
Sarah Cargill
Verified Expert in Management Consulting
Management Consulting Expert
Portland, OR, United States
Toptal member since July 15, 2024
A management consultant trusted by retail, consumer, and technology leaders to create go-to-market solutions, Sarah held leadership roles at global brands (Slalom, Nike, and Confluent), consulted with industry giants (Columbia Sportswear, AT&T, and Charles Schwab), and built strategic alliances (AWS, Microsoft, and Google). Sarah is experienced in strategy, operations, experience, design, brand, communications, organization, capability, program, change, culture, learning, sales, and marketing.
Career Highlights
Case Studies
Expertise
- AI Consulting
- Artificial Intelligence (AI)
- Business & Digital Transformation
- Change Management
- Cross-functional Team Leadership
- Executive Communication
- Go-to-market (GTM) Strategies
- Storytelling
Work Experience
Managing Director
Statement Co.
- Led an independent consultancy in transforming and growing businesses through strategy, operations, brand, communications, change management, and storytelling.
- Orchestrated an executive workshop to define an artificial intelligence (AI) vision, program charter, use case, and solutions for an identity management company to better support customers with speed, accuracy, and efficiency.
- Spearheaded a tiered partner program and story to facilitate large-scale partnership conversations to expand consumer, member, and employee access to sustainable, wild-caught seafood and, in turn, grow the direct-to-consumer (DTC) business.
- Designed a business development partnership story for a pitch deck and trifold mailer to facilitate executive conversations and grow a new client relationship.
- Facilitated a workshop to co-create a target audience persona, brand statement, story, and aesthetic for a financial coaching executive to enable clarity and confidence in growing a multi-million dollar business.
- Designed a digital transformation strategy for a beauty brand undergoing a major shift from 10+ years in brick-and-mortar to leading with digital, selling some of the biggest brands in clean beauty.
Business Plan Consultant
LG NOVA - New Ventures
- Architected a comprehensive 77-page business plan and foundational roadmap that detailed the go-to-market (GTM) strategy, AI-driven product features, and resourcing requirements to secure executive buy-in.
- Contributed to a multi-year framework for an AI-first startup within a global Fortune 500 electronics firm, successfully bridging the gap between startup innovation and corporate financial expectations.
- Partnered with the CEO to refine a structured pitch narrative and high-fidelity visual deck, resulting in a successful "green light" for next-stage funding from internal investment committees.
Senior Practice Leader
Confluent
- Led professional services for the West regions across retail, technology, healthcare, telecommunications, and financial services industries, led business development, oversaw project delivery, and managed a consultant team.
- Sold and oversaw a team delivering a POC for a new cloud-based data streaming solution, gathering requirements, defining migration needs, and demonstrating the value of the technology to achieve business goals in network solutions.
- Sold and oversaw a team delivering future-state architecture design, migration strategy, and plans to move to a fully managed cloud streaming solution with disaster recovery to create a reliable, cost-effective solution for multi-level marketing.
- Oversaw a team delivering a current state assessment of environments, remediation recommendations, performance optimization, and a future-state data-in-motion strategy in investment management.
- Coordinated a team delivering custom connectors, performance optimization of environments, a POC for a fully managed cloud streaming solution, and DR recommendations to create a reliable and scalable trading solution.
Director
Slalom
- Led management consulting services for large-scale retail accounts, leading business development, selling management consulting services, overseeing project delivery, and leading teams of account managers and consultants.
- Spearheaded a team in setting up an innovation lab in a technology organization to test new technologies and digital product offerings in partnership with AWS and Salesforce.
- Directed a human-centered design research program to determine ways to optimize frontline store associates, promoting the store loyalty program.
- Managed a team in developing a story around the marketing organization's organizational development strategy and plan to deliver multiple work streams, including engagement events, mentorship programs, and people metrics.
Manager
Nike
- Led strategies, quarterly business reviews, budget forecasts, marketing analytics trainings, and authoring and localization spend as chief of staff to the Vice President of Brand Marketing and the Planning and Performance Senior Director.
- Led change management and communications strategies and tactics to boost engagement and adoption of Nike BIKETOWN, new campus buildings, and new ways of working across 15,000+ employees.
