis, Reporting, Finance, Tableau, Market Trends, Databricks, Client Presentations, Client Reporting, Data Interpretation, Strategy Development, Strategic Partnerships, Presales, Economics, Contract Lifecycle Management (CLM), Data Privacy, New Product Development, Corporate Strategy, Artificial Intelligence (AI), Business Operations, Business Technology, Strategy, Process Optimization, Project Management Operations, Financial Forecasting, Business Process Management (BPM), Operational Assessments, Workflow Design, Operating & Service Model Improvement, Two-sided Marketplaces, Databricks, Program Management, SQL, AI Agents, Data Warehousing, Technical Project Management, Prototyping, Data Modeling, ETL, Executive Consulting, Business Transformation Program Management, Data Migration, Integration, PMO, SAP, HR Operations, Remote Work, Employee Training, HR Transformation, Labor Efficiency Analysis, Sales Compensation, Chief Operations Officer (COO), Vendor Management, Unit Economics, Product Bundling, Corporate Benchmarking, Technology Consulting, Positioning, Business Research, Customer Segmentation, Emerging Markets, Reporting, Claude, Analytics, Claude Code, Sales Pitches, Copywriting, Market Strategy and Research Product Manager, Sales & Channel Enablement, Email Marketing, Product Management, Product Marketing, Market Assessment, User Empathy, Voice of the Customer (VoC), Growth Marketing, System Integration, Edtech Design, Branding, Cloud, Telehealth, Mobile Apps, Wellness, Structure, Financial Products, Financing, Marketo, HR Tools, Process Control, 3D Modeling, Finance Transformation, Third-party Logistics, Logistics & Warehousing, Performance Management, Fundraising Consultant, eCommerce, Car Rental, Crowdfunding Consultant, Design Sprints, Contract Management, Procurement, ISO 9001, Intellectual Property, Global Banking, Employee Stock Options, employee compensation, Automation, Data Rooms, Board Reporting, Contract Negotiation, Data Processing, Purchase Orders, Financial Innovation, Incubator Management, FinOps, BigQuery, Compliance, Proptech, Apache Superset, Data Strategy, New Product Business Cases, Sales Pipeline Management, Tech Sales, Customer Experience Management, Technology Strategy & Architecture, Market Intelligence, New Products, DevOps, Agile DevOps, CTO, Advertising, Software Design, Coding, Engineering, Web Research, Data Research, White Papers, Client Services, Business Technology, IT Program Management, Customer Journey, Google Cloud Platform (GCP), Amazon Web Services (AWS), Azure, Solar, Company Analysis, Target Profiles, Nutrition & Supplements, Search Engine Marketing (SEM), Investment Banking, Generative Artificial Intelligence (GenAI), Innovation, Food Delivery Services, ServiceNow, Strategic Marketing, Market Strategy and Research Product Manager, Coupa, NetSuite, Contract Lifecycle Management (CLM), Data Processing, Data Privacy, Purchase Orders
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