
Arthur Chen
Verified Expert in Marketing
Marketing Expert
Los Angeles, CA, United States
Toptal member since October 16, 2024
Arthur is a dynamic influencer marketing expert with a proven track record in the gaming and tech industries. Excelling in B2C and B2B environments, he's managed successful campaigns and partnered with industry leaders, including Intel, ASUS, and Scribe. Arthur has focused on detailed audience analysis, problem-based marketing, and strategic influencer partnerships, consistently delivering results and driving meaningful engagement across platforms.
Project Highlights
Expertise
- Audience Analysis
- Communication
- Data Analysis
- Influencer Marketing
- Influencer Marketing Strategy
- Influencer Outreach
- Negotiation
- Project Management
Work Experience
Digital Marketing Consultant
Self-employed
- Developed and executed digital marketing strategies for clients, including comprehensive influencer campaigns, resulting in an average of 46% increase in online audience engagement.
- Served as a digital marketing and community strategy advisor, helping clients optimize audience reach and engagement on key social platforms.
- Designed comprehensive analytics reporting tools to measure community health, engagement rates, and campaign effectiveness, providing actionable insights for clients.
- Implemented a unique influencer vetting process, enabling greater detail in performance analysis and improving overall campaign authenticity.
Creator Manager
Self-employed
- Drove an approximate 300% increase in creator revenue through strategic content analysis and effective negotiation of brand partnerships.
- Developed a custom analytics tool that slashed data collection time by 75%, enabling rapid analysis of creator content performance across multiple social platforms.
- Managed and completed multiple concurrent brand partnerships with various brands, including Scribe, ASUS, and Wix, through solid project management and schedule organization.
- Guided content creation strategically to align with creator authenticity, audience interests, and brand objectives, resulting in high-performing sponsored content.
Social Media Marketing Manager
Newegg
- Developed comprehensive digital marketing strategies for Newegg's pre-built PC business unit, overseeing influencer marketing, social media, and overall digital marketing initiatives.
- Managed end-to-end influencer marketing initiatives, including campaign strategy development, influencer identification, budget allocation, contract negotiation, and performance analysis, resulting in increased brand visibility and product awareness.
- Achieved a 37% higher engagement rate than leading competitors' communities by developing a distinct brand voice and strategy that directly resonated with the PC gaming community.
- Grew social media channels from 34 to 22,000 followers in 10 months through strategic content creation and targeted marketing campaigns.
- Designed and developed custom landing pages using Webflow to support influencer marketing campaigns and vendor partnerships to enhance user experience and funnel conversion rates.
- Optimized a six-figure quarterly marketing budget across various channels, leveraging data-driven insights to maximize ROI and achieve marketing objectives.
Co-founder
Streamer Gear
- Established a network of 100+ influencers and content creators within the video game streaming community by leading business development activities and influencer outreach.
- Developed and implemented targeted strategies for identifying, approaching, and onboarding influential content creators.
- Fostered long-term relationships with influencers and content creators through personalized communication, exceptional service, and continuous client support.
- Collaborated closely with content creators and influencers to align merchandise strategies with their unique brand identities and audience preferences.
Project History
Brand Awareness Influencer Campaign for Cramify
https://www.youtube.com/watch?v=lzEl6_GXPuwLed the strategy, development, and execution of Cramify's YouTube influencer marketing campaign, including audience analysis, influencer selection, content planning, and performance tracking.
The strategy I crafted included in-depth target audience analysis, careful selection of productivity influencers with student followings, and establishing clear goals and KPIs. I managed all aspects of the campaign, including influencer outreach, contract negotiations, and coordination between all parties involved.
We exceeded our established goals for views, impressions, website visits, and user signups within just one month of launching the campaign. This success not only boosted Cramify's brand visibility and expanded its user base but also enabled the team to discover that their product had global appeal.
Influencer Marketing Strategy for Nour
Developed a comprehensive influencer marketing strategy for Nour, an innovative indie game, focusing on diverse audience segments and creative campaign ideas to boost sales and improve ratings.
As a freelance influencer marketing consultant, I was brought on to develop a tailored strategy to increase game sales and improve the Steam rating. My approach began with an extensive target audience analysis to expand the game's demographics to include food creators, simulator fans, and even music enthusiasts.
Given Nour's emphasis on visuals and interactivity, I focused the strategy on platforms that excelled in visual content: YouTube, Instagram, and TikTok. I devised creative campaign ideas to address the challenge of marketing a non-traditional game lacking typical gameplay elements like a conclusive storyline and competitive replayability. One standout concept I implemented was the "replication challenge," where food creators would develop real-life recipes and then attempt to recreate them in-game. The comprehensive strategy I delivered included influencer identification, content strategy, and performance metrics.
Marketing Strategy for Newegg's Pre-built PC Brand, Advanced Battlestations (ABS)
Developed and executed a comprehensive marketing strategy for Advanced Battlestations (ABS), transforming an essentially new brand with a sparse marketing presence into a recognized player in the pre-built gaming PC market.
I created a long-term strategy to increase brand visibility and drive traffic from external sources. Working with limited resources, I developed a comprehensive approach that leveraged the passionate PC-building community and laid the groundwork for a loyal fanbase. My strategy focused on three key areas: establishing a brand voice that resonated with the gaming community, providing valuable content for gamers and PC enthusiasts, and partnering with respected creators in the gaming and PC space.
This approach included launching and managing social media channels, developing targeted content, and executing influencer campaigns with notable figures like VampyBitMe, BoomRazzle, and Obey Alliance. In just 10 months, I grew social media followers from 34 to over 22,000, drove 60% of brand website traffic from social media, and achieved a 37% higher engagement rate than competitors.
Education
Bachelor's Degree in Games and Simulation Arts and Sciences
Rensselaer Polytechnic Institute - Troy, NY, USA
Certifications
Social Media Marketing Certificate
SO ME Academy
Skills
Core
Influencer Marketing, Social Media, Organic Social Media, Social Media Analytics, Social Media Management, Campaign Strategy, Social Media Marketing (SMM), Campaign Management, Content Strategy, Digital Marketing Strategy, Community Management, Marketing Budgeting, Digital Marketing, Instagram Growth, Social Media Content, Social Media Campaigns
Platforms & Tools
Google Workspace, TikTok
Other
Communication, Audience Analysis, Influencer Outreach, Data Analysis, Influencer Marketing Strategy, Campaign Planning, Gaming, Negotiation, Project Management, Market Research, Analysis, Storytelling, Procedural Literacy, Team Leadership, YouTube Marketing, Brand Awareness Campaigns, YouTube, Instagram, Facebook, Twitch, Contract Negotiation, Performance Analysis, Brand Partnership, Influencer Identification, Growth Strategy, Budget Management, Brand Building, Business Development, Startup Marketing, Relationship Management, Relationship Building, Webflow
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