- Led a change management, communications, and creative team to deliver strategies and tactics to boost adoption of large-scale technology programs, processes, tools, and roles across 2,000+ employees.
Principal
Cargill Communications
- Managed an end-to-end consulting business serving 20+ accounts with digital strategies, branding, website builds, communications, social media content creation, and photography.
- Led creative direction for a comprehensive brand strategy and storytelling, including brand colors, key messages, photography, and website build for an online furniture store, a physician's office, a cycling studio, and a content marketing agency.
- Led social media marketing management, including campaign planning, content creation, and design for an education and training business, a cycling studio, and a women's business network.
Manager
Getting Smart
- Led social media, digital, and public relations strategies and tactics for the education consulting firm and its clients, such as McGraw-Hill and MIND Research Institute.
- Developed a network of 175+ writers, landing articles on Psychology Today and The Huffington Post.
- Interviewed Bill Nye the Science Guy, Jeb Bush, and Sal Khan.
Specialist
Inspiration Software
- Managed social media strategy and content creation for the corporate blog, social media channels, podcasts, webinars, and sweepstakes.
- Ghost-wrote thought leadership articles for the president of the organization.
- Designed and managed a top-tier customer relationship program.
Education
Master's Degree in Business Administration (MBA)
Quantic School of Business & Technology - Washington, D.C., USA
Bachelor of Arts Degree in Journalism, Public Relations, and Economics
University of Oregon - Eugene, OR, USA
Skills
Finance
Market Research, GAP Analysis, Market Opportunity Analysis
Output Software
Google Docs, Apple Keynote, Google Slides, Google Sheets, Microsoft PowerPoint, Microsoft Word
Other
Strategy, Business Writing, Communications Management, Change Management, Cross-functional Team Leadership, Retail Strategy, Design Thinking, COE, Team Building, Organizational Design, Vision Development, Objectives & Key Results (OKRs), Workshops, Interviewing, Impact Assessment, Management Consulting, Value Proposition, Change Leadership, Instructional Design, Training, Training & Training Content Development, Training Content, Business Strategy, Best Practices, Coaching, Executive Coaching, User Personas, Organizational Change Management (OCM), Competition Research, Structure & Organizational Design, Internal Communications, Consulting, AI Adoption, Storytelling, Creative Strategy, Design, Business Planning, Business Plan Consulting, Go-to-market (GTM) Strategies, Innovation, Investor Presentations, Storytelling, Visual Storytelling, Advisory, Trusted Advisor, Brand Positioning, Sales, Sales Enablement, Stakeholder Management, Presentations, Pitch Presentations, Client Presentations, Presentation Design, Workshop Facilitation, Strategic Planning, Stakeholder Analysis, Stakeholder Engagement, Business & Digital Transformation, Executive Communication, Digital Transformation, Business Coaching, Leadership Coaching, Executive Presentations, Pitch Decks, Sales Pitches, Pitch Preparation, Pitch Deck Design, Pitch Deck Consultant, B2B Sales, Consulting, Culture, Corporate Culture, Culture Development, Interviews, Marketing, Retail Technology, IT Program Management, Value Stream Mapping, Capability Build-out, Agile, Key Performance Indicators (KPIs), Roadmaps, Job Descriptions, Product Management, Reporting, User Adoption, CX Strategy, Artificial Intelligence (AI), Benchmarking, Enterprise Change Management (ECM), AI Consulting, AI Design, Product Planning, Digital Product Design, Project Management, Product Strategy, Market Research & Analysis, Enterprise Sales, Service Design, Employee Experience, Customer Experience, Customer Experience (CX) Design, Gemini, Digital Transformation Program Management, Team Coaching, Culture Management, Soft Skills Coaching, Economics, Operations Management, Journalism, Public Relations (PR), Branding, Digital Branding, Consumer Branding, Internal Communications, Marketing Communications (MarCom), Leadership, Team Leadership, Retail Management, Finance, Healthcare IT, Business Development, New Business Development, Client Services, IT Services, Microsoft 365, Gmail, Canva, Program Management, Operations, Data, Process Design, Manufacturing, Social Media, AI Automation, Figma, Analytics, In-depth Interviews, Stakeholder Interviews
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