Alvic Eugene Josol, Product Manager in Singapore, Singapore
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Alvic Eugene Josol

Verified Expert  in Product Management

Product Manager

Singapore, Singapore

Toptal member since August 23, 2022

Bio

Alvic is an agile practitioner and project manager with over 15 years of experience in various facets of product and project management. As a professional knowledgeable in applications of the scrum, waterfall, and agile methodologies, he develops processes that facilitate continual improvement and team achievement. Alvic is dedicated to applying principles of agile management to projects and tasks.

Project Highlights

eCommerce for High-value Crops During the Pandemic
Launched the eCommerce platform for high-value crops within a month with the development team and external stakeholders.
Funding for SME Underwater Remotely Operated Vehicle (ROV)
Assisted an SME in applying for a grant to fast-track product development of an underwater ROV. The application was approved, and SME received a grant from Enterprise Singapore.
Migration of Customer Service Center
Completed the migration on time and within budget with no customer outages, which resulted in annual savings of SGD 150,000.

Expertise

Work Experience

Product Owner

2022 - 2022
Fearless Legends Pte Ltd
  • Steered the requirements gathering initiatives through stakeholder engagements and subject matter expert interviews using frameworks and tools like design thinking and user story mapping.
  • Collaborated with the development, treasury, and marketing teams to increase trading volume by launching additional crypto trading pairs on the platform. It resulted in a 10% increase in trading volume after the first week of launch.
  • Updated and refined the product vision, product roadmap, user requirements, and future enhancements for the cryptocurrency trading platform with the key stakeholders.

Product Owner

2019 - 2021
Agrico Technologies, Inc.
  • Led the requirements gathering initiatives through stakeholder engagements to develop the coffee bean traceability platform. The platform was ready for launch in less than a year instead of a year or longer.
  • Used collaboration tools like Jira and Miro for faster dissemination and collection of information. It was helpful during the pandemic when most workplace and stakeholder locations were in lockdowns.
  • Collaborated with the development team to design and launch an eCommerce platform to aid farmers in selling their perishable products to consumers affected by limited mobility caused by the COVID-19 pandemic.

Assistant Manager

2018 - 2019
0X Holdings Pte Ltd
  • Completed the project proposal for the brokerage cryptocurrency platform in a record-breaking time of fewer than two weeks, which usually would take two months or longer.
  • Worked closely with the geographically dispersed teams comprised of software developers and external stakeholders using a virtual meeting platform to gather business requirements.
  • Assisted the project lead in preparing the product roadmap and identifying user requirements and product features.

Startup Business Consultant

2016 - 2018
ServeBiz Technologies
  • Led the project from ideation, requirements gathering, product validation tests, product strategy, and development of an MVP for an on-demand service app.
  • Assisted an SME in applying for a grant to fast-track product development of an underwater drone. The application was approved, and SME received a grant from Enterprise Singapore.
  • Developed an eCommerce platform for a client for its high-touch, high-margin, and slow-moving items. This initiative resulted in significant cost savings of around 20% of operating expenses compared to the previous period without the platform.

Head of Operations

2013 - 2014
Trybe Limited
  • Collaborated with the executive director and government agency to address security and safety issues of facilities for troubled youth. Policies were created to ensure the safety and security of staff and facility residents.
  • Hired, trained, and mentored staff to operate the facility and ensure compliance with protocols and policies. Passed the rigorous audit conducted by the government agency.
  • Prepared and developed standard operating procedures and protocols for the operation of the facility and admission of residents. These policies are still in place and used.

End-to-end Process Lead

2006 - 2011
Shell Eastern Petroleum Pte Ltd
  • Implemented the streamlined end-to-end business processes for Shell Global businesses in the Asia-Pacific region, which resulted in enterprises operating on a single platform that allowed a quick response to customers' queries and orders.
  • Joined the team that implemented the inter-company processes for lubricant products of Shell's Asia-Pacific markets, wherein the processing of orders and deliveries were automated, resulting in savings of 5% CAGR.
  • Migrated the customer order-taking roles of Shell Marine division in Singapore to Shell Shared Services in Malaysia. Migration was completed on time and within budget with no customer outages, realizing annual savings of SGD 15,000.

