Sarah Cargill
Verified Expert in Management Consulting
Management Consulting Expert
Portland, OR, United States
Toptal member since July 15, 2024
Sarah has 15+ years of management consulting experience leading business transformations and growth for brands like Nike and Columbia Sportswear Company. She's led large-scale retail, technology, marketing, and workplace transformations through strategy, operations, brand, communications, change management, and storytelling. Sarah is effective at driving strategic alignment across functions to create clear paths forward.
Career Highlights
Case Studies
Envisioning Technological Transformation: A Strategic Roadmap for a Sportswear Retailer
Expertise
- Branding
- Business Development
- Change Management
- Communications Management
- Internal Communications
- Marketing Communications (MarCom)
- Operations Management
- Strategy
Work Experience
Managing Director
Statement Co.
- Led an independent consultancy in transforming and growing businesses through strategy, operations, brand, communications, change management, and storytelling.
- Orchestrated an executive workshop to define an artificial intelligence (AI) vision, program charter, use case, and solutions for an identity management company to better support customers with speed, accuracy, and efficiency.
- Spearheaded a tiered partner program and story to facilitate large-scale partnership conversations to expand consumer, member, and employee access to sustainable, wild-caught seafood and, in turn, grow the direct-to-consumer (DTC) business.
- Designed a business development partnership story for a pitch deck and trifold mailer to facilitate executive conversations and grow a new client relationship.
- Facilitated a workshop to co-create a target audience persona, brand statement, story, and aesthetic for a financial coaching executive to enable clarity and confidence in growing a multi-million dollar business.
- Designed a digital transformation strategy for a beauty brand undergoing a major shift from 10+ years in brick-and-mortar to leading with digital selling some of the biggest brands in clean beauty.
Senior Practice Leader
Confluent
- Led professional services for West regions across retail, technology, healthcare, telecommunications, and financial services industries, led business development, oversaw project delivery, and managed a consultant team.
- Sold and oversaw a team delivering a POC for a new cloud-based data streaming solution, gathering requirements, defining migration needs, and demonstrating the value of the technology to achieve business goals in network solutions.
- Sold and oversaw a team delivering future-state architecture design, migration strategy, and plans to move to a fully managed cloud streaming solution with disaster recovery to create a reliable, cost effective solution for multi-level marketing.
- Oversaw a team delivering a current state assessment of environments, remediation recommendations, performance optimization, and a future-state data-in-motion strategy in investment management.
- Coordinated a team delivering custom connectors, performance optimization of environments, a POC for a fully managed cloud streaming solution, and DR recommendations to create a reliable and scalable trading solution.
Director
Slalom
- Led management consulting services for large-scale retail accounts, leading business development, selling management consulting services, overseeing project delivery, and leading teams of account managers and consultants.
- Spearheaded a team in setting up an innovation lab in a technology organization to test new technologies and digital product offerings in partnership with AWS and Salesforce.
- Directed a human-centered design research program to determine ways to optimize frontline store associates promoting the store loyalty program.
- Managed a team in developing a story around the marketing organization's organizational development strategy and plan to deliver multiple work streams including engagement events, mentorship programs, and people metrics.
Senior Principal
Slalom
- Led management consulting services for large-scale retail accounts, leading business development, selling management consulting services, overseeing project delivery, and leading teams of consultants.
- Designed a vision, strategy, roadmap, priorities, organizational structures, benchmarking, operating models, and objectives and key results (OKRs) for D&A and product management teams.
- Served as chief of staff to VP of Digital Commerce, delivering strategies, operating models, governance, prioritization, alignment, and funding of large-scale initiatives across product management, technology, digital, stores, and membership teams.
Education
Master's Degree in Business Administration (MBA)
Quantic School of Business & Technology - Washington, D.C., USA
Bachelor of Arts Degree in Journalism, Public Relations, and Economics
University of Oregon - Eugene, OR, USA
Skills
Finance
Market Research, GAP Analysis
Output Software
Google Slides, Google Sheets
Other
Strategy, Communications Management, Change Management, Organizational Design, Management Consulting, Value Proposition, Change Leadership, Instructional Design, Training, Training & Training Content Development, Training Content, Business Strategy, Best Practices, Coaching, Executive Coaching, User Personas, Organizational Change Management (OCM), Competition Research, Structure & Organizational Design, Change Management, Internal Communications, Consulting, Reporting, User Adoption, CX Strategy, Benchmarking, Marketing, Economics, Operations Management, Journalism, Public Relations (PR), Business Writing, Branding, Digital Branding, Consumer Branding, Internal Communications, Marketing Communications (MarCom), Leadership, Team Leadership, Cross-functional Team Leadership, Retail Management, Finance, Healthcare IT, Retail Strategy, Retail Technology, Business Development, New Business Development, Client Services, IT Services, Design Thinking, Microsoft 365, Gmail, Canva, Program Management, Operations, IT Program Management, COE, Data, Team Building, Value Stream Mapping, Capability Build-out, Agile, Vision Development, Objectives & Key Results (OKRs), Key Performance Indicators (KPIs), Roadmaps, Workshops, Job Descriptions, Process Design, Product Management, Interviewing, Impact Assessment, Manufacturing, Artificial Intelligence (AI)
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