Business Development and Key Account Manager

1998 - 2006
Pilipinas Shell Petroleum Corporation
  • Handled various projects such as supply chain optimization and upselling initiative that resulted in cost savings and growth in sales margins by 5% CAGR.
  • Acted as the key account manager for Nestle Philippines, during which Shell was awarded as the year's top supplier.
  • Developed clear business turnaround plans to deliver incremental sales and profitability through appropriate route-to-market, sales effectiveness, price positioning, and differentiated customer value proposition in key mature industries.

eCommerce for High-value Crops During the Pandemic

Launched the eCommerce platform for high-value crops within a month with the development team and external stakeholders.

The platform was designed to aid farmers in selling their perishable products to consumers affected by limited mobility caused by the COVID-19 pandemic. During the first few months of lockdowns, high-value crops produced by farmers were left to rot and eventually disposed of. Farmers were delighted to hear about the platform since it minimized, if not eliminated, their losses.

Funding for SME Underwater Remotely Operated Vehicle (ROV)

Assisted an SME in applying for a grant to fast-track product development of an underwater ROV. The application was approved, and SME received a grant from Enterprise Singapore.

The remotely operated underwater vehicle is designed to ensure the security of ships using its magnetic wheels to crawl alongside the vessel hull and detect hidden contraband below the waterline using both cameras and sonar. It also inspects the integrity of a ship's hull to check for any cracks and bio-fouling and eliminates any risk to divers in the traditional way of hull inspection.

Migration of Customer Service Center

Completed the migration on time and within budget with no customer outages, which resulted in annual savings of SGD 150,000.

The customer service office of a petroleum company's regional business was successfully migrated, and customer order-taking roles in Singapore were relocated to Malaysia. The affected staff could find another position within the company, preventing retrenchment.
2009 - 2011

Master's Degree in Business Administration (MBA)

National University of Singapore - Singapore

1990 - 1994

Bachelor's Degree in Business Administration

University of the Philippines - Quezon City, Philippines

DECEMBER 2020 - DECEMBER 2021

Certified SAFe 5 Agilist

Scaled Agile

NOVEMBER 2020 - PRESENT

Certified Agile Process Owner (CAPO)

DevOps Institute

OCTOBER 2020 - PRESENT

Certified Agile Service Manager (CASM)

DevOps Institute

SEPTEMBER 2020 - SEPTEMBER 2022

Certified Scrum Product Owner (CSPO)

Scrum Alliance

SEPTEMBER 2020 - SEPTEMBER 2022

Certified Scrum Master (CSM)

Scrum Alliance

SEPTEMBER 2020 - PRESENT

ITIL Foundation Level

AXELOS Global Best Practice

SEPTEMBER 2020 - PRESENT

PRINCE2 Foundation Certification Training

AXELOS Global Best Practice

Tools

Jira, Confluence

Paradigms

Scrum, Kanban, Design Thinking, PRINCE2, Agile

Industry Expertise

Agrotech

Platforms

Blockchain Platforms

Other

Business Model Canvas, Product Management, Project Management, Product Owners, Scaled Agile Framework (SAFe), Stakeholder Management, Agile Sprints, Business Management, Scrum Master, ITIL 4, Startup Funding, Startup Consulting, Certified Scrum Product Owner (CSPO), Big Data, Financial Analysis, Software as a Service (SaaS), Process Ownership, New Business Development, Supply Chain Optimization, eCommerce UI, Data Visualization, ERP Implementation, Supply Chain Management (SCM), Staff Management & Development, Operations Management, Business Development, Sales, Marketing, HP Service Manager